Position Summary

Are you a creative problem solver and like to focus on continuous quality improvement of data systems? Nicolet College is actively seeking an individual who possesses creativity, ingenuity, and acumen for automation, process improvement, and customer service.

The Registrar leads the student records functions for the College, ensuring accurate and efficient services and information to students, alumni, faculty, administrators, and external agencies. This position also leads and manages key operations related to academic records, class schedules, registration, academic calendar, degree verifications, and the evaluation of transfer credit and credit for prior learning. Additional responsibilities include reviewing academic policies, procedures, and curriculum to ensure compliance with all federal, state, and institutional regulations.

Primary Duties and Responsibilities

Records and Process Management

• Supervise all official student record-keeping systems.
• Maintain, secure, and retain official student records and confidentiality in compliance with the Family Educational Rights and Privacy Act (FERPA), the guidelines of the American Association of Collegiate Registrars and Admissions Officers (AACRAO), and the requirements of accrediting agencies.
• Uphold standards and procedures for awarding credit and degrees set forth by accreditation agencies and the WTCS.
• Establish equitable, inclusive, and consistent policies and procedures for student records and registration. Oversee compliance with federal, state and local regulations.
• Interpret and enforce policies and regulations while ensuring quality, integrity, and continuity with Wisconsin Technical College System (WTCS) and College policies and procedures.
• Work collaboratively with the Deans to maintain the master course list and official program curriculum, ensuring all courses and programs meet WTCS requirements. Oversee the submission process for all course approvals and changes, new programs, and program modifications. Monitor all course fees for accuracy.
• Evaluate and approve credit transfer, credit for prior learning, course substitutions, and special degree considerations for student records. Verify completion of graduation requirements for all credentials. Oversee the preparation and delivery of diplomas and certificates of completion.
• Administer the collection, recording, and dissemination of student grades and grade changes.
• Supervise the preparation, evaluation, and delivery of student transcripts. Receive, authorize, and process Joint Services Transcripts.
• Supervise course scheduling, classroom assignments, and monitor registration and enrollment processes. Develop and disseminate academic action calendars with dates and deadlines.
• Perform IPEDS reporting as the College Keyholder. Analyze and synthesize students outcomes data for accurate reporting. Oversee the data reporting process for the National Council for State Authorization Reciprocity Agreements (NC-SARA).

Innovation and Continuous Improvement

• Contribute to the learning-centered operation of Nicolet College as a whole through leadership and participation at College meetings. Work collaboratively with College staff to ensure that all students are appropriately supported. Collaborate with other student affairs offices and staff, including Admissions, Advising, Financial Aid, and Accounts Receivable.
• Collaborate with the Chief Information Officer and IT team to ensure the technology infrastructure supports the effective and efficient delivery of student information. Manage, research, and facilitate SIS and other technology systems enhancements.
• Oversee student information system (SIS) functionality. Develop user documentation for training, operations, and procedures. Provide end-user training for the SIS and other software programs.
• Work collaboratively with IT staff to create and modify data reporting.
• Interpret and implement WTCS and College policies and procedures to align with Competency Based Education (CBE), including related changes to SIS set-up and operation.

Team Administration and Leadership

• Counsel, advise, and inform students and employees on academic matters.
• Supervise direct reports through coaching, professional development, and formal performance appraisal.
• Develop budget and allocate funds for areas of responsibility, including operational and capital budgets.
• Attend WTC system-called meetings related to areas of responsibility.

This list is not all-inclusive; other duties may be required and assigned. Qualifications

Required Qualifications:

Bachelor’s Degree.

Minimum of two years of full-time work experience in registration, enrollment management, student success coaching / academic advising, or records management.

Experience with student information systems and MS Office.

Preferred Qualifications:

Master’s Degree.

Administrative and supervisory experience.

Experience with degree audit reporting, degree evaluation, transfer information systems, such as Transferology, and imaging systems.

Knowledge, Skills, and Abilities:

Knowledge of student privacy laws and regulations, with ability to use discretion when handling sensitive information and situations. Student-centered with an ability to support different student needs that arise with a diverse student body.

Excellent advanced technical computer skills with a desire and acumen for process automation.

Excellent analytical, written, verbal, attentive listening, interpersonal, and technology skills.

Excellent supervisory management, conflict resolution, collaboration, and problem-solving skills.

Strong organizational skills, flexibility, adaptability, time management skills, an exceptional ability to handle a multitude of tasks simultaneously, and to meet deadlines.

Model professionalism and excellent customer service skills with ability to handle student or internal complaints, and provide resolution to situations while adhering to College policies and procedures.

Initiative, creativity, and resourcefulness to resolve problems independently and within teams to create effective processes, and develop/apply logical solutions in a complex environment.

Ability to collect, organize, analyze, and present legal and governmental information in a meaningful manner.

Ability to effectively train and motivate others on academic requirements, policies, processes/procedures as well as technical software applications.

Physical Demands:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must demonstrate strong attention to detail, and must be able to perform complex tasks without error.

Work in office area as well as throughout the College. Sit at workstation for prolonged periods of time. Stand, bend, and move intermittently during working hours.

The employee will be frequently required to stand, walk, touch/handle/grasp (using hands and fingers), and reach with hands and arms.

While performing the duties of this job, the employee will be exposed to normal office conditions and usual office equipment such as telephone, personal computer, printers/copiers, reports and files, as well as the outside elements at a variety of locations.

The employee will be constantly required to sit, talk, hear, and type/write.

The employee must occasionally bend or squat and lift and/or push up to 10 pounds of general office items.

Specific vision abilities required by this job include close, far, and field of vision.

Other

Compensation:
Salary is commensurate with qualifications. Includes a comprehensive benefits package.

Application Procedure:
Apply at nicoletcollege.edu/employment. Attach a cover letter that addresses how your background and experience are consistent with the required and preferred qualifications of the position, a current resume, and unofficial transcripts of coursework. Applications received by 4 p.m. CST on Monday, July 26, 2021 will receive full consideration. The position will remain open until filled.

Nicolet Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities.