Events & Operations Specialist

Employer
Boise State University
Location
Boise, ID
Closing date
Sep 15, 2021

Job Details

Posting Code: 3118617
Work type: Classified
Location: Boise, ID
Categories: Facilities Maintenance

About Us:

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at https://www.boisestate.edu/about/boise-and-beyond/. Boise State University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Boise State University is an affirmative action/equal opportunity employer, and members of historically underrepresented groups are especially encouraged to apply. We are a welcoming campus that supports diversity and inclusion.

Job Summary/Basic Function:

To coordinate and provide equipment and facility set-up for meetings, conferences, and special events; provide customer service to building patrons; monitor facility use and ensure conformance with policies and procedures; perform facility maintenance and cleaning; perform related work.

Level Scope:

Applies basic skills while developing some specialized skills in procedures, operations, techniques, tools, materials, and/or equipment appropriate to area of specialization; performs routine and/or repetitive tasks; limited decision making required; generally works under close supervision; has no or limited experience; work is performed from within specific limits of established procedures and/or defined instructions.

Essential Functions:

60% of the time the Events & Operations Specialist must:

  • Interprets event documents and diagrams to determine event needs; prioritizes work sequencing and order of task completion considering current and future meeting room usage and determines equipment to remain; identifies or anticipates problems and takes corrective action.
  • Applies knowledge of fire safety codes and ADA guidelines to determine correct aisle width and safe entries and exits; sets up seating, tables, staging, program aids, and equipment; sets up and troubleshoots audio-visual operations including sound and lighting equipment such as sound systems, wireless microphones, mixers, video and data projectors, and connects telephone and audio data lines; recommends service improvements for all areas of the facility; monitors and controls facility environment including HVAC and lighting; observes facility and equipment to ensure compliance with risk management objectives and public safety; observes, responds to, and reports unusual occurrences such as theft, vandalism, illness, and drug and alcohol related problems; recommends safety and security solutions.
  • Provides customer service and communicates with facility users to ensure event needs are met; assesses and resolves customer complaints. Assists customers and visitors with directions and information regarding events. Uses feedback to report program success and customer satisfaction. Evacuates customers in emergencies.
  • Performs basic facility and equipment maintenance and cleaning ; monitors cleanliness of facility; performs basic equipment repairs; replaces light bulbs; performs special projects as assigned.

35% of the time the Events & Operations Specialist must:

  • Provided in the Student Union, Stueckle Sky Center, Alumni & Friends Center, Special Events Center, outdoor spaces, and other campus event facilities and spaces not specifically designated for classroom, athletic, or large-scale performance use.
  • Perform custodial and facilities services for the Student Union, Special Events Center, Stueckle Sky Center, Alumni & Friends Center, and other food service and event locations on campus
  • Participate and support in workplace safety and emergency procedures in the Student Union

5% Duties as assigned

Knowledge, Skills, Abilities:

  • Ability to lift and carry items weighing up to 60 pounds
  • Must have sufficient speech and hearing acuity to perform customer service activities.
  • Knowledge of fire safety codes and ADA guidelines

Minimum Qualifications:

Some knowledge of: adding, subtracting, multiplying and dividing whole numbers.

Experience: providing customer service; explaining and applying policies and procedures; using tools, equipment, materials and common practices used in facility preparation including custodial work; setting work priorities; interpreting written oral instructions.

Salary and Benefits:

Salary commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.

Required Application Materials:

Please provide a cover letter and resume with employment history.

Advertised: June 15, 2021 Mountain Daylight Time
Applications close:

Organization

Working at Boise State University

Boise State University has been named one of the most innovative national universities in the country by U.S. News and World Report. Our university is designated a doctoral research institution with “high research activity” by the Carnegie Classification of Institution of Higher Education. We are home to more than 25,000 students from every state and more than 60 foreign countries.

Points of Pride:

Boise State University’s College of Education is among the top 30 public universities on the U.S. News and World Report 2020 best graduate schools list. The college has climbed in rankings every year for the last six years and offers two doctoral programs, two educational specialist degrees, 14 master’s degrees and 13 graduate certificate programs training Idaho’s future teachers and educational leaders.

 

Boise State’s College of Business and Economics ranked 127 out of 220 national institutions for its part-time MBA program, jumping more than 40 rankings from its previous year’s ranking of 168.

 

Boise State University’s College of Engineering has been recognized for its dedication to promoting diversity and awarded the Bronze Award for the 2019 ASEE Diversity Recognition Program by the American Society for Engineering Education (ASEE). The

 

Bronze Award is the highest level that was conferred during 2019 and distinguishes colleges who are among the nation’s leaders in inclusive excellence.

 

Boise State University School of the Arts will offer two new degrees in creative writing — a bachelor of arts and bachelor of fine arts — as well as a bachelor of fine arts in narrative arts beginning in fall 2018. Students at Boise State also now will be able to minor in creative writing.

 

Boise State students can choose from more than 200 areas of study in seven academic colleges – including the nation’s only master’s degree in raptor biology.

 

We’ve become Idaho’s largest graduate school through record-setting growth. A recent study showed that Boise State is one of just three universities in the nation that have ranked in the top 5 percent of graduate school growth in both of the past two decades.

 

Expenditures for research projects at Boise State University reached an all-time high of more than $41 million in fiscal year 2018 – an 18 percent increase over the previous year and impressive 64 percent increase since fiscal year 2014, according to data tracked by the National Science Foundation’s (NSF) Higher Education Research and Development survey.

About Our Community:

Boise State, Idaho’s largest public university, drove $667.2 million of the state’s economy in fiscal year 2015 and created 6,987 jobs across the state.  Our campus is located in one of the fastest growing high-tech cities in the nation and home to several corporate headquarters, state and federal offices, medical centers and media outlets. The city has garnered national recognition from U.S. News & World Report, Forbes and Inc. for being a great place to live, work and study, and has been dubbed one of the hottest cities for entrepreneurs. With stats like these, it’s easy to see why more than 46,000 graduates have chosen to live in the Treasure Valley after earning their degree from Boise State.

See Diversity Profile here

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