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Director, English Language Programs

University of Pennsylvania
Fisher-Bennett Hall
Closing date
Jun 27, 2021

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Administrative Jobs
Academic Affairs, International Programs, Institutional & Business Affairs, Program Administration
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Job Details

Job location: Fisher-Bennett Hall

Employment Type: Full-time
Posted data: 2021-06-18
Req: JR00034493
University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Director, English Language Programs

Job Profile Title

Director D

Job Description Summary

The Director of the English Language Programs (ELP) leads strategic planning and identifies academic initiatives best positioned to advance the Program's mission and the international education focus of its parent division, the College of Liberal and Professional Studies (LPS). S/he sets annual goals that will sustain long-term endeavors, and develops policies and systems that ensure successful delivery of programs and services. S/he undertakes a long-term commitment to excellence and planning and ensures that the ELP designs and sustains serious programs consistent with the University of Pennsylvania's reputation for academic distinction.

Job Description

The Director advances the mission and strategic plan of LPS through a variety of initiatives for international programs and students. The Director is responsible for communicating ELP resources and the expertise resident in its faculty and staff and its many programs and services to a wide range of constituencies at the University. The Director actively seeks new academic partnerships across Penn and outside Penn where there is promise of mutual benefit.

This position sets enrollment targets for ELP programs and plays an active role in the development and delivery of the marketing and recruitment plan for international students and programs. The Director ensures the financial health and self-sufficiency of the program, and plans and prepares the annual budget in collaboration with the Vice Dean for Professional & Liberal Education. The Director plays a leadership role in the field of ESL, presenting at professional conferences, teaching, or publishing in the field of second language acquisition and pedagogy. The Director plays an active role in professional organizations that advocate on behalf of US intensive English programs. This position supervises senior positions and is a member of the senior staff of the College of Liberal & Professional Studies, reporting to the Vice Dean for Professional & Liberal Education.


Strategic Goals and Outcomes: With the LPS Vice Dean and ELP senior staff, develop strategic and business development goals for all ELP programs. Develop and implement a plan to achieve goals, and means of measuring success. Advise on strategy and goals for other LPS international programs. Primary outcomes are academic and operational excellence, flexible delivery, productive partnerships, enrollment and revenue growth, and successful and satisfied students and clients.

Program Development: Develop an accurate assessment of potential within current programs and guide their strategic development based on analysis of internal and external factors. Establish a rigorous program of market research and planning for new opportunities. Develop steps to introduce and pilot new programs, courses, consulting engagements, student services, and modes of delivery. Develop protocols for successful incubation, evaluation, and repositioning of programs.

Financial Oversight: Collaborate with SAS financial management to provide leadership of the financial operations of ELP, understand and maintain control over the key drivers of revenues and expenses, and enhance accountability and financial understanding within ELP. Meet revenue and surplus targets. Effectively allocate resources to meet program goals.

Business Development and Enrollment Management: Oversee marketing and recruitment strategies; advise on admissions standards and student services for each program within the portfolio; set and meet enrollment targets. Maintain strong collaborative relationships with partners across and outside Penn; actively seek new partnerships. Collaborate with partners to develop programs. Promote and maintain partnerships via virtual and in-person channels.

Leadership and Supervision: Provide leadership for ELP and LPS international programs. Lead a team of individuals responsible for daily operations, teaching, curriculum development, and academic advising. Supervise ELP senior staff and LPS International Programs Manager. Inspire hard work and excellent performance and facilitate the professional development of program staff. Serve on LPS Senior Staff.

Professional Development: Participate in and provide leadership for professional organizations. Teach in, coordinate or design curriculum for ELP programs.

Perform additional duties as assigned (departmental committees, special projects, etc.)


Required: Master’s degree in applied linguistics, TESL, or related discipline. Five to seven years of experience in increasingly responsible positions in university-based Intensive English Programs, or equivalent combination of education and experience. Demonstrated ability to effectively and efficiently oversee complex program operations, and manage and allocate resources (i.e., staff, facilities, advising student services) across a diverse array of programs. Experience in developing strategic plans, running operations, and supervising staff. Demonstrated ability to hire, develop and engage talented individuals. Proven ability to work effectively with program leadership to identify and meet strategic targets. Outstanding written and spoken communication skills. Must be willing to work a flexible schedule. Proficiency in MS Office applications.

Preferred: Fluency in foreign languages; experience living and working abroad.

A cover letter and resume should accompany application for the position.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

School of Arts and Sciences

Pay Range

$88,861.00 - $168,837.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit:


Welcome to the University of Pennsylvania! Penn is the largest private employer in Philadelphia and is a world-renowned leader in education, research, and innovation.  

Across our 12 highly-regarded schools, more than 25,000 students, and more than 4,000 faculty members, we become one university: a wide-ranging, ever-changing community that draws its strength from a multitude of races, ethnicities, genders, sexual orientations, historical traditions, ages, religions, disabilities, veteran status, interests, perspectives, and socioeconomic backgrounds. 

Penn carries on the principles and spirit of its founder, Benjamin Franklin: entrepreneurship, innovation, invention, outreach, and a pragmatic love of knowledge. Franklin's practical outlook has remained a driving force in the university's development. To learn more, visit About Penn



As engines of knowledge and new ideas, universities have the unique potential to define the future rather than be defined by it; to pioneer change rather than merely manage it. To do so requires a plan both visionary and pragmatic. The Penn Compact 2022 motivates community members to innovate, be radically inclusive, and positively impact their local, national, and global communities. 


Penn’s fundamental priorities — increasing access, integrating knowledge and engaging locally, nationally and globally — are supported by the three core values that make us uniquely Penn: inclusion, innovation, and impact. 


Learn about the signature initiatives of the Penn Compact 2022:  




Understanding and appreciating diversity is one of Penn's most important priorities and is fundamental to success in today's world. 


Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. 


To learn more about Diversity and Inclusion at Penn visit: 




Penn offers a wide range of benefits and perks - from Penn's retirement Matching Plan to bike repair stations to access to the full LinkedIn Learning library to adoption assistance to workshops at the letterpress and book arts studio and much more! 


Campus and Beyond


We invite you to explore our campus and its stately buildings and state-of-the-art facilities. 


Try our self-guided tour! Come and visit


Learn about sustainability at Penn




Stay up-to-date with Penn's response to COVID-19: Coronavirus Information & Resources


Penn supports news publications that tell the ongoing story of the University community, communications services for external media, telephone and video services, and other media resources: Campus Media 


Connect with us!  


Instagram: @uofpenn 

Twitter: @Penn 



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(215) 898-7372
3451 Walnut Street
United States
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