Course Improvement Author

Brooklyn, New York
Closing date
Aug 16, 2021

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Administrative Jobs
Academic Affairs, Instructional Design

Job Details

What We Do (from the co-founder of MasterClass) is reimagining higher education as a resource that is accessible, equitable, and affordable for everyone. We have developed the world's best online, for-credit university-level courses, taught by some of the most celebrated educators in the world. Our courses employ cinematic content powered by cutting-edge cognitive science to create an immersive, student-friendly learning experience that delivers game-changing student success levels. We are a quickly-growing team working on a dual mission: Increase access to quality college education and dramatically reduce student debt.

Who We Are

Outliers are kind, curious, competent, creative, and resourceful. We are a passionate multidisciplinary team working to increase access to quality education for everyone. We believe in using the scientific method and evidence-based conclusions. We respect intuition and art. We give credit where credit is due. We hold one another to high standards. We value constructive feedback. We love to try new things. We take our work seriously, not ourselves. We work hard and go above-and-beyond to ensure great student outcomes and we strongly believe in taking care of ourselves and making sure we stay healthy to continue to pursue our mission as best we can.

Are you an Outlier?

We are seeking a diligent, well-organized, interdisciplinary Course Improvement Author, who is a subject matter expert in multiple fields and holds an M.A. or Ph.D., to own the improvement of our currently offered online courses. This is a full-time position. You will play a central role in the ongoing iteration and improvement of our course and will be responsible for ensuring course information is accurate, up-to-date, and accessible to a wide variety of students. You will leverage a variety of pedagogical techniques to help us continually improve the student experience and quality of education we deliver. You will also be a key resource for our Student Success team in your subjects of expertise. The purpose of this role is to assist Outlier in keeping its course content up-to-date, relevant, accurate, innovative and ever-evolving by partnering with experts. Any instructor knows that you can always spend more time perfecting and innovating your course--this is an exciting and unique opportunity to take all of the time you could ever want perfecting an introductory-level course!

This role calls for a student-focused educator who is an expert in teaching at least two of the following subjects: calculus, statistics, psychology, astronomy, sociology, accounting, microeconomics, macroeconomics, or philosophy. We are seeking an exceptional individual who is comfortable not only identifying changes to be made within the course, but also in making those changes within our CMS directly. You will work collaboratively with content and course improvement teams to identify opportunities for course improvement from student feedback, internal feedback, feedback from experts in the field, current academic standards, and personal judgment to improve upon course material. You will ensure that our course content is inclusive of the myriad of cultural experiences represented within the dynamically evolving diverse student populations taking our courses.

A successful candidate will enjoy taking on new challenges while bringing their subject matter expertise to the table. You will have a deep knowledge of the rigor and scope of introductory courses and will play a crucial role in providing subject-specific information to the Student Success team in real time, providing our students with a rich educational experience. This role provides the opportunity to showcase your creative, social, organizational, and analytical talents to facilitate the continued improvement of superb education materials. This is a remote full-time role that will report to our Course Improvement Manager.

What You’ll Do

Help guide the improvement of course material before it is available to students

Own the improvement of course material once available to students by utilizing student feedback, internal feedback, feedback from experts in the field, current academic standards, and personal judgment

Review courses and work with the content team to identify areas for improvement that require larger changes

Make data-driven decisions by using trends we find in quantitative and qualitative feedback

Prioritize improvements in response to the dynamically evolving needs of our student population

Provide expert support to our student success team, fielding student questions on a tight timeline

Master a range of proprietary digital systems, including a CMS and web backend

Help us continually improve the student experience and quality of education we deliver using pedagogical best practices

Coordinate with other course improvement SMEs on our team to strategize changes across all courses

Advise us on educational best practices

Manage exam and quiz question pools to ensure currency

Have exceptionally good judgment when presenting sensitive course materials

Utilize Universal Design for Learning principles

Collaborate with us on applying educational theory within course material and course structure

Suggest avenues for novel research for future data analysis

Ensure that all course materials adhere to our stringent style guide

Who You Are

Are an expert in teaching and developing courses in at least two of the following subjects:


College algebra









An M.A. or Ph.D. in a related field is required

Experience coordinating multi-section general education course

Experience conducting user research to understand the student experience

Superb ability to communicate complex academic information to students and fellow Outliers with varied backgrounds

Possess a good eye for aesthetics and design

Are enthused to participate in ongoing iteration and innovation

Enjoy creative problem-solving

Familiarity with SoTL literature

Familiarity with the principles of Universal Design for Learning

Experience with mapping course outcomes and accreditation self-studies

Experience creating lab curricula is a plus

Superb prioritization skills

Possess an impeccable eye for detail particularly with regard to the student educational experience

Interdisciplinary mindset

Possess the ability to take ownership, but comfortable asking for help when stuck

Possess the ability to thrive in a fast-paced, dynamic startup environment

Are hard-working, with a "no task is too small" attitude

Possess excellent judgment of high-quality educational materials

Are proficient in G Suite, Photoshop

Are a kind and generous colleague

Benefits include stock options, health, vision, dental; engaging and supportive coworkers, and a competitive salary.

Please note: hopes to recruit and advance qualified minorities, women, LGBTQ, persons with disabilities, and veterans, among others—we welcome and encourage all applicants. One of’s goals is for our team and culture to reflect the diverse student populations we serve. We remain committed to recognizing the best talent wherever it may be.

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Outlier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, layoff, termination, working conditions, transfer, job assignment, and benefits.

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