Position Information
Location:
Highland Campus
Hours:
Monday - Friday8:30 a.m. - 5:30 p.m.
Salary:
Manager 2/123 ($51,683.00 - $73,834.00)
FLSA Status:
Exempt
Reports To:
Executive Director, Learning Support Services
Criminal Background Check:
Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC's College Police department.
College Profile

Austin Community College (ACC) is a public two-year institution that serves a diverse population of approximately 41,000 credit students each fall and spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriately applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Reflects the diversity of our community.
• Values intellectual curiosity and innovative teaching.
• Is attracted by the college mission to promote equitable access to educational opportunities.
• Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
• Welcomes difference and models respectful interaction with others.

Engages with the community both within and outside of ACC.Our Mission

The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.

For more information, see http://www.austincc.edu/about-acc/mission-statement.

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community. General Statement of Job

Responsible for providing leadership and supervision of academic coaching and initiatives related activities, fiscal resources, and personnel; acts as a liaison to other instructional and student services division for appropriate student success initiatives as assigned.Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.

Assists the Executive Director of Learning Support Services in overseeing the daily operations of the ACC District-wide academic coaching program.

Hires, supervises, trains, and evaluates coaching staff including hourly professionals, staffing table coaching personnel, and work-study students. Schedules and prioritizes work assignments; plans and conducts monthly staff meetings meetings while adhering to organizational human resources policies and procedures as well as related employment laws.

Coordinates coaching services, technologies, and activities for students, including individual and group coaching services, "nudges", academic skills workshops, and Google Apps educational outreach.

Researches, develops, and designs best-practice based coaching services, curricula, strategies, methods, and programs with or without the use of technology to augment, supplement, and assist academic departments and work force programs and their students.

Serves as technical and operational liaison to all instructional departments and divisions supported by academic coaching. Serves as primary Academic Coaching Services contact for departments, faculty, staff, and students; acts as lead resource on campus to answer questions and provide information regarding academic coaching services.

Promotes and advertises coaching services to students, faculty, and staff.

Develops, tracks, and maintains the departmental budget; researches, evaluates, and approves all purchases and expenditures; prioritizes services and purchases based on instructional needs and budgetary limitations; seeks alternate sources of funding.

Maintains all departmental records and submits compliance reports as required.

Oversees coaching information and all coaching social media.

Gathers, analyzes, and disseminates data on coaching usage as well as student satisfaction with services.

Anticipates and proactively plans for changes in programs and services; writes and develops plans to meet goals and objectives of the department.

Assists in identifying outreach programs and activities that can support students enrolled in ACC's ASCENDER and BRASS programs.

Serves as a liaison between academic coaching and the ASCENDER and BRASS programs with a focus on improving retention and student success.

Ensures atmosphere in which the mission and vision of the institution are embedded in all practices and services for students and employees.

Collaborates with Student Affairs leadership to provide guidance in developing retention strategies for Guided Pathways.

Maintains consistent and positive customer relations, responding to internal/external customer inquiries in an efficient and timely manner. Demonstrates an understanding of equity, diversity, and values differences and ensures that all services are developed and delivered within this framework.

Participates in scheduled discussions with the Executive Team and other leadership team members regarding management reports, student data analysis, success strategies, and student support services.

Establishes and implements efficient administrative policies, programs, and procedures; develops strategic goals and objectives for campuses in conjunction with departmental and ACC strategic plans.

KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of academic coaching mission, programs, and operational procedures. Coaching training. Google Certified Educator. Supervisory principles, practices, and methods. Coaching curricula, strategies, methods, and programs.SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Maintaining an established work schedule. Effectively using interpersonal and communications skills, including the use of tact and diplomacy. Effectively using organizational and planning skills. Effectively supervising, leading, and delegating tasks and authority. Working collaboratively. Maintaining confidentiality of work-related information and materials. Establishing and maintaining effective working relationships. Coordinating academic services and activities. Researching and designing coaching curricula, strategies, and programs.Technology Skills

Use a variety of spreadsheet, word processing, database, and presentation software.Required Work Experience

Two years related work experience including one year supervisory experience.

Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.

Preferred Work Experience

Work experience in academic coaching at a community college or in a similar setting.Required Education

Bachelor's degree.

Preferred Education

Master's degree in Education/Student Development.Physical Requirements

Work is routinely performed in office environments and educational facilities. Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling. Occasional lifting of objects up to 10 pounds.Safety

Supervise safe operation of unit. Facilitate safety inspections. Take reasonable and prudent actions to eliminate identified hazards. Ensure employees receive appropriate safety training and foster a workplace safety culture.

HR Use Only

Updated 06-08-2021

ACC Benefits OverviewFull-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.

DisclaimerThe above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.