Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Duke Nursing Highlights:
- Duke University Health System is designated as a Magnet® organization
- Nurses from each hospital are consistently recognizedeach year as North Carolina’s Great 100 Nurses.
- Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 + registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance!
Nurse Manager, Operations – 5200 Pediatric Transplant/Cellular Therapy/Oncology - Duke University Hospital
The 5200 unit at Duke University Hospital is comprised of 16 beds and serves a blended patient population of pediatric transplant, cell therapy (PTCT-formerly PBMT) and general pediatric oncology, with an emphasis on high risk transplant and oncology. Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time. The 5200 Pediatric Bone Marrow Transplant/Oncology Unit cares for oncology and sickle cell patients, as well as patients with metabolic and genetic disorders. Nurses in this unit work as a part of a multidisciplinary team and participate in rounds on their patients. Nursing care is patient and family centered with primary nursing teams delivering care alongside members of various other disciplines. Nurse: Patient ratio ranges from 1:3/1:2/1:1 and the unit is staffed with a free standing charge nurse, HUC and NCA. The Nurse Manager partners with the Clinical Lead to support the operations of the unit.
5200 is excited to be moving to the new bed tower (Duke Central Tower) in December 2021, along with the other pediatric units. The nurse manager will play a critical role in planning, preparation and implementation of the transition for this team from 5200 Duke North to our new 17 bed unit: 4A DCT. Other priorities include sustainment of the tenets of the Duke Quality System and patient experience improvement. There is opportunity for clinical service line collaboration with outpatient oversight potential, specifically clinic and outpatient infusion.
As part of our health system’s continued focus on developing leaders throughout our organization, nursing leaders are required to obtain one of these credentials offered through professional nursing organizations:
Nurse Executive Advanced, Board Certified (NE-BC or NEA-BC)Certified Nurse Managers and Leaders (CNML)Certified Executive Nursing Practice (CENP)
External Hires: New Hires must obtain certification within first 90 days of employment and continued employment in this position is contingent upon successful completion of professional certification.
Internal Transfers: New leaders who transfer within Duke University Health System will be required to complete within three months of becoming eligible.
Work Hours & Shifts:Full Time (Monday – Friday), with some late shifts, including weekends to support the needs to the unit. Weekend call rotation with intermediate unit managers (5100, 5200, 5300) and shared with pediatric ICU/SD managers.
Manage and supervise functions of assigned patient care area on a 24 hour basis; ensure effective delivery of clinical patient care and compliance with administrative and clinical policies and procedures.
Participate in the development of the clinical areas' strategic and operational plansActively support and promote a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative). Openly support and consistently communicate mission of the unit/department and the organization. Serve as the collective voice for unit(s) staff to communicate with administration. Serve as the staff and patient advocate to ensure optimal patient care.Interface with patients and families to ensure that care is consistent with their expectations. Ensure active use of the nursing process for patients from pre-admission/admission to discharge and beyond (based on the clinical setting). Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process. Serve as a change agent to facilitate communication and transition that supports the mission of the organization.Ensure a unit-based work force that is diverse and cognizant of the value diversity brings to the workplace.Assure coordination/participation of unit based staff on department and organization wide councils/committees. Manage, supervise and coordinate delivery of patient care for assigned patient care area on a 24 hour basis. Ensure compliance with clinical patient care standards and established policies and procedures.Maintain clinical competencies for assigned clinical area and provides bedside care as needed. Assess/coach and evaluate staff level of practice. Develop programs that foster continued clinical development from novice to expert to positively impact on patient care and career satisfaction of staff.Maintain required unit records, reports and statistics for administrative purposes, ensures compliance with established hospital policies, procedures, objectives, quality control (POCT); PI, safety, environmental and infection control. Communicate requirements to staff, and hold staff accountable to established requirements. Coordinate the development, implementation and evaluation of policies and procedures designed to improve operational efficiency. Coordinate QC/PI activities with appropriate staff.Oversee various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities.Plan, schedule and organize work for group ensuring proper distribution and delegation of assignments and efficient utilization of personnel, space and facilities; overall accountability for the requisition, care and maintenance of unit inventory, equipment and supplies.Coordinate the activities of nursing staff with other hospital personnel; accountable for the effective and efficient operation of the unit and staff including ensuring that orders, treatments, plans of care, clinical pathways are being carried out in a manner supportive of patient care and recovery. Ensure documentation of patient care is complete and accurate in accordance with hospital and unit policies and procedures.Collaborate with the Director of Clinical Operations to determine fiscal requirements of assigned unit(s), and prepare budgetary recommendations. Monitor the level of resources utilized in service delivery and determines the appropriateness of resource consumption in the service. Develop action plans in conjunction with the Director of Clinical Operations to ensure budget and resource efficiency, and satisfaction with patient care delivery.Perform other related duties incidental to the work described herein.
Knowledge, Skills, Education, and Experience Required:
3 years of inpatient nursing experience required.Bachelor's degree required.MSN preferred.
Pediatrics/Oncology experience preferred.
Licensure, Certification or Registration Required:
Current registration with North Carolina State Board of Nursing as a registered professional nurse OR current compact RN licensure to practice in the state of North Carolina required.BLS (or higher) certification required.Professional specialty certification required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.