Parent and Family Programs Coordinator - Student Affairs

Temple University
Philadelphia, PA
Closing date
Oct 22, 2021

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Administrative Jobs
Institutional & Business Affairs, Program Administration, Student Affairs, Student Activities & Services

Job Details

Reporting to the Director for New Student and Family Programs, the Parent and Family Programs Coordinator is responsible for developing and implementing programs and services for parents and family members to support student success and contribute to the University’s retention efforts. The Coordinator facilitates Parent and Family Orientation, Family Weekend, the Temple Family Council, and other programs; in addition to supervising the student office assistants/workers. Provides support with the recruitment, selection, and training of other student staff roles including the Owl Team Leaders and Student Coordinators. General office operations include developing marketing and communication plans for parent and family outreach, student staff positions, and orientation programs. Supports the Director in executing operational management of the office and database management.  Performs other duties as assigned.
New Student and Family Programs is part of the Division of Student Affairs. The Parent and Family Programs Coordinator contributes to a positive university experience for every student and is accountable to all of the Division of Student Affairs (DoSA) Values. The DoSA values are Excellence, Inclusion, Innovation, Integrity, and Respect.  With the vision to prepare Temple students for a fulfilling university experience, the mission of New Student & Family Programs is to integrate new students and families to the Temple community through innovative and inclusive programming. Through partnerships with academic and student services, the office designs and executes a comprehensive orientation and first year experience program to facilitate the transition to Temple University for over 6,500 new students each year. In addition to orientation programs, the office supports the transfer student experience through transfer-specific programs and outreach. The office is also responsible for parent and family engagement including, but not limited to orientation, Homecoming and Family Weekend, and the Temple Family Council.

This position requires a background check.

Required Education and Experience:
Bachelor’s degree and at least one year of relevant experience.  An equivalent combination of education and experience may be considered.

Required Skills and Abilities:
*Demonstrated ability to handle and prioritize diverse tasks in a fast-paced environment.
*Excellent organizational skills, along with the ability to prioritize and work independently and efficiently.
*Ability to foster positive interactions and work with a diverse group of students, parents, faculty, staff and other stakeholders.
*Demonstrated commitment to social justice and inclusion.
*Ability to recruit, direct, and manage large group of student workers.
*Competency with remote learning and engagement technology.
*Exceptional oral and written communication skills, along with the ability to tailor communication to specific audiences.
*Strong customer service and interpersonal skills.
*Proficiency working with Microsoft Office (Word, Access and Excel).
*Ability to work flexible hours, including evenings and weekends.

Master’s degree with a concentration in Student Affairs, Higher Education, or related field.
*Experience in parent/family program development, communication, and assessment.

Please note this position will temporarily work remotely. The duration of remote work will be at the discretion of Temple University and the department.

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

To obtain additional information about Temple University please visit our website at  

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety and can be found at:

You may request a copy of the report by calling Temple University’s Campus Safety Services at 215-204-7900.


Primary Location: Pennsylvania-Philadelphia-Main Campus-Morgan Hall
Job: Staff
Schedule: Full-time
Shift: Day Job
Employee Status: Regular


One of the nation’s top urban public research universities, Temple University is a dynamic workplace in the heart of one of the nation’s most vibrant cities. Founded in 1884 as a night school for the working-class men and women of North Philadelphia, for 130 years Temple has retained its core mission of being a beacon of educational opportunity to students of every background, while adding a national and global reputation as a leader in education, research and real-world oriented instruction.

With nearly 39,000 students and 290,000 living alumni, Temple has a major impact on its region and on Philadelphia, the nation’s 5th largest city. One in seven college graduates in the Philadelphia area holds a Temple degree, and the university is the 4th largest provider of professional education in the nation (law, medicine, dentistry, pharmacy and podiatry). Temple offers 17 schools and colleges, 399 academic degree programs, 17 Division 1 intercollegiate men’s and women’s athletic teams, as well as nine campuses including international campuses in Italy and Rome.  

Like the students the university serves, Temple’s approximately 8,000 employees are hardworking, diverse and energized by the vibrant and supportive work environments across the university, all aligned towards advancing the teaching, research and service missions of Temple University.

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