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Duke University
Closing date
Jul 10, 2021

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Administrative Jobs
Academic Affairs, International Programs, Librarians & Library Services, Technology, Multimedia & Audiovisual
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Job Details

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Position Summary

The Lilly Library Media and Reserves Coordinator provides curriculum support to the Duke University academic community by overseeing the creation and maintenance of the Lilly Library Course Reserve collection. S/he manages the workflow of new media acquisitions and maintains physical media collections; supervises reserves/media student assistant(s); works on the Lilly Library public services desk, including some weekend, evening and holiday hours.


Coordinating Reserves – 55%

    Receive, gather and process faculty requests for Lilly Course Reserves in all formats including Textbooks, streaming videos, and classroom showings reservationsServe as primary liaison across campus to faculty and instructors for Lilly Course Reserves activities and questions regarding Reserves policiesDigitize films for streaming video reserves using PC and Mac-based software and tools; troubleshoot the digitization processLicense films for course reserves when available; work with Librarian for Film, Video & Digital Media to identify in which platform(s) a given title can be licensedCoordinate scheduling of materials used in courses by maintaining multiple spreadsheets for book reserves, streaming video reserves, and classroom showing reservationsPlace rush orders for reserve-requested books not owned by or currently available in the Libraries Create, manage, and interpret Lilly Reserve usage data for use in guiding Libraries’ policies and proceduresOversee media loans to other institutions Work with other units on campus, especially OIT, to ensure that streaming video reserves are accessible and play with optimal quality in Durham and abroadWork with the Lilly Access and Delivery Services Manager to provide Reserves-related training for Lilly public services desk staff and student assistantsReview online content, for clarity and accuracy, on Libraries webpages related to Course Reserves

Media Acquisitions and Maintenance – 20%

    Coordinate the processing of new media acquisitions including tracking of Rush orders Oversee the integrity of the media collection and activities related to the repair, cleaning preservation, and storage of materials; identify materials that require replacement Keep up-to-date with current developments in media technology, and collaborate with the Film, Video and Digital Media Librarian on selection and purchase of new audio-visual equipment and suppliesCollaborate with the Librarian for Film, Video & Digital Media for outreach and promotion of the film/video collection

Library Service Desk – 15%

    Provide circulation services and other public service desk services for Lilly Library users

Other – 10%

    Work with East Campus Libraries staff on committees and special projectsContribute to library-wide initiatives and participate in departmental and/or library-wide activities and meetingsPerform other duties as assigned

Supervisory Responsibilities

• Train and supervise student assistant(s)


It is the expectation that all Duke University Libraries staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, creative problem solving, continuous learning, and a commitment to creating a culture of inclusion that values and respects diversity of perspective, background, and experience.


Required: BA/BS or equivalent combination of relevant education and experience



  • Two years of library experience to obtain a specialized knowledge of library systems and procedures
  • Excellent interpersonal, oral and written communication skills
  • Ability to work on your own and as a member of a team
  • High proficiency using computer-based technology and ability to adapt to new technologies
  • Ability to effectively organize and prioritize daily work
  • Demonstrated commitment to providing outstanding customer service


  • Prior experience working in an academic research library
    Prior supervisory experience or an equivalent combination of relevant education and/or experienceKnowledge of and/or interest in film studies and familiarity with issues involved in the field of film/video/multimediaExperience using audio-visual equipment and multiple video formats including region-free DVD players and VCRs, playback/record/edit functions, 16mm film projectionComputer fluency in both the Windows and Mac environmentsFamiliarity with digitization software such as Handbrake, Mac the Ripper, and/or similar tools

Working Conditions

  • Routinely moves library materials weighing up to 30 pounds
    Frequently unpacks, shelves and shifts large quantities of library materials as well as audio/visual equipment around the building
  • Frequently works an environment in which exposure to materials containing dust and mold is possible
  • Remains in a stationary position 50% of the time
  • Frequently moves about inside the library building to access shelving, office equipment, etc.
  • Frequently positions self to access shelving, office equipment, etc.
  • Routinely uses standard office equipment such as computers, phones, photocopiers, scanners as well as specialized equipment such as microfilm reader/printers and e-print stations
  • Frequently communicates with faculty/instructors who have inquiries about their requests. Must be able to exchange accurate information in person, over the phone, and via email in these situations
  • Occasional weekend, evening and holiday shifts required

These statements are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position. This description is subject to change at any time.

Salary and Benefits

$18.96 per hour (minimum). Comprehensive benefits package upon eligibility includes vacation, 13 holidays, sick leave, health, dental, disability, life insurance, educational assistance, and tuition grants. This position is not eligible for relocation assistance.


Since its founding in 1924, Duke University has grown into one of the most prestigious private universities in the world and its medical center ranks annually among the top in the nation. The Duke University Libraries are the shared center of the university's intellectual life, connecting people and ideas. The Libraries consist of the Perkins Library, Bostock Library, Rubenstein Rare Book and Manuscript Library, Lilly Library, and Music Library, and the library at the Duke Marine Laboratory in Beaufort. Duke's library holdings of 6.2 million volumes are among the largest of private universities in the United States.

Duke is a diverse community committed to the principles of excellence, fairness, and respect for all people. We recognize that the workplace only truly flourishes with an active presence of different backgrounds and unique abilities. We value the unseen perspective, the unheard voice, and the unnoticed ideas. We hope to give a platform of growth and connection, where employees can be free to produce new ways of thinking to promote inclusion and respect for all. Duke University Libraries encourages an environment where shared goals are reached by exceptional individuals.

Duke's hometown is Durham, North Carolina, a city with vibrant research, medical and arts communities, and numerous shops, restaurants and theaters. Durham is located in the Research Triangle, a growing metropolitan area of more than one million people that provides a wide range of cultural, recreational and educational opportunities. The Triangle is conveniently located just a few hours from the mountains and the coast, offers a moderate climate, and has been ranked among the best places to live and to do business.

Duke offers a comprehensive benefit packages which includes both traditional benefits such as health insurance, leave time and retirement, as well as wide ranging work/life and cultural benefits. Details can be found at:


Review of applications will begin immediately and will continue until the position is filled. An electronic resume, cover letter, and list of references should be submitted at: Search for requisition ID # 126766. Review of applications will begin immediately and will continue until the position is filled.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status. The Duke University Libraries have a strong commitment to Affirmative Action and is actively seeking to increase the racial and ethnic diversity of our staff.

Minimum Qualifications


Required: Bachelors degree or equivalent combination of relevant education and experience.


Required: Requires two years of library experience to obtain a specialized knowledge of library systems and procedures; excellent interpersonal, oral and written communication skills; able to work independently and as a member of a team; high proficiency using computer based technology and ability to adapt to new technologies; ability to effectively organize and prioritize daily work; demonstrated commitment to providing outstanding customer services. Preferred: Prior experience working in an academic research library, prior supervisory experienceOR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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