Parking Enforcement Officer, Parking Services

Employer
The University of Tennessee, Knoxville
Location
Knoxville, TN
Closing date
Oct 22, 2021

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Job Details

Description
Parking Enforcement Officer - Parking Services (4 positions available)

Regular Full-time, Market Range 02

 

Enforcement officers are front line ambassadors for the department and the university and maintain the orderly and safe use of parking resources on campus through educational and enforcement activities.

Job Functions/Responsibilities:

• Accurately Issue citations to vehicles parked in violation of University of Tennessee parking regulations.

• Immobilize and/or tow vehicles as warranted.

• Use hand-held computer units to check for counterfeit, lost, or stolen permits.

• Use two way radio to communicate with departmental personnel

• Operate UT Vehicle

• Serve as an ambassador for campus when interacting and assisting customers and the general public

• Perform and record vacancy counts for evaluation of parking utilization.

• Evaluate condition of parking lots. Report maintenance needs.

• Direct traffic and assist with special events as needed.
• Recommend improvements to parking procedures and operations as related to area of responsibility

• Properly care for and maintain equipment used.



Qualifications
REQUIREMENTS:
Education:

High school diploma or GED required.

Vocational or technical training is preferred.

Required level/type of experience:

Must have excellent customer service skills and be able to independently handle a situation with an irate customer without escalating the conflict.

Preferred knowledge, skills, and abilities:

Basic computer training is essential for this position since citations are issued with hand held computers.

Competencies/Qualifications:

A thorough knowledge and understanding of parking policies and regulations is required. In addition, enforcement officers must have a thorough knowledge of the physical lay out of campus as well as the functions of each department and their locations. They must have excellent customer service skills and be able to independently handle a situation with an irate customer without escalating the conflict.



Job: Other Services Jobs
Primary Location: US-Tennessee-knoxville
Organization: Parking Services
Schedule: Full-time
Job Posting: Jun 13, 2021, 9:04:05 PM

Company

Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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