DIRECTOR, DEPARTMENT & CLINIC OPERATIONS - Family & Community Medicine Location:
Columbia Full/Part Time:
Full-Time Job ID:
Family & Community Medicine
At MU Family and Community Medicine, our mission is to advance health and primary care through leadership in patient care, education, scholarship and service, with a commitment to rural and underserved populations. We provide primary care in Mid Missouri communities, teach in all four years of the medical school curriculum, run successful residency and fellowship programs, conduct innovative federally funded research, and serve as local and national leaders in family medicine. US News and World Report has selected MU FCM as a top ten department in the nation for the past 25 years.
We seek a skilled director of department and clinical operations with strong financial and administrative skills, strategic vision and ability to implement, human resource talents, and the capabilities of collaborating with a wide range of stakeholders including the department chair, faculty and staff, and university and health system leaders.
CHARACTERISTIC DUTIES and RESPONSIBILITIES
The Department & Clinical Operations Director is responsible for developing and directing the long-range strategic business plan with the Chair. This includes preparation of business analyses, program expansions, implementation plans for new programs, and the design and implementation of changes to existing programs. The Director has direct oversite of division administrators (if applicable within the department) for the successful accomplishment of these tasks.
Manages and monitors the department budget and works collaboratively with SOM and department fiscal management of financial resources (e.g., clinical revenue, state funds, grants and contracts, and gift accounts) for the department, including financial planning, budgeting and accounting functions of the academic and the medical service units. Establishes financial management policies within the department and ensures compliance with the policies and procedures of the Department, SOM and University. Coordinates and/or prepares regular financial reporting which is provided to the Department Chair, Division Chief (if appropriate) and Principle Investigators. Work with support personnel to prepare grant and budget proposals; assist with grant renewals and anticipate renewal dates. Provides post-award financial planning and reporting. Must be able to meet budget deadlines.
Human Resources Management
In partnership with the HR Consultants, oversees departmental human resources function regarding structure, employment, compensation review, promotions, disciplinary actions and terminations. Counsel employees and supervisors to resolve employee relation issues, initiate and follow through with progressive disciplinary actions when appropriate. Interview, select and evaluate the performance of the staff that directly report to the Director. Ensures that all required compliance of department is completed in a timely manner in accordance with MUHC and University policies. Direct and indirect supervision is exercised over all support staff within the department and for faculty HR and payroll activities.
Develop policies and processes to assure that all clinical services and procedures are billed in a timely manner. Analyze charge capture, denial reasons, and reimbursement patterns. Work collaboratively with University Physicians to improve processes and to provide feedback and education to physicians, residents, fellows, mid-level providers, and staff on billing processes and practices to ensure compliance with federal, state, UP policies. Evaluate the department’s incentive practice plans to ensure they appropriate reward clinical productivity. Review and monitor provide productivity reports. Evaluate and oversee preparation of reports for Division Chiefs (if appropriate), Department Chair and Providers. Analyze and recommend action concerning clinical productivity. Work collaboratively with MUHC clinical leadership; Provide input to clinic oversight.
Space and Facilities Administration
Works collaboratively with Associate Dean of Administration to prepare space and provides for maintenance of facilities.
Salary Range: $107,056 - $136,656/year
University Title: DIRECTOR, DEPARTMENT & CLINIC OPERATIONS
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.
Monday – Friday
8:00 a.m. – 5:00 p.m.
Requires a Bachelor’s degree in Healthcare Administration, Business Administration or a related area.
Requires minimum of five years’ experience in a healthcare environment and demonstrated success in the management of complex programs and activities.
Master’s degree such as an MBA, MPA, MHA or MSN is preferred.
Experience in an academic healthcare environment is preferred.
In addition to the Online Application, please provide a Cover Letter and Resume.
This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits
The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.
To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.
EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use the following links: