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Senior Academic Records & Compliance Analyst (Administrative Analyst/Specialist, Exempt I)

San Diego State University
San Diego
Closing date
Jun 30, 2021

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Institutional & Business Affairs, Assessment, Accreditation & Compliance
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Job Details

Job no: 501284
Work type: Staff
Location: San Diego
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time

Position SummaryTHIS POSITION IS OPEN TO CURRENT SDSU EMPLOYEES ONLYThe Senior Academic Records & Compliance Analyst is an expert in the maintenance of student academic records. Under the general direction of the Registrar and Associate Registrar, the incumbent is responsible for ensuring that compliance is met with a federal, state, and CSU regulations, with a focus on Title IV federal financial aid reporting, academic records retention and disposition, FERPA compliance, and residency for tuition purposes. This includes coordinating the operation of the office in the areas of academic records, transcript production, and compliance with all applicable legislation and CSU policies.The Senior Academic Records & Compliance Analyst must be a strong problem solver, with experience identifying root causes of system errors through the careful analysis of student data. The incumbent is responsible for collaborating with campus IT staff to propose, develop, and test technical application enhancements in support of maintain and enhancing compliance. The incumbent assists with the development of new approaches to serve the changing needs of the University in order to continuously improve the level and quality of services provided.The incumbent is expected to serve as an office and campus resource by ensuring the delivery of information in an efficient, timely way that is personal and supportive to the campus community. As a member of a public-facing office, the Senior Academic Records & Compliance Analyst must have strong customer service skills to provide assistance to students, faculty, staff and the general public who experience difficulties with normal procedures regarding grades, transcripts, and registration.For more information regarding Enrollment Services, click here.This is a full-time (1.0 time-base), benefits eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.Education and ExperienceEntry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.Preferred Qualifications Thorough knowledge of SDSU and CSU internal university policy, procedure, and infrastructureExperience with Title IV federal financial aid enrollment reporting requirements and processesKnowledge of CSU policies and California State Education Codes relating to residency for tuition purposes4-5 years progressive experience within a university registrar’s officeSpecialized SkillsAbility to work independently with attention to detail and manage multiple priorities based on fluctuating cyclical phasesAbility to work under pressure and tolerate ambiguity and changeAbility to perform complex procedures requiring high degree of familiarity with relevant data and translate data into executive level reporting tools presented in concise and efficient mannerExcellent problem-solving skills, demonstrate ingenuity and creativity in developing solutions and ensuring smooth operation of academic, scheduling and related processes, and effective utilization of facilitiesStrong verbal and written communication skills with the ability to maintain composure, collegiality, and effectiveness in a high stress environmentSensitivity, understanding and maturity in dealing with a diverse public.Ability to effectively handle complaints and problems and generate options and alternate solutions to resolve these situations. On infrequent occasions when action at a higher level is required, the incumbent refers the individual to the appropriate authority.Thorough understanding of the 1974 Family Educational Rights to Privacy Act (FERPA) in terms of releasing information on studentsCompensation and BenefitsStarting salary upon appointment not expected to exceed $4,166 per month. CSU Classification Salary Range: $3,897 - $7,051 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.Supplemental InformationInitial review of the required application materials, including cover letters and resumes, will begin on July 1, 2021. To receive full consideration, apply by June 30, 2021.The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.SDSU is a smoke-free campus. For more information, please click here.SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at [email protected]

Advertised: Jun 16, 2021 (9:00 AM) Pacific Daylight Time
Applications close: Jun 30, 2021 (11:55 PM) Pacific Daylight Time


Since it was founded in 1897, San Diego State University has grown to offer bachelor's degrees in 89 areas, master's degrees in 78 areas and doctorates in 21 areas. SDSU's approximately 32,000 students participate in an academic curriculum distinguished by direct contact with faculty and an increasing international emphasis that prepares them for a global future.

SDSU's annual economic impact to the state of California is $6.5 billion, according to an impact report done by the California State University in 2010.

Of SDSU's 280,000-plus alumni, approximately 60 percent live in San Diego. They comprise more than half the region's engineers, teachers, entrepreneurs and the local workforce for a host of other industries.

Learn More About:

Research: Since 2000, SDSU faculty and staff have attracted more than $1.7 billion in grants and contracts for research and programs ranging from cardiovascular disease to marine biology.

Diversity: SDSU ranks No. 19 in the nation for racial diversity and among the top universities for economic diversity. SDSU was ranked No. 11 in the nation and No. 4 in California for bachelor's degrees awarded to Hispanics by Hispanic Outlook for Higher Education

International Study: SDSU offers 350 international education programs in 50 countries. Nearly 12,000 students have studied abroad in the past 12 years.

Community Service: SDSU is a recognized leader in innovative efforts to improve urban K-12 education. The City Heights Educational Collaborative and Compact for Success both positively impact the academic achievement of elementary, middle and high school students in the local area.

Sustainability: Sustainability is an every-day part of the university culture at San Diego State University. Students, faculty and staff all participate in a myriad of ways, from festivals, to research to academic programs. In spring 2014, SDSU opens its first LEED Platinum Certified building — the 206,000 square-foot Aztec Student Union.

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5500 Campanile Drive
San Diego
United States
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