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Testing Manager

Boise State University
Boise, ID
Closing date
Jul 7, 2021
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Job Details

Job no: 495764
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Information Technology, Project Management, Development

About Us:

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at Boise State University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Boise State University is an affirmative action/equal opportunity employer, and members of historically underrepresented groups are especially encouraged to apply. We are a welcoming campus that supports diversity and inclusion.

Job Summary/Basic Function:

This position manages quarterly readiness testing which involves other Campus Offices prior to Oracle patch sets being applied. The Testing Manager is looking for ways to improve quarterly readiness testing through automation, process improvement, and planning.

Department Overview:

University Financial Services (UFS) is a unit within the Division of Finance and Administration. You will be joining an intentionally built culture with a strategic focus. The team follows the Enterprise Operating System (EOS) to drive results. All members of UFS are involved.
UFS's value words are:

  1. Team Oriented: understands the dynamics of the team and works cohesively to accomplish a common goal.
  2. Gets Things Done: prioritizes tasks and achieves the end goal.
  3. Continuous Improvement: intentional commitment to making things better every day.
  4. Ethical: honesty and integrity guides personal and professional behavior and judgment.
  5. Adaptable: adjusts to change, being flexible, versatile and cooperative.
  6. Problem Solver: identifies and understands the interrelated components of an issue and seeks to implement solutions.
  7. Respect: demonstrates care, concern and consideration for the perspective, needs and feelings of others.

Hybrid Remote or on-site options are available with this opportunity!

Level Scope:

Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action.

Essential Functions:

The Testing Manager will:

  • Manage quarterly readiness testing in collaboration with cross-departmental areas. Maintain pre and post-testing activities.
  • Send out communication to cross-departmental teams prior to testing so they are prepared for quarterly testing activities. Conduct a kickoff orientation meeting prior to testing to remind testers of expectations of testing and what their responsibilities are during testing.
  • Main contact for testers during testing to resolve security-related issues and remove roadblocks for testers to proceed with testing.
  • Follow up with system analysts in the Office of Continuous Improvement on failed tests to ensure they are remediated and retested prior to patch being applied in production.
  • Manage testing metrics and send out daily communication to the management team.
  • Prepare communication drafts to thank testers for participating in readiness testing which is sent out by senior leadership. Conduct retrospective to receive feedback on ways to improve readiness testing and continue to keep the things that are working.
  • Look for ways to be innovative and improve the quarterly readiness testing. This may include automating test scenarios where applicable utilizing Selenium scripts.
  • Prepares and works with cross-departmental areas to manage test scripts. Conducts an annual meeting with cross-departmental areas to review and improve the test plan where applicable.
  • Manages projects and develops project plans of overall process improvement activities including projected tasks, assignments, due dates, dependencies, accomplishments and anticipated needs.
  • Provides follow-up to monitor the progress of tasks and assignments to assure timely action, appropriate management support, and achievement of expected outcomes.
  • Uses appropriate measurement, analysis, and evaluation methods to accurately identify and document progress.
  • Assists in locating and reserving meeting locations and coordinating the delivery of service and materials necessary for successful meetings.

Knowledge, Skills, Abilities:

  • Must be detail-oriented and demonstrate the ability to take ownership and complete assigned tasks.
  • Must maintain a professional attitude amidst difficult and stressful times and demonstrate a sense of ethics while performing daily tasks.
  • Must possess a curious mindset and be innovative to propose opportunities to improve testing.
  • Must be customer service-oriented.
  • Must be able to manage multiple priorities and have excellent time management skills.
  • Must be proficient in MS Excel.
  • Must possess excellent oral and written communication skills, interpersonal skills, and organization skills.

Minimum Qualifications:

Bachelor’s Degree and 2 years of professional experience or equivalent relevant experience.

Preferred Qualifications:

Experience with Javascript.

Salary and Benefits:

Salary starting at $52,000 and commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at

Required Application Materials:


Advertised: June 16, 2021 Mountain Daylight Time
Applications close: July 7, 2021 11:55 PM Mountain Daylight Time


Working at Boise State University

Boise State University has been named one of the most innovative national universities in the country by U.S. News and World Report. Our university is designated a doctoral research institution with “high research activity” by the Carnegie Classification of Institution of Higher Education. We are home to more than 25,000 students from every state and more than 60 foreign countries.

Points of Pride:

Boise State University’s College of Education is among the top 30 public universities on the U.S. News and World Report 2020 best graduate schools list. The college has climbed in rankings every year for the last six years and offers two doctoral programs, two educational specialist degrees, 14 master’s degrees and 13 graduate certificate programs training Idaho’s future teachers and educational leaders.


Boise State’s College of Business and Economics ranked 127 out of 220 national institutions for its part-time MBA program, jumping more than 40 rankings from its previous year’s ranking of 168.


Boise State University’s College of Engineering has been recognized for its dedication to promoting diversity and awarded the Bronze Award for the 2019 ASEE Diversity Recognition Program by the American Society for Engineering Education (ASEE). The


Bronze Award is the highest level that was conferred during 2019 and distinguishes colleges who are among the nation’s leaders in inclusive excellence.


Boise State University School of the Arts will offer two new degrees in creative writing — a bachelor of arts and bachelor of fine arts — as well as a bachelor of fine arts in narrative arts beginning in fall 2018. Students at Boise State also now will be able to minor in creative writing.


Boise State students can choose from more than 200 areas of study in seven academic colleges – including the nation’s only master’s degree in raptor biology.


We’ve become Idaho’s largest graduate school through record-setting growth. A recent study showed that Boise State is one of just three universities in the nation that have ranked in the top 5 percent of graduate school growth in both of the past two decades.


Expenditures for research projects at Boise State University reached an all-time high of more than $41 million in fiscal year 2018 – an 18 percent increase over the previous year and impressive 64 percent increase since fiscal year 2014, according to data tracked by the National Science Foundation’s (NSF) Higher Education Research and Development survey.

About Our Community:

Boise State, Idaho’s largest public university, drove $667.2 million of the state’s economy in fiscal year 2015 and created 6,987 jobs across the state.  Our campus is located in one of the fastest growing high-tech cities in the nation and home to several corporate headquarters, state and federal offices, medical centers and media outlets. The city has garnered national recognition from U.S. News & World Report, Forbes and Inc. for being a great place to live, work and study, and has been dubbed one of the hottest cities for entrepreneurs. With stats like these, it’s easy to see why more than 46,000 graduates have chosen to live in the Treasure Valley after earning their degree from Boise State.

See Diversity Profile here

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