Program Director, API Resource Center (Administrator I)

California State University at Dominguez Hills
Dominguez Hills

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Job no: 501419
Work type: Management (MPP)
Location: Dominguez Hills
Categories: MPP, Administrative, At-Will, Full Time, Student Services

Position Information

This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.

This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Conditions of Employment

Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Application Deadline & Salary Information

Review of applications will begin July 1, 2021, and the position will remain Open until Filled.

Salary is commensurate with experience.

Major Duties

Under the general direction of the Director of the Women's and Multicultural Resource Centers, the Program Director participates with management to provide leadership, strategic planning, and works collaboratively with center staff, campus departments, student organizations, faculty, advisors, and community partners. The Program Director is responsible for assessing the needs of the API community and determining how capable the institution is at addressing the needs as articulated by the students, creating a safe space aimed at supporting the educational access, success, retention, and graduation pursuits of Asian American and Pacific Islander (API) students. In addition, the Program Director will lead campus educational programs and services specific to experiences of API students and community issues. This position will be responsible for the development of its mission and vision in collaboration with an advisory group, program development and implementation, advocacy and support for API students on our campus, training and development of faculty, staff, and students as well as community partners for the API Resource Center. The Program Director will oversee the day-to-day administrative operations of the Center which include but not limited to; managing budgets and to coordinate additional resources, campus outreach, collaborative programs and the learning outcomes development and assessment of the Center’s programs and services. Incumbent will be responsible for working across divisional boundaries in addressing the needs of the students.


Required Experience: Minimum of two (2) - five (5) years professionally related supervisory or managerial experience.

Required Education: Bachelor's degree required

Required Knowledge, Skills, and Abilities:
• Knowledge of CSU policies and procedures
• Knowledge of principles, practices, and trends of the student services field
• Knowledge of current and historical statewide and national API student movement and issues impacting API student success
• Knowledge and understanding about unique issues that impact API students
• Working knowledge and competence in area of diversity education, program development and implementation, student development, assessment, and evaluation
• Knowledge and practice of student development theory, individual counseling techniques, group counseling and advising practices, and current trends/issues related to college students.
• Working knowledge of the methods and problems of organization and program management
• Knowledge and experience working with multicultural/multi-ethnic populations; students that are historically underrepresented, underserved, low-income, and first-generation.

• Ability to respond to sensitive situations that involve discrimination, racism, and access to equitable educational and career opportunities
• Ability to orient API students to the culture of the institution and provide support services to help API students achieve their personal, academic, and professional goals
• Ability to recommend campus policies and practices to support API students, faculty, and staff
• Ability to develop, implement, and assess programs and activities
• Ability to delegate tasks, supervise, and evaluate the work of others
• Ability to interact with a diverse student population, faculty, staff, and the general community
• Ability to analyze complex situations accurately and determine appropriate courses of action and proper techniques to use utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature
• Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals and student organizations, analyze and define the problem, draw valid conclusions, and project consequences of various alternative courses of action
• Ability to advise students, staff, and faculty individually and in groups on complex matters and refer as needed to appropriate departments
• Ability to carry out a variety of professionally complex, managerial, and confidential assignments without detailed instructions
• Ability to establish and maintain cooperative working relationships with a variety of individuals
• Ability to promote and deepen the understanding of the challenges faced specifically by API students
• Ability to provide training to faculty and staff on best practices to support student access, retention, and graduation of API students
• Ability to effectively train and supervise students and complete all associated student personnel actions in a timely and accurate manner
• Ability to accurately prepare and maintain records
• Ability to accurately analyze data and prepare reports
• Ability to pursue grants and raise funds
• Ability to speak and make presentations in a variety of public settings
• Ability to work with Student Affairs Information Systems to develop appropriate assessment tools and data analysis approaches to bridge assessment and practice.

• Excellent written and oral communication skills
• Excellent active listening skills
• Strong critical thinking skills and analytical skills
• Skills working with campus administrators, faculty, staff, and students to address complex issues and situations in a timely manner
• Skills to organize complex programs, trainings, and workshops in collaboration with campus and community partners
• Skills with computers, current technology methods of students, and other basic equipment in an academic setting
• Skills in development and promoting awareness of API student issues and cultural identities through campus-wide events, student programs, and departmental services

Required certification: Valid Driver's License


50% - Program Development, Advocacy and Support: Design and implement intentional programs to increase understanding and awareness of multicultural issues, especially as they relate to API students’ issues. • Serve to heighten awareness and recognition of API students, the challenges they face, and the opportunities they have to succeed. • Provide programs, activities, and forums that outreach to CSUDH faculty, staff, students, and the surrounding community. • Identify and collaborate broadly with all constituents to improve outcomes related to the recruitment, development, enrichment, inclusion, retention, and graduation of students. Support API students’ academic endeavors and progress toward their degrees.  • Work with key campus constituents in establishing the API Resource Center and collaborate with the other affinity centers, faculty, departments, and student groups to address the intersections of culture and societal issues. • Provide leadership and advising to the affinity centers’ advisory committee and student organizations on effective programming, publicity, funding proposals, budget preparation, room reservations, and program assessment/evaluations. In addition, provides leadership to Dean of Students’ campus-wide programs. • Develop and implement a multi-faceted and complex set of programs and services that serve to heighten the awareness of API student issues, and develop campus community programs that will facilitate greater interaction and dialogue. Establish and provide ongoing educational training and materials regarding the needs of API students.   • Create learning outcomes for department, assesses programs for student learning and evaluates program and training effectiveness. Work closely with Division leadership on all assessment phases, maximize the use of data analysis for program revisions, and ensure an objective process. Modify and enhance programming based on evaluation and assessment tools. • Responsible for the development and production of the API web site, publicity, and other marketing materials, including social media to promote the mission and purpose of the API and its programs, services and events. • Maintain an office which is supportive for API students; provide crisis intervention and advocacy for students, faculty, and staff; provide resources and referrals o campus and community agencies on various concerns.

20% Fiscal and Administrative Supervision: Develop and monitor the API Resource Center’s budgets for office expenditures, research, programming resources and staffing needs which may include State, Reimbursement, ASI, Foundation, grant, and lottery funds. Develop fund raising opportunities for the API Resource Center as appropriate. • Responsible for recruitment, supervising, and evaluation of graduate assistants, student assistants/peer educators, and volunteers on program implementation, projects, and budgets. • Train graduate assistants, student assistants/peer educators, and volunteers to manage the daily operations of the API Resource Center, give tours of the center, and assist students/visitors as needed.

15% - Leadership Training and Development: Design and present forums (seminars, workshops) which concentrate on providing student leaders with avenues to gain personal, interpersonal, and organizational skills to effectively assume and fulfill leadership roles. • Collaborate with faculty partners to develop and present workshops and speakers on topics of interest to students and the campus community. Develop opportunities for students to showcase their research interests. • Coordinate and implement sensitive and diverse specialized trainings for law enforcement, CARE Teams, health services, faculty, advisors, and the campus advocacy programs. • Plan and coordinate graduate/student assistant, student staff, and volunteers to educate them on office and campus policies, programming, office etiquette, API students’ advocacy/issues, and diversity. • Provide training and advisement to student groups as needed. • Develop and provide training resources for various campus departments and peer groups such as Housing, Orientation, Loker Student Union, ASI, Inc., etc. • Work with faculty and community partners to provide trainings for faculty, staff, and administration on topics related to API students.

10% - Campus Outreach and Collaboration with Dean of Students Offices: Network and collaborate with various campus departments and student organizations to develop and conduct programs to outreach and inform the campus community on diversity, social justice, and multiculturalism as they affect API students. • Serve as a contributing member to campus committees and associations such as the annual campus-wide events (e.g. Welcome Week, Toro Hype, Toro Days, Labor Fair, Day at Dominguez) and cultural retreats. • Establish working relationships with departments concerned with retention issues, including but not limited to Educational Opportunity Program, Outreach & Recruitment, academic support programs in individual colleges, Orientation Services, and academic departments. • Maintain a collaborative and collegial working relationship with the Dean of Students’ departments, including Office of Student Life, Affinity Centers, Basic Needs, Loker Student Union, Associated Student Inc., and University Housing. Serve on campus and Student Affairs Division committees as needed.

5% - Other duties as assigned.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms, please visit:

Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

Clery Act crime statistics for CSUDH are available at , or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the U.S.

The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9

Advertised: 17 Jun 2021 Pacific Daylight Time
Applications close: Open until filled

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