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Student Accounts Collections Specialist

University of California, Los Angeles
Los Angeles
Closing date
Jul 19, 2021

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Administrative Jobs
Institutional & Business Affairs, Arts & Museum Administration, Business & Financial Management, Registrar & Student Accounts
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Job Details

Student Accounts Collections Specialist
University of California Los Angeles

Requisition Number: 33530
Salary: $20.89 - $41.37 hourly

Position Description:
Under the direction of the Supervisor of Student Accounts, responsible for overseeing billing and collection of non-student accounts, including reviewing outstanding non-student Accounts Receivables (AR) debt and interfacing with account holders for prompt collection action. Educates non-student account holders on billing and collection best practices to maintain minimal level of outstanding AR debt. Includes special handling for Payroll collection due to employee payment regulations. Tracks campus-wide AR process and turns to ensure rapid collection of outstanding receivables.

As a Veterans Affairs (VA) certified official for UCLA, manage VA intercepts and ensures prompt refunds to the VA. Responsible for payment adjustments such as ASUCLA weekly and quarterly fee payments, and TA Advance Loan payroll deduction adjustments. This includes using the General Ledger, ViewDirect, CDW and BruinBuy systems to perform account reconciliations.

Customer service support team lead, supporting customer service work study team to assist with answering staff, students, and third party questions, troubleshooting and resolving discrepancies; as well as training new employees and maintaining effective phone, email and service window coverage, with appropriate metric tracking.

Other duties include oversight of BruinBuy processes which includes appropriate maintenance of office supply inventory, paying invoices, and clearing encumbrances. Organizes meetings and arranges parking accommodations at the request of the Supervisor, Student Accounts.

For full application instructions and position description, please visit:

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy,

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Working at University of California, Los Angeles

UCLA is a public research university located in the Westwood neighborhood of Los Angeles, California. It was founded in 1919 and is the second oldest of the ten campuses affiliated with the University of California system. UCLA offers over 300 undergraduate and graduate degree programs in a wide range of disciplines and enrolls about 26,000 undergraduate and about 12,000 graduate students from the United States and around the world every year.

UCLA features the College of Letters and Science, seven general campus professional schools, and four professional schools for the health sciences. The UCLA College of Letters and Science has 34 academic departments and 900 faculty, and houses the majority of UCLA's 129 undergraduate majors as well as the students in the Graduate Division of Letters and Sciences. The UCLA College Honors Program is also housed in the College. The College of Letters and Science's programs are divided into five academic divisions: humanities, social sciences, life sciences, physical sciences, and the International Institute. UCLA also offers certificate programs, undergraduate degree-credit and continuing education credits for non-full-time students through its UCLA Extension education program.

The 2010 edition of U.S. News & World Report ranked UCLA as the 24th best university in the nation and 32nd best in the world. In the 2007 edition of U.S. News and World Report, UCLA Medical Center was ranked best in the West, as well as one of the top 3 hospitals in the United States alongside Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, and Johns Hopkins Hospital. In 15 of the 16 medical specialty areas examined, UCLA Medical Center ranked in the top 20.

The campus' location in Los Angeles makes excursions to local museums, theaters, or other entertainment venues relatively quick and easy.

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