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LEAD BUSINESS ANALYST, Enrollment Services Operations

Employer
Boston University
Location
BOSTON, Massachusetts, United States

Job Details

LEAD BUSINESS ANALYST, Enrollment Services Operations

Tracking Code0532Job Description

About the Role

Boston University Enrollment Services Operations seeks a Lead Business Analyst. This position works to support the undergraduate financial aid business cycle and its related administrative functions. The position is full-time and requires occasional weekend assignments. It supervises two full-time programmer analysts.

The Lead Business Analyst works closely with colleagues in Financial Assistance and Information Services & Technology (IS&T). They also serve as a liaison with external vendors for financial aid packaging software. This role reports to the Associate Director of Enrollment Services Operations.

The Lead Business Analyst’s primary duties include:

  • Oversight of any system changes;
  • Solving systemic issues;
  • Provision of technical and operation support for modeling process, needs analysis, and decision notification process, and;
  • Management of Natural and Academic Data Warehouse (ADW) report service for Financial Assistance and other Enrollment & Student Administration departments.

About the Organization

Boston University Enrollment Services Operations is part of the Enrollment & Student Administration unit (ENSA). BU Enrollment Service Operations plays a critical role in ENSA’s mission; enrolling and retaining students, by supporting and designing operational and technical infrastructure to support the student user experience.

Across the 11 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. To read more about Boston University and our commitment to diversity and inclusion, please visit https://www.bu.edu/diversity/about/diversity-statement/

About Our Benefits

This position is eligible to work remotely up to two days per week. Boston University offers generous benefits including health insurance, dental insurance, life insurance, tuition remission, retirement plan, and paid time off.

Required Skills

A cover letter is required for consideration.

About the Candidate

A Bachelor’s degree is required for this position. We are seeking a candidate who:

  • Has at least three to five years of previous experience in a similar role, ideally in programming or in higher education, with 2+ years of management experience;
  • Possesses strong analytical and organizational skills;
  • Is detail-oriented;
  • Is an effective problem solver and communicator;
  • Is able to work well in a fast-paced, team-oriented environment;
  • Has prior supervisory experience, and;
  • Has an understanding of JCL, HTML, Microsoft Office products and familiarity with data analysis tools.

This role will require extensive work with PeopleSoft Campus Solutions. Experience with Campus Solutions, or a similar student information platform, will be helpful, but the department is willing to train these skills with the right candidate.

Please note all newly hired staff and faculty, will need to be in compliance with Boston University’s COVID-19 Vaccination and Booster Requirement within 30 days of date of hire. You must upload your vaccine documentation or request a medical or religious exemption (instructions). For further information on the University’s response to COVID-19, please visit the Back2BU site.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Job LocationBOSTON, Massachusetts, United StatesPosition TypeFull-Time/Regular

Organization

The Difference Is Our DNA

What compelled the Bill & Melinda Gates Foundation to award Boston University a grant to fight newborn mortality in Zambia? Why did Martin Luther King, Jr. adopt BU as a place where he could hone his message of justice and equality? And what is the catalyst that prompts 32,557 students from 135 countries to call BU their home every semester? It’s in our DNA: an inherent desire in each of our students, faculty, and staff to vigorously and dauntlessly pursue knowledge—and embrace the unlimited possibilities that come with it.

A Community Unlike Any Other

As you can see below, it takes people, ideas, and a little luck (Boston, you’re our town) to make BU what it is today: one of the most dynamic universities in the world.

Celebrated thinkers: On any given day, students will find themselves mesmerized by Nobel Prize winners, a poet laureate, and the first biomedical engineer ever to receive a MacArthur Foundation “Genius Award,” among others.

Extraordinary teaching: When a classroom starts to percolate with new ideas, it’s because our faculty of scholars and accomplished practitioners know how to ignite students’ imaginations. That’s why we reward our best teachers with BU’s most prestigious honor: The Metcalf Cup and Prize.

Groundbreaking research: With faculty dedicated to a creative, interdisciplinary approach to problem solving, BU has become a leading global research institution—propelled forward by over $350 million a year in sponsored program revenue.

World-class students: Elite students from all 50 states and 135 countries pursue higher education on BU campuses in Boston and at programs in L.A., D.C., and more than 30 other cities on six continents.

A city within a city: Today, 80% of our undergrads live on campus, which could explain the 525 student activity groups alone.

The greatest college town in the world: Boston. ’Nuff said.

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