Dispatcher / Communications Officer (part-time position)Division:
Sewanee Police DepartmentFLSA Status:
Non-Exempt HourlyCareer/Pay Band:
Full YearIf Other, specify months:
24 hours per weekFull Time vs Part Time:
Responsible for receiving and dispatching emergency and other information between the campus community and on-duty campus police officers. Employ multiple transmitting devices, communicating with both internal and external sources and directing operational message traffic within the department. Responsible for mass notifications during emergency situations.Typical Duties & Responsibilities:
- Oversee the operations of the dispatch desk during assigned shift. Ensure that all incoming calls and visitors are dealt with properly and promptly. Assign priority to requests for assistance. Provide general University information.
- Receive requests for assistance via phones, walk-ins, two-way radios, etc.
- Monitor all incoming fire, burglary, and intrusion alarms. Dispatch calls to proper officer. Notify immediate supervisor of emergency situations. Notify medics, police, and fire department as needed.
- Maintains awareness of officers’ status, particularly when responding to situations. Understand patrol techniques and monitors situational developments; maintains full awareness when handling simultaneous actions.
- Receive emergency building maintenance calls. Notify appropriate parties.
- Serves as the communications focal point for the University Police Department.
- Maintain accurate and detailed logs and records of dispatch desk activities. Type, distribute, and file reports.
- Assist with general office duties including, monitoring office supplies, performing data entry of arrest and offense information, processing traffic violation citations, etc.
- Monitor fire and burglar alarms and closed video cameras; interacts with a variety of systems such as Tennessee Incident Based Reporting System (TIBRS), Tennessee Integrated Traffic Analysis Network (TITAN), Tennessee Criminal Justice Portal, HD Radar, Delt Alert, etc.
- Monitor weather and HD Radar; recognizes when situations develop and make necessary notifications to community members and University students
Judgment and discretion as to the use of established policies are required to perform the essential duties of this position.Budgetary Responsibility:
NoneMachines & Equipment Used:
computer, radio, encoders, fax machine, copierEducation:
High school diploma or equivalentExperience:
1 year computer and record keeping experienceJob Related Skills:
excellent interpersonal and communications skills, ability to prioritize work independently, ability to keep accurate records, type, file, and perform other office duties, type 50wpmStudent Contact:
daily; responding to emergency requests, filing reports of theft, etc.Internal:
daily; responding to emergency requests, filing reports of theft, etc.,External:
daily; responding to emergency requests, filing reports, answering questionsSupervision Received:
This position receives general supervision. Broad instructions are provided and the staff member uses judgment and experience to carry out assignments. Completed assignments and finished products are reviewed by supervisor after completion.Confidential Information:
arrest and offense information, criminal histories, student and employee informationWorking Environment:
normal office environmentPhysical Requirements:
Must be able to stand for extended periods of time, Must be able to use hands for repetitive tasks, Must be able to lift between 21-50 pounds (Medium work), Must be able to carry between 21-50 pounds (Medium work)University Information:
The University of the South, commonly known as Sewanee, comprises a nationally ranked residential College of Arts and Sciences and a School of Theology. The University is strongly committed to the values of intellectual inquiry, diversity, equity, and inclusion, and living and serving in community. Situated on 13,000 acres atop Tennessee’s Cumberland Plateau, Sewanee is known for its stunning natural beauty while providing easy access to Chattanooga, Nashville, and Huntsville. The University is affiliated with the Episcopal Church and seeks to help employees of all backgrounds and identities flourish.EEO Statement:
The University of the South is an equal opportunity educational institution that is committed to creating and maintaining a diverse and inclusive campus environment.Employment Prescreening:
Eligibility for employment is contingent upon successful prescreeningNon-Discrimination Statement:
The University of the South stands firmly for the principle that its employees, students, and participants of university-sponsored programs and activities have a right to be free from discrimination based on race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, pregnancy and childbirth, and genetic information. As required by Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008, Title VII of the Civil Rights Act of 1964 and Title IX of the Education Amendments of 1972, the University does not discriminate on the basis of sex or other protected categories in the educational programs or activities which it operates. This requirement of non-discrimination extends to admission to and employment in those programs or activities. The University is committed to sustaining a community in which the dignity of every individual is respected. Key to this value are efforts to nurture an environment of civility and mutual respect and to foster a culture of reporting concerns so that the University can respond promptly and equitably whenever an incident occurs. All employees, students, and participants of university-sponsored programs and activities have the right to be free from harassment and retaliation.
Inquiries regarding the application of Title IX may be addressed to:
The University’s Title IX Coordinator, Dr. Sylvia Gray, at:
Woods Lab, 138
Email: [email protected] or [email protected]