Student Services Program Coordinator II - ExemptInternal Title:
Enrollment & Database Mgr.Campus:
Division of Academic Affairs and ProvostDepartment:
PROV Global CarolinaBand :
5Advertised Minimum Salary :
$35,568Advertised Salary Range:
Full TimeHours per Week:
Standard working schedule: 8:30am – 5:00pm, with one hour for lunch.Type of Staff Position:
Must be willing to work a flexible schedule to meet the needs of the department.
Full-time Equivalent (FTE)Basis :
12 monthsJob Search Category:
The University of South Carolina System is comprised of the state’s flagship university in Columbia (founded in 1801 and currently one of the top 50 “Best Colleges” according to U.S. News and World Report), three regional comprehensive universities (USC Aiken, USC Beaufort and USC Upstate), and Palmetto College consisting of four two-year campuses (USC Lancaster, USC Salkehatchie, USC Sumter, USC Union and Fort Jackson/Extended University). Together, the USC System institutions offer more than 450 degree programs on campus and online and are uniquely positioned to meet the state’s educational, cultural, health and research needs. The System employs nearly 14,000 people who work daily to improve the lives of students, fellow South Carolinians and the world. Our diverse engaged faculty and staff enjoy a dynamic and intellectually stimulating work environment.Diversity Statement:
At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.Benefit Eligibility Type:
Full-Time Equivalent (FTE)South Carolina Retirement:
YesState Insurance Programs:
YesAdvertised Job Summary:
The Education Abroad Enrollment and Database Manager works under the leadership of the Director of Education Abroad with direct supervision from the Assistant Director of Global Health, Safety and Security. This position manages the student enrollment process and provides support for a large and diverse student clientele in the Education Abroad Office (EAO) of Global Carolina. This position works collaboratively with the Education Abroad staff to support the office’s effectiveness in utilizing available technology – primarily the designated travel registry and student application system. Minimum Qualifications (Classified and Unclassified positions):
Duties may include processing student applications, maintaining student records, processing study abroad transcripts, and providing general support for students participating on a range of international programs. This position is responsible for managing data collection, reporting and delivery, and form development and revisions used for data collection and reporting. The Enrollment and Database Manager manages the education abroad application database operations, trouble shoots and identifies system problems, seeks solutions, and provides training to new and existing users. This role serves as the contract and database administrator for the Education Abroad Office, reviews and supports contracts submitted by College liaisons, routes contracts through proper workflows, and manages the EAO contract process for new and renewed contracts.
Masters degree in Student Services or related field and 2 years related experience, or bachelor’s degree and 4 years related experience; experience in collecting, scheduling, processing and reporting information.Preferred Qualifications:
Experience having traveled, lived, and or studied abroad. Ability to work independently and to lead groups of people to develop their skills. Ability to take initiative and prioritize work. Highly organized.Knowledge/Skills/Abilities:
Strong computer skills with knowledge of MS Word, Excel, Access, PowerPoint and Outlook. Very strong attention to detail. Safety Sensitive or Security Sensitive:
1) coordinate and prioritize competing tasks;
2) deal effectively with the public when handling inquiries;
3) communicate effectively with a culturally diverse clientele;
4) establish and maintain effective working relationships;
5) function as part of a team in a high-traffic office;
6) maintain a strong orientation toward customer service and a high level of confidentiality;
7) ability to collect and report data and design and modify reports;
8) ability to train and assist staff in use of system.
NoHazardous weather category:
Non-EssentialNumber of Vacancies:
1Desired Start Date:
08/02/2021Job Open Date:
06/15/2021Job Close Date:
06/28/2021Open Until Filled:
NoSpecial Instructions to Applicant:
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by 6/28/2021.Quicklink for Posting:
The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.