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Medical Education Program Professional I, Standardized Patient Trainer (Phoenix)

Employer
University of Arizona
Location
Tucson, AZ

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Job Details

Posting Number:

req5774

Department:

COM Phoenix Academic Affairs

Department Website Link:

College of Medicine-Phoenix

Location:

Greater Phoenix Area

Address:

435 N. 5th St., Phoenix, AZ 85004 USA

Position Highlights:

The Medical Education Program Professional I recruits, auditions, and trains standardized patients (SPs). Standardized patients partner with medical students and health professionals through simulation of patient encounters through role playing while evaluating student performance. This position designs and delivers on-boarding, communication skills rubric, ongoing training materials, and provides one-on-one feedback to the SPs.

An ideal candidate will have knowledge and experience in a clinical setting with a focus on coaching, training, or peer-reviewing others.

This salaried position requires occasional early morning and evening hours. This position will work on-site at the campus.

The University of Arizona College of Medicine – Phoenixanchors the 28-acre Phoenix Biomedical Campus in the heart of the Valley of theSun. The College inspires and trains individuals to become exemplaryphysicians, scientists and leaders who are life-long learners and inquisitivescholars. We embrace professionalism, innovation and collaboration to optimizehealth and health care for all. The Phoenix Biomedical Campus embodies theUniversity’s priorities of engagement, partnership, innovation, and synergy inits world-class academic and research initiatives, with clinical facilitiesthroughout Greater Phoenix. The campus also houses the UA Colleges of PublicHealth, Pharmacy, and Nursing, as well as Northern Arizona University’s Collegeof Health and Human Services, the Translational Genomics Research Institute(TGen) and the International Genomics Consortium.

Outstanding UAbenefits include health, dental, and vision insurance plans; life insurance anddisability programs; paid vacation, sick leave, and holidays; UA/ASU/NAUtuition reduction for the employee and qualified family members; stateretirement plan; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for ourinnovative work-life programs. For more information about working at theUniversity of Arizona and relocations services, please click here.

Duties & Responsibilities:

  • Assists with training activities that guide SP role portrayal, student evaluation and verbal feedback of student performance.
  • Partners with other SP trainers to develop and enhance training materials and strategies that engage and motivate learners.
  • Assists in recruiting, auditioning and selecting SPs for employment.
  • Tracks and maintains that quality assurance is up to date; Tracks which SPs need performance review; Tracks which SPs still need to onboard, observe, train, perform, etc.; Catalogs evaluations; Maintains SP employment files
  • Serve as back up Standardized Patient whenever needed.
  • Develop and perform continuous quality improvement activities in Standardized Patient performance which include video and checklist review and provide feedback to SPs in a timely manner.
  • Develop/participate in research utilizing standardized patient methodology and assist faculty in their research activities.
  • Work independently and as a productive member of the team to identify challenges and creatively implement effective strategies to ensure the excellence of medical education for our students and foster a professional, supportive environment for standardized patients, staff and students.
  • Assist students and faculty in troubleshooting software/computer problems during activities.
  • Process and analyze data using Learning Space software.
  • Review recorded videos and virtual sessions and SP check-out procedures.
  • Review SP checklist for encounter; Double check for accuracy in scores, comments, feedback, spelling, grammar, and punctuation. Discuss any discrepancies with performing/scoring SP; Enter adjustments/comments as necessary.
  • Assists Learning Space coordinator to Enter Faculty observation and narrative (FON).
  • NAU Events coordination After event is coordinated and scheduled. Train SPs, Facilitate event, Document outcome for successes and improvements.
  • Additional duties as assigned.

Minimum Qualifications:

  • Bachelor's degree or equivalent advanced learning attained through experience required.
  • Up to 1 year of relevant work experience may be required.

Preferred Qualifications:

• Clinical experience in health care delivery, health care administration/management, and/or health education, including experience working with different types of medical equipment.

• Knowledge of quality assurance methods.

• Knowledge of giving and receiving feedback in an instruction setting.

• Three (3) years’ experience coaching, training, directing or providing instruction.

• Experience working in healthcare education, training Standardized Patients to simulate patient encounters.

• Public speaking/platform skills; experience giving presentations to groups.

FLSA:

Non-Exempt

Full Time/Part Time:

Full Time

Number of Hours Worked per Week:

40

Job FTE:

1.0

Work Calendar:

Fiscal

Job Category:

Academic Administration

Benefits Eligible:

Yes - Full Benefits

Rate of Pay:

$18.03 - $21.53 per Hour, Depending on Experience

Compensation Type:

hourly rate

Grade:

6

Career Stream and Level:

PC1

Job Family:

Med Education Prgm

Job Function:

Academic Administration

Type of criminal background check required::

Name-based criminal background check (non-security sensitive)

Number of Vacancies:

1

Target Hire Date:

7/26/2021

Expected End Date:

Contact Information for Candidates:

College of Medicine-Phoenix, Office of Human Resources

[email protected]

Open Date:

6/14/2021

Open Until Filled:

Yes

Documents Needed to Apply:

Resume and Cover Letter

Special Instructions to Applicant:

Application: The online application should be completed in its entirety. Blank or missed information may be considered an incomplete submission.

Letter of Interest: Should clearly indicate how your skills and professional employment experience meet the Minimum and the Preferred qualifications (if applicable).

The University of Arizona has currently adopted a working environment and interview process in accordance with guidelines recommended by the CDC.

Diversity Statement:

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution and a Native American/Alaska Native-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Company

As Arizona’s First University, founded in 1885, the University of Arizona now serves nearly 46,000 students, from undergraduates to doctoral candidates. A public land grant university, we work together to expand human potential, explore new horizons, and enrich life for all.

We constantly strive to be a best-in-class place to learn, research, and work. We educate innovative, adaptive learners and problem solvers who are prepared to lead meaningful lives and improve society in the Fourth Industrial Revolution Economy. Our Strategic Plan details how we intend to drive social, cultural, and economic impact, in Arizona and across the world.

As a Research I university and member of the Association of American Universities, the University of Arizona hosts two medical schools as well as the only veterinary college in Arizona. More than 16,500 faculty, staff, and graduate students produce over $687 million in research annually, ranking us among the top 20 public research universities in the nation.

Transdisciplinary research excellence – the true seamless integration across disciplinary university-community boundaries – is an undergirding philosophy deeply rooted in our history. Notably, our BIO5 Institute brings together scientists from agriculture, medicine, pharmacy, basic science, and engineering to treat disease, feed humanity, and preserve livable environments.

We strive for excellence in all our 200-plus undergraduate majors and 150 graduate programs. Our faculty are renowned for ground-breaking research in astronomy and planetary sciences; climate, environment, and solar energy; cancer and biotechnology; optical sciences; electrical and computer engineering; and management information systems. Research us yourself on our interactive FactBook.

As Arizona public employees, we enjoy comprehensive benefits. Among these are a choice of retirement plans, high-quality medical insurance subsidized at 85% of cost; and dental, vision, short- and long-term disability, and life insurance plans. An unusually generous qualified tuition reduction program is one of the benefits our employees, their spouses or domestic partners, and children value most.

Who We Are

Our core values proclaim who our Wildcat community is and what we stand for:

Integrity: Be honest, respectful, and just.

Compassion: Choose to care.

Exploration: Be insatiably curious.

Adaptation: Stay open-minded and eager for what’s next.

Inclusion: Harness the power of diversity.

Determination: Bear down! (Yes, there’s a story here.)

Where We Are

Our Main and Health Sciences campuses are located near downtown Tucson. In addition, we operate a College of Applied Science & Technology in southeastern Arizona, a Biomedical Campus in Phoenix, a Veterinary College north of Tucson, and extension offices in every Arizona county. Despite a metro population of 1 million people, Tucson retains the feel of a small town where everyone knows one another. Ringed by mountains, blessed with abundant sunshine, and recognized as a bicycle-friendly city, Tucson is ideal for outdoor exploration. The second largest city in Arizona also offers cultural, artistic, and social amenities to feed your insatiable curiosity. Emblematic of the desert Southwest, the Sonoran Desert is a region steeped in Native American and Latina/o culture.

Diversity Profile

Our Commitment to Inclusive Excellence

The University of Arizona sits on the homeland of the Tohono O’odham, the Desert People. In 1775, the Spanish Presidio San Agustín de Tucsón displaced the Native people from the floodplain of the Santa Cruz River. With Mexican Independence in 1821, Tucson became part of the Mexican state of Sonora, and might still be so but for the 1853 Gadsden Purchase.

The University of Arizona takes advantage of our unique location and history through initiatives from cross-border collaborative research in arid lands and water management to workshops for women entrepreneurs in Sonora.

The Native Peoples Technical Assistance Office serves as a liaison between Native nations and the research arm of the university, focused on building capacity and research support for tribal community development.

The university of Arizona is proud to be a federally designated Hispanic Serving Institution and one of 9 US institutions to receive the inaugural Seal of Excelencia for demonstrating positive Latina/o student outcomes. We rank No. 1 for the number of doctoral degrees awarded to Native American students, and No. 9 for the number awarded to Latina/o students.

Student success, particularly educational equity for historically underserved groups, is an institutional priority. We have more than 10,000 First Cats (first-generation college students). The Strategic Alternative Learning Techniques (SALT) Center is nationally recognized for its innovative and successful academic support programs for students with learning and attention challenges.

The University of Arizona has many student cultural clubs and organizations. View the list on the Equity, Inclusion, and Title IX website.

These are some of our cutting-edge centers and programs:

Arizona Hispanic Center of Excellence (AZ-HCOE) works to increase the number of Latina/o physicians, enhance health research serving Latinas/os, and improve the cultural competency of health care services in Latina/o communities.

Binational Migration Institute (BMI) is an association of US and Mexican scholars researching the consequences of immigration enforcement policies on Latina/o communities.

Institute for LGBT Studies develops curriculum, promotes research, and presents public programming addressing the histories, politics, and cultures of lesbian, gay, bisexual and transgender people.

Institute for the Study of Religion and Culture (ISRC) serves as a research and outreach center focused on the role of religion in international politics.

Native American Research and Training Center (NARTC) conducts health-related research and training projects to help improve quality of life for Native Americans.

Native Nations Institute (NNI) conducts policy analysis and research dedicated to building capable Native nations.

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Location
United States
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