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Administrative Support Associate - Journey

East Carolina University
Greenville, NC

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Administrative Jobs
Institutional & Business Affairs, Clerical & Administrative Support
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Job Details

Job Title:

Administrative Support Associate - Journey

Position Number:


Vacancy Open to:

All Candidates



Department Homepage:

Advertising Department:



Health Sciences

Classification Title:

10421 Admin Support Associate

Competency Level:

2 - Journey

Working Title:

Administrative Support Associate - Journey

Number of Vacancies:


Full Time Equivalent (FTE):


Full Time or Part Time:

Full Time

Recruitment Range:

$31,200 - $40,156

Anticipated Hiring Range:

$31,200 - $32,561

Salary Grade Equivalency:


Work Schedule:


Work Hours:


Position Location (City):


Job Category:

Staff - Office/Clerical

Organizational Unit Overview:

The Admissions Office at The Brody School of Medicine at East Carolina reviews and evaluates hundreds of North Carolina applicants each year and selects applicants to fill the entering class of 82 students. For over 40 years, the School of Medicine has met the challenge given to us by the State of North Carolina: to provide medical care to the Eastern Region of the State, to educate the people of North Carolina (particularly those who come from disadvantaged backgrounds or groups which are under-represented in medicine), and to train physicians to care for the citizens of the State.

The Admissions Office is responsible for processing all the applications to the medical school, counseling premedical students and unsuccessful applicants, and performing a variety of administrative functions for the school. The recruitment of students who will ultimately become physicians committed to the care of North Carolina residents is vital. In meeting this mission, Admissions seeks competent students with diverse personalities and backgrounds from varied geographical, economic, and ethnic groups.

Job Duties :

Public Contact — Position has both telephone and personal contact with medical school applicants, advisors, recommendors, potential applicants, admissions committee members, School of Medicine personnel (from housekeepers to Deans), medical students, patients, people from other State agencies, businesses, and the general public. — Information given is moderately extensive and is frequently sensitive in nature. Includes information about the application process, admissions policy, what is expected of applicants, the status of a particular application, prerequisites, deadlines, tuition, what is present or missing from a particular application, room reservation information, and verification for enrollment. Occasionally bad news must be imparted: missed deadlines, no extensions, application materials not received, financial aide check not available, room not available, no further information to give. Sensitivity is also involved when confidential information is known but cannot be revealed: an applicant’s evaluations or chances do not look good. — Information resulting in the establishment of records or the continuation of a process is received in the form of deletions, changes, or additions to the information in an applicant’s file; applicant withdrawals or acceptance of offers; transcript requests; brochure/catalog requests; and phone messages.

Records and Reports-Medical student application materials are processed by this position in combination with the efforts of other staff members. Application files are created and maintained in SharePoint. The majority of processing and filing is handled electronically and must be accurate, with much attention given to details and confidentiality. This position creates and runs daily reports and processes necessary, including but not limited to: reconciling application fees and preparing reports; creating information cards; creating and processing interview sheets; downloading and filing recommendation letters in applicant files; and applicant updates. Applications are reviewed for completeness and submitted to the assistant director and/or the director of admissions for further review. This position plays an active role in coordinating the interview schedule and is responsible for: creating and processing necessary items for applicants and committee members; coordinating and managing lunches, and communicating interview details with applicants.

Office Operations-This position manages the general office operations including ordering supplies, processing travel; pro-card purchasing and reconcilement; maintaining office files; and any day-to-day activities necessary to keep the admissions office running efficiently.

Minimum Education/Experience:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

License or Certification required by statute or regulation:


Preferred Experience, Skills, Training/Education:

Associate degree and/or experience in an educational setting is preferred.

Ideal candidate will possess excellent organizational and time-management skills, as well as some basic bookkeeping skills.

Experience with ECU systems (Banner, PORT, ProCard, Online Travel System) and Microsoft EXCEL, WORD, ACCESS, and SharePoint is also preferred.

License or Certification required by the Department:


Special Instructions to Applicant:

  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Job Open Date:


Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. :


Open Until Filled:


Quick Link for Direct Access to Posting:

Alternate option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.


East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or [email protected].

Eligibility for Employment:

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Office of Human Resources Contact Information:

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected] Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.


ECU offers a challenging academic environment and an energetic campus life. We are committed to excellence through a talented and diverse faculty and staff. One of the perks of working at ECU is that you can take up to 9 credit hours of classes per year at no cost to you. There is also a textbook loan program in place available to permanent ECU staff and faculty, or their eligible dependent children or spouse. ECU also offers excellent benefits, including health care and retirement plans, and generous leave time.

Scholarship. Discovery. Service. Leadership.

Here, those values are more than just buzzwords. They indicate the wealth of opportunity that ECU students experience while engaging in the rigorous pursuit of knowledge. They define the many ways in which students innovate and forge new paths. They encompass the life lessons our students learn while serving others and improving communities. They emphasize the encouragement our students receive to stand up and lead the way into a brighter tomorrow.

To be a national model for student success, public service and regional transformation, East Carolina University:

  • Uses innovative learning strategies and delivery methods to maximize access;
  • Prepares students with the knowledge, skills and values to succeed in a global, multicultural society;
  • Develops tomorrow's leaders to serve and inspire positive change;
  • Discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond;
  • Transforms health care, promotes wellness, and reduces health disparities; and
  • Improves quality of life through cultural enrichment, academics, the arts, and athletics.

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