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Systems Engineer

Employer
Central Arizona College
Location
Coolidge, AZ

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Technology, Analysts & Programming
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Job Details

Job Summary

Plan, design, implement and maintain enterprise server and storage systems, operating systems and software deployment solutions. Ensure the stability, integrity, and efficient operation of information systems that support core organizational functions. Coordinate the design and facilitation of best practice solutions in deployment of new technologies, improved automation, and root-cause analysis approach to diagnosis and remediation of technology issues. Apply proven communication, analytical, and problem-solving skills to identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.

Responsibilities

ESSENTIAL FUNCTIONS

  • Identify, recommend, and prioritize new technologies, features and applications based on stakeholder input. Conduct research on emerging products, services, protocols, and standards in support of technology procurement and development efforts. Participate in negotiations with vendors, outsourcers and contractors to secure solutions, hardware/software support and development services.
  • Collaborate with infrastructure engineering, administrative applications, and customer support functions to implement server/storage systems and services utilizing industry best practices to meet business goals. Support project and development efforts throughout project lifecycles. Recommend, plan, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
  • Deploy and manage servers, applications, storage systems, encryption systems, host security systems and management tools. Integrate servers, including database, email, print, and backup servers and their associated software into enterprise systems. Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with disaster recovery and business continuity strategies. Ensure the integrity and security of enterprise data on servers, storage systems, multiple databases, and data in-transit in accordance to business needs and industry best-practices regarding privacy, security, and regulatory compliance. Manage end user accounts, permissions, access rights, print solutions and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance.
  • Proactively monitor, anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on supported systems. Escalate incidents as necessary. Analyze system, server, application, network, and end-user device performance. Practice asset management, including maintenance of system component inventory and related documentation and technical specifications information.
  • Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems. Participate in and support capacity and lifecycle planning and the development of long-term strategic goals for systems, storage, and software, including standards and guidelines for technical design, based on business goals and collective input. Create and maintain documentation as it relates to system configuration, mapping, processes, and service records. Provide guidance to junior members of the team.
  • Perform other duties commensurate with the functions and level of the position to include the recruitment and retention of students.
  • Qualifications

    EDUCATION: Bachelor's Degree - or - Professional Level certification - or - Demonstrated KSA
    EXPERIENCE: Four (4) years related experience

    SPECIAL POSITION CONDITIONS: Will be required to be available for after-hours emergency response duties as a member of a 7x24x365 network operations team. Travel throughout the district is required using own means of transportation.

    Supplemental Information

    Licenses and Certificates: This position may require appropriate licenses or certifications at time of appointment or within a specified timeframe (e.g., MCSE). This position requires a valid Arizona Class D driver license at the time of application

    Special Notice Items:
    This position may be required to be "on call" and work nights, weekends or holidays on a rotating schedule.

    Entry Salary Range: $58,014 - $61,495 per year (Dependent upon Qualifications)

    Open until Filled: First review September 2, 2021

    APPLICATION REQUIREMENTS:
    Applications must include the following documents to be considered:Cover Letter (Letter of Interest)Resume or Curriculum VitaeUnofficial TranscriptsCopies of transcripts should reflect completed course work and conferred degrees. All academic course work and degrees must be from a regionally accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation).

    Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by an acceptable translator. Additionally, each foreign transcript must be evaluated for equivalency to United States accredited course work by an acceptable agency such as those agencies certified by the National Association of Credential Evaluation Services (NACES).

    Applications containing foreign transcripts that are not accompanied with the above required documentation, will not be considered.

    The level of background verification for this position is : Executive LevelKnowledge, Skills, & Abilities

    • Demonstrated ability to investigate, design, plan and deploy new technology solutions.
    • Strong working technical knowledge of network, PC, and platform operating systems, including Microsoft Windows Server (2003 through 2019).
    • Strong working technical knowledge in current systems, solutions, and standards, including Windows Server Roles and Features, Active Directory, and VMware.
    • Strong knowledge of enterprise storage solutions, including Network Attached Storage (NAS), Storage Area Networks (SAN), iSCSI, NFS.
    • Application support expertise with a range of Microsoft solutions including Exchange 2016 and Office 365 products.
    • Knowledge of local area network administration, TCP/IP, DHCP, and DNS.
    • Familiarity with relational database platforms, including Microsoft SQL.
    • Experience with monitoring solutions (e.g. SolarWinds).
    • Strong desire and demonstrated ability to improve efficiency through automation and process improvement.
    • Experience documenting and maintaining configuration and process information.
    • Knowledge of applicable data privacy practices and laws.
    • Hands-on and root-cause orientation to software and hardware troubleshooting.
    • Proven analytical and problem-solving abilities.
    • Ability to effectively prioritize and execute tasks in a high-pressure environment.
    • Highly self motivated and directed.
    • Keen attention to detail.
    • Skilled at working within a team-oriented, collaborative environment.
    • Excellent written, oral, communication and interpersonal skills.
    • Strong understanding of communications, marketing, and customer service principles.
    • Very strong customer service orientation.
    • Ability to present ideas and solutions in user-friendly language.
    • Adept at reading, writing, and interpreting technical documentation and procedure manuals.
    • Ability to conduct research into hardware and software issues and products as required.
    PHYSICAL REQUIREMENTS:

    Duties requires occasional physical exertion, work with moderate to heavy (up to 50 lbs.) materials unassisted. Duties performed cause light fatigue of eyes, fingers, or other faculties due to long periods of standing, sitting, and/or repetitive motion.

    INTERPERSONAL SKILLS:

    Important Level Interpersonal Skills: Position engages in or requires some or all of the following: Alternative or combined human relations skills in understanding other people and influencing their behavior in order to achieve job objectives; Must have skills of persuasiveness or assertiveness, as well as sensitivity to other person's point of view in order to influence their behavior, change an opinion, or turn a situation around; Provides direction, consultation, and/or training; Deals with confidential information; Has moderate level of contact with students, program participants, and/or the public.

    WORKING CONDITIONS:
    Job is performed in general office or comparable working area with occasional distractions such as noise, interruptions, or congested work areas with exposure to some disagreeable elements. Travel throughout the District is required. May occasionally be required to work in outside areas with exposure to heat or cold. Working in high or confined spaces may be infrequently required.

    Central Arizona College (the College) is committed to provide equal employment opportunity in decisions involving hiring, evaluation, promotion, advancement and discipline, and educational opportunity to all applicants and employees. The College will hire without regard to race, color, religion, sex, age, disability, national origin, military status, genetic test information, sexual orientation, or gender identity or expression.

    Company

    Welcome to Central Arizona College! We invite you to make Central Arizona College your employer of choice. Join our dedicated, award-winning faculty and see our quality classroom facilities and equipment. Central Arizona College is a fully-accredited, comprehensive community college with a national reputation for academic and athletic excellence. As a state public institution of higher education, Central Arizona College is a multi-campus community college serving primarily the people of Pinal County. The open door concept provides access to educational opportunities for people with diverse interests, talents, abilities, ages, cultural backgrounds, and ethnic views. We are a learning institution committed to excellence in learning; student achievement and success; leadership and service to community; and providing a quality environment for achieving personal excellence and growth. We invite you to join us.
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