Applications & Systems Administrator, LMS- REMOTE ROLE

Rowan College of South Jersey
Working from home
Closing date
Aug 17, 2021

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Administrative Jobs
Technology, Instructional Technology & Design

Job Details

The Applications & Systems Administrator, LMS is responsible for the operational, administrative, and technical specifications for the learning management system(s) (LMS) and supporting technologies, with additional direction from the Dean of Online Learning. The Administrator performs monitoring and maintenance for the LMS (Blackboard) and provides support to Online Learning programs and degrees in the administration of online courses and supporting technologies. The LMS System Administrator configures and supports the Blackboard environment; ensures data accuracy and integrity; participates in and/or leads the testing and implementation of Blackboard functions; and performs and documents changes related to Blackboard configuration and enhancements.
Additional roles will include interfacing with Technical Support and the ticket management system as well as all constituents of the LMS to troubleshoot issues and provide oversight and technical support of end-user processes. Works with LMS vendor (Blackboard) to develop and maintain LMS instances.
The role may include Systems Administration duties outside of the LMS in support of enterprise applications and servers.
This is a full-time, grant-funded position. This position is funded through January 15, 2022.



Examples of Duties:

  1. Responsible for the administration, maintenance, and development of LMS (Blackboard) SaaS platform, including but not limited to:
    • Implements application instances 
    • Configurations changes as required, including testing and documentation of same.
    • Works with Vendor to patch, update or upgrade the LMS
    • Supports and maintains integrations with related systems including the College ERP, Single Sign On processes, reporting and analytical tools.
  2. Researches methods and offers solutions for improved system operation, security and efficiency of the LMS.
  3. Documents and tracks work within systems and reviews and updates documentation created by others.
  4. Assists in the development of policies and procedures that affect the operation and use of the campus network, the LMS, and other related applications.
  5. Oversees the implementation of third-party tools/software needed for teaching and learning, including the assessment of these tools for integration, security and compatibility with the LMS.
  6. Ensures all data in the LMS is correct. This may include manually or automatically loading user, course, and enrollment data into the system(s) on a regular basis.
  7. Resolves problems and answers routine questions without direct supervision.
  8. Manages projects and priorities of service, as defined by management, ensuring administration is informed of opportunities, problems, or issues.
  9. Performs other duties, as assigned.


  • Bachelor’s degree or equivalent experience required in CIS, MIS, or related field.
  • Minimum of two (2) years’ experience administering a Learning Management System, including integration methods such as building blocks, LTI integrations, API integrations, etc
  • Minimum of two (2) years’ experience with Microsoft Windows Server administration, MS Active Directory environment
  • Experience with internet protocols & services such as DNS, VPN’s, FTP, SFTP, authentication protocols and TCP/IP networks.
  • Working knowledge of User account management related to LMS access and permissions, as well as MS Active Directory
  • Proficient knowledge of Microsoft Office 365 applications
  • Excellent troubleshooting and analytical skills.
  • Personal Broadband internet connection
  • Ability to work a flexible schedule, including evenings and weekends
  • Possess the ability to work well and communicate effectively with prospective and current students, staff, faculty, administration, and colleagues and community partners in large and small settings. 
  • Demonstrated cultural competency, sensitivity to and understanding of the diverse academic, socioeconomic and ethnic backgrounds of community college students, faculty, and staff and a commitment to a student-centered environment.


  • Blackboard Learn experience
  • Experience with LMS course design and content management
  • Experience with Cisco Unified Communication systems
  • Knowledge of network and cybersecurity best practices

If certain conditions exist, this position requires you to have access to personal technological equipment and capabilities to perform your duties.


Working at Rowan College at Gloucester County

Gloucester County College (GCC), which marked its 46th year of service in 2013, is a publicly supported two-year institution, fully accredited by the Middle States Commission on Higher Education. During the past four decades, GCC has grown to become a valuable asset to the South Jersey community providing quality academic programs, cultural enrichment and professional development.

Ranked as one of Community College Week’s top 40 fastest growing community colleges in the nation, GCC serves more than 6,800 full- and part-time students offering over 70 academic programs in a full spectrum of career fields. A number of selective admission programs related to the allied-health field, including nursing, diagnostic medical sonography (DMS) and nuclear medicine technology (NMT) are a popular choice among students seeking an education in healthcare. In addition, GCC’s Division of Continuing Education provides various educational, career training and personal enrichment courses, as well as outreach programs, to community residents. The College also maintains a well-rounded cultural, artistic and sports calendar of events.

GCC awards both certificate and associate degrees leading to immediate career and transfer opportunities. With an extensive record of articulation agreements with four-year colleges and universities, graduates are able to transfer seamlessly into baccalaureate and master degree programs. Students also have the option to complete advanced degrees without leaving the GCC campus and the opportunity to take advantage of dual acceptance partnerships with participating area universities.

Located on 250-acres in Sewell, New Jersey, GCC’s expanding main campus, including the recent construction of a 24,000 square-foot University Center, also houses a Continuing Education Center that provides customized training and safety instruction to the business community.

Find Us
1400 Tanyard Road
New Jersey
United States

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