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Operations Associate, School of Business and Nonprofit Management

North Park University
Chicago, Illinois

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Administrative Jobs
Institutional & Business Affairs, Clerical & Administrative Support
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Job Details

Reports To: The Operations Associate reports to the Operations Manager who reports to the Associate Dean.

Position Summary: The Operations Associate works under the direction of the Operations Manager to provide office support and event planning for the School of Business and Nonprofit Management. Provides direct administrative support for the Associate Dean and Dean of the School. 


This position works 29 hours a week; must be able to work approximately 5 days a week, (until 6:00 PM Monday-Thursday and 5:00 PM on Friday and have the flexibility to support SBNM events as scheduled.


Essential Responsibilities:

  • Provide primary office and phone coverage and continuous service to our students, faculty and guests.  Our hours of operations are from 8:30 AM till 6:00 PM. This will necessitate working from the afternoon to the start of our evening classes. Event coverage may require additional hours not specified.
  • Spearhead all event planning 
  • Photocopy materials for faculty, as appropriate.
  • Help to update the database of faculty and student addresses (email/postal).
  • Handle scheduling, correspondence, subscriptions, certificate distribution, office hour postings, signage and other administrative tasks as assigned.
  • Send out weekly announcements electronically to all students and faculty.
  • Inventory, order, and stock office supplies and forms.
  • Contact repair personnel for office equipment and general maintenance.
  • Handle arrangements for all SBNM events (e.g., faculty meetings, alumni dinners, advisory board meetings, networking events, Delta Mu Delta, public lectures).
  • Promote a sense of community within the office.
  • Handle special projects as needed.
  • Manage social media presence and communications to promote SBNM events, news and highlight students and alumni activities.

Essential Qualifications:

  • High School diploma or equivalent. Bachelor’s degree strongly preferred; 1-3 years of experience in office management and event planning.
  • Self-starter with a high degree of ownership.
  • Ability to effectively coordinate many overlapping tasks. 
  • Strong organizational skills/detailed oriented.
  • Excellent communication and customer service skills.
  • Strong interest in working in a student centered office.
  • Must be able to work well under pressure and handle a variety of projects simultaneously.
  • Ability to relate well to a variety of personality types is essential.
  • Possess a high level of professionalism and maturity due to the handling of confidential and sensitive information.
  • Ability to work independently, take initiative and understand and follow complex directions.
  • Computer literacy in Microsoft Word, Excel, Outlook, and databases needed, Datatel a plus.
  • Personal commitment to North Park’s mission of Christian higher education.
  • Ability to climb stairs into office area and lift up to 20 pounds.

Effective Date: 2021  

NOTE: Nothing in this job description restricts the supervisor’s right to assign or reassign duties and responsibilities to this job at any time.


Working at North Park University 

Located on the North side of Chicago, North Park University is a comprehensive and Christian liberal arts university that serves nearly 3,200 undergraduate and graduate students from around the country and the world. Within a diverse, close-knit, urban community, North Park offers more than 40 undergraduate majors8 bachelor’s degree-completion majors19 master’s degrees, and more than 30 graduate-level certificate programs for continuing professional education. By integrating faith with learning—as it has done since its founding in 1891—North Park University continues to focus on the important task of preparing students for lives of significance and service.

North Park has consistently ranked in the top tier of Midwest regional universities, according to U.S. News & World Report, and has been ranked among the top 50 Christian colleges and Universities by We consistently produce Fulbright award-winning students and faculty. Institutional accreditation at North Park University is provided by the Higher Learning Commission (HLC).

Our campus is a blend of urban life, open spaces, and modern academic resources. Situated in the North Park and Albany Park neighborhoods of the city, the University makes its home in one of the most ethnically diverse communities of the country. Through engaging our neighborhood and city, we enrich our campus life and build important connections to the diverse people of Chicago whose roots extend around the globe.

As an employer, North Park offers a comprehensive and competitive benefits package, including tuition benefits for employees and their spouses/dependents. The University welcomes faculty and staff professing the Christian faith, from a wide range of traditions, and is committed to building a diverse, collegial, and supportive academic atmosphere.

More facts about North Park University in Chicago:

  • 6 schools offering professional graduate programs: 19 master's degrees and 35 graduate-level certificate programs
  • 116 full-time faculty; 85% with terminal degrees
  • More than 750 total faculty and staff members (Full and part-time)
  • 11:1 student-to-faculty ratio
Find Us
3225 W Foster Ave
United States
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