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Student Services Program Coordinator

University of Connecticut
Storrs Campus

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Job Details

Search #: 495357
Work type: Full-time
Location: Storrs Campus
Categories: Student Programs and Services


Under the direction of the Director and/or Associate Director, the Vergnano Institute for Inclusion in the School of Engineering seeks applicants for a Student Services Program Coordinator to develop, plan, implement, and assess student support programs geared towards undergraduate students, and outreach programs and activities geared to K-12 student population. This position will also train and supervise 10 – 25 student employees for each program, as well as train and coordinate up to 200 volunteers for each outreach event. Many decisions will be made independently, or in collaboration with the Director and/or Associate Director. In addition to leadership and coordination, this position also requires the creation and maintenance of participant records, program expenditures and budgets, and marketing.


  • Interview, hire, and supervise BRIDGE Tutors for the summer program and academic year
  • Train BRIDGE tutors on a variety of skills including culturally relevant mentoring, tutoring individually vs small groups, effective interpersonal communication, etc.
  • Interview, hire, and supervise BRIDGE course instructors
  • Compile program information and student data, and create reports for dissemination and/or presentation on the website, at information sessions, etc.
  • Coordinate recruitment of incoming first-year underrepresented students in the BRIDGE program
  • Responds to inquiries from program participants, students, parents & families, faculty, and others and explains program policies, procedures, and requirements, making referrals as appropriate.
  • Develop, coordinate, implement and schedule BRIDGE program courses, tours, and activities; as well as collaborating with ResLife, Conference Services, Student Health and Wellness, Orientation Services, Engineering Advising, Dining Services, OneCard, and other campus partners for logistics related to room & board and living on campus
  • Develop and sustain partnerships with internal or external programs that support underrepresented students, such as partnerships with Neurodiversity in Engineering, Health Care Opportunity Program (HCOP) at UConn Health, and the Department of Physics
  • Develop and present content for the BRIDGE 1 credit course in the fall
  • Conduct one on one meetings with BRIDGE program participants and staff to evaluate performance, assist or advise based on individual needs, and map out individual success plans
  • Develop connections with BRIDGE Alumni and Industries for Industry Tours, panels, and mentoring
  • Assess the needs of the marginalized undergraduate student population and develop and execute events or seminars that meet the needs of the community
  • Collaborate with and assist in planning and coordination of BRIDGE+ Program
  • Assist in advising and mentoring student organizations including: Engineering Ambassadors, Engineers Without Borders, National Society of Black Engineers, Society of Women Engineers, Society of Hispanic Professional Engineers, and Society of Asian Scientists and Engineers
  • Assist in developing content or presenting the leadership course ENGR 3025 – Engineering for Impact
  • Coordinate, and train student employees to execute K-12 conferences Multiply Your Options, Engineer Your Future, Sisters in STEM
  • Co-supervise student workers (10-20) in the Pre-Engineering Saturday program, and assess curriculum developed and hands-on activities
  • Co-supervise student office workers (5-10) in the Institute working on various administrative support, marketing, or communicative tasks.
  • Mitigate conflicts among or between staff and students


  1. Bachelor’s degree in related field (Engineering, STEM)
  2. Four to five years of related experience with STEM education and/or programming or support with or for underrepresented minorities
  3. Communicate effectively through both oral and written means
  4. Demonstrated ability to respect diversity and work collaboratively with individuals of diverse cultural, social, and educational backgrounds
  5. Demonstrated experience in creating programming to promote equity and/or inclusion
  6. Ability to develop and oversee program operations using best practices in event planning for large groups (>100 people) and small groups
  7. Ability to work independently to compile program information, analyze the information to draw conclusions and understandings, and present effectively to senior management

  1. Experience with developing and planning K-12 and undergraduate educational and outreach programs
  2. Experience recruiting students to participate in educational and outreach programs.
  3. Experience in developing and delivering course content to undergraduate students
  4. Experience in engineering or manufacturing industry

This is a full-time, 12-month, permanent position. The University offers a competitive salary, outstanding benefits including employee and dependent tuition waiver at UConn, and a highly desirable work environment. Salary will be commensurate with the successful candidate's background and experience.


Please apply online at, Staff Positions, Search #495357 to upload a resume, cover letter, one page statement (single-spaced) with demonstrated experience and commitment in Diversity, Equity, and Inclusion, one letter of reference submitted by the applicant, and contact information for a minimum of two (2) additional professional references. Incomplete applications will not be considered.

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on June 29, 2021.

All employees are subject to adherence to the State Code of Ethics which may be found at

The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.

Advertised: Jun 15 2021 Eastern Daylight Time
Applications close: Jun 29 2021 Eastern Daylight Time


Working at UCONN

The University of Connecticut is a national leader among public research universities, with more than 30,000 students seeking answers to critical questions in classrooms, labs, and the community. A culture of innovation drives this pursuit of knowledge throughout the University’s network of campuses. Connecticut’s commitment to higher education helps UConn attract students who thrive in the most competitive environments, as well as globally renowned faculty members. Our school pride is fueled by a history of success that has made us a standout in Division I athletics. UConn fosters a diverse and vibrant culture that meets the needs and seizes the opportunities of a dynamic global society.

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