202100015ES

Director of Auxiliary Operations (Internal Applicants Only)

Exempt

Commensurate with education and experience.

Auxiliary Services

06/22/2021

Yes

Bachelor’s degree in a related field. Five years of experience in a related field. Experience in an institution of higher education is required. Auxiliary program experience is highly desirable. A combination of education, experience and training that would produce the required knowledge and abilities could be considered.

Must be a current Sam Houston State University employee in order to be considered for this position.

Responsible for providing leadership and performance accountability to the Auxiliary Services department within the Division of Finance and Operations. Provides organizational direction within the day-to-day operations of the Auxiliary Services department. Performs complex and advanced managerial work providing direction and guidance in strategic operations and planning for the department and its programs.

Directs daily operations and strategically plans for auxiliary services including, but not limited to, the University bookstore, Dining Services, Vending Services, Mail Services and the University Hotel. Supervises and coordinates business functions of the department including procurement, accounts payable, accounts receivable, budgeting, staffing, scheduling, and other managerial responsibilities. Manages activities within the auxiliary services office by providing supervision, guidance, and direction to staff. Coordinates work schedules to ensure that the operations are open at convenient and appropriate times for students and staff. Approves employee time sheets and prepares departmental payroll information. Monitors and evaluates programmatic and operational effectiveness and effects changes required for improvement. Recommends and participates in policy and procedure development as needed for department. Develops, recommends, and implements changes that improve operations and services. Manages and monitors auxiliary budgets, reviews monthly revenue, and expense statements and makes annual projections to assist in setting goals and performance objectives. Contributes in the development of the annual budget and monitors the budget throughout the year. Maintains activity and accounting reports for informational and internal control purposes. Prepares and manages projects associated with auxiliary services such as writing and evaluating Requests for Proposals (RFP’s), contract review and vendor compliance to terms. Collaborates with auxiliary partners to facilitate seamless operations for staff and students. Assists and collaborates with partners to develop and implement program enhancements to continually provide customer centric services. Works closely with AVP for Auxiliary services to support the department strategic goals and objections. Serves as a member of leadership team and provides input in the areas of the 5-year budget model and the division/university strategic plan model. Coordinates cross departmental collaborations to plan and implement improvements which will benefit the campus community. Collaborates with team to establish and implement short and long-range organizational goals, objectives, strategic plans, policies, and operating procedures. Performs other related duties as assigned.

Provides leadership and oversight to the department. Must exhibit a high level of professionalism, executive ability, and a keen understanding of protocol. Ability to organize work effectively and prioritize objectives. Ability to exercise discretion, excellent reasoning, and independent judgment. Develops policies and operational procedures for the overall department. Skilled in directing multiple tasks, setting priorities, and organizing operations. Asset and fiscal resources management skills preferred. Ability to establish and maintain effective work relationships with administration, faculty, staff, and the public. Strong communication skills, both orally and written. Requires critical judgment for the department, in which very serious consequences on decision-making can occur. Interprets and applies complex directives, policies, regulations, statues, and procedures, and/or written guidelines for a department or major work group.

This position may be designated as a Campus Security Authority (CSA).

Full Time

https://shsu.peopleadmin.com/postings/27657

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.