Assistant Director, Office Neighborhood Life - Georgetown University Main Campus

Georgetown University
Washington D.C.
Closing date
Jun 16, 2033

View more

Administrative Jobs
Institutional & Business Affairs, Community & Government Relations, Student Affairs, Residence Life

Job Details

Assistant Director, Office Neighborhood Life - Georgetown University Main Campus

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Georgetown University's Office of Community Engagement helps to fulfill Georgetown's commitment to the common good in the District of Columbia and the metropolitan region. The office supports the university's growth and economic development efforts, including master planning; facilitates and develops relationships with community organizations, local governments, and civic organizations; supports community-based research and scholarship; and strengthens the university's partnership with our neighbors.

The Assistant Director develops and implements a comprehensive program designed to educate and support undergraduate and graduate students living off campus in multiple neighborhoods immediately adjacent to Georgetown University's main campus as outlined in the University's Campus Plan. The Assistant Director, reporting to the Director of Neighborhood Life, provides programmatic efforts, orientations for students on and off campus as it relates to living in the surrounding neighborhoods, participates in an 24/7 on-call duty rotation, implements the University trash monitoring program, and operationalizes the Student Neighborhood Assistance Program (SNAP). Additional responsibilities include, but are not limited to:

  • Maintain and oversee the trash monitoring program, which includes daily monitoring and documenting of trash violations in the neighborhood, meeting regularly with Facilities to ensure the SOP is being executed fully and ensuring Student Conduct is meeting quickly and regularly with students.
  • Develops, implements and communicates policies regarding violations of the District's waste disposal regulations.
  • Develops with Facilities, Residential Living, Sustainability Office and DC's Department of Public Works a comprehensive bulk trash program to meet the additional demands of student move in and move out.
  • Responds to calls to the University Helpline, a 24/7 monitored phone line to report inappropriate student behavior in the neighborhoods.
  • Tracks student and non-student trash violations through Maxient, DC's 311 system and Google forms and prepares semesterly reports.
  • Tracks local off-campus addresses of all students living off campus.
  • Works to ensure that all students are renting homes that are safe and meeting the minimum health and safety standards required by the District of Columbia.
  • Collaborates with DC's Department of Consumer and Regulatory Affairs (DCRA) to create and maintain a system where listings on the off-campus housing listings website are compliant with DC housing and licensing regulations.
  • Builds collaborative relationships with various city agencies such as the Office of the Tenant Advocate (OTA), Department of Consumer and Regulatory Affairs (DCRA), Department of Public Works (DPW), Alcohol and Beverage Regulatory Authority (ABRA), Department of Health (DOH) and the District Department of Transportation (DDOT).

  • Interacts with students, parents, members of the Georgetown University community, and residents of the adjacent neighborhoods
  • Advise students and inform neighbors on city laws and university regulations related to trash, noise, leases, and deposits, mediating students' interpersonal conflicts and landlord/tenant disputes.
  • Creates and implements bi-annual orientation sessions for students living off-campus as to the regulations, policies and impacts of students in the neighborhood.
  • Advise students regarding landlord/tenant issues, and provide appropriate information and referrals.
  • Communicate essential information to students living off campus, including program information and security alert notices.
  • Serve as principal liaison between students living off campus and University regarding non-academic issues.
  • Advises the Georgetown Student Tenant Association (GSTA) student organization and meets regularly with the Student Advocacy Office (SAO).
  • Participates as a team member within SNAP at least once a month during the academic year.
  • Serves as the primary web content creator and editor for the office website.

  • Helps to develop enhanced programming with on-campus groups to bring students back behind the gates for fun and socializing.
  • Develops programs and initiatives to build goodwill and neighborly ties between off-campus students and neighborhood residents.
  • Coordinates and develops annual meetings with other DC University Community Relations offices and various city agencies.
  • Coordinates the annual Housing Fair.

  • Acts as a resource for daily operations in the office.
  • As the Assistant Director, must be familiar with all aspects of the Director's job and be ready to assume that role in their absence.
  • Assists the Director with management of SNAP including, but not limited to, creating monthly schedules, assist with payroll, planning and implementing semesterly training and planning team activities.
  • Supervises up to two student workers.
  • Reviews and provides input to the departmental budget.


The Assistant Director is a full-time professional staff member within the Office Neighborhood Life. The Assistant Director must demonstrate a thorough understanding of and commitment to building town gown relationships as well as the education and character development of college students. The Assistant Director must be able to attend occasional meetings in the evenings and weekends and to walk the neighborhood at times. In addition, the Assistant Director sometimes must be available for physical labor, including the annual move in/move out drives and the occasional neighborhood cleanup.
  • Master's degree in higher education or student affairs administration, counseling, or related field required.
  • 2-4 years of post-graduate experience in higher education student advising and/or student programming required; off-campus student advising/programming preferred.
  • Experience with town-gown relations or government related experience a plus.
  • Mediation experience to monitor, adjust, and reset (when appropriate) expectations of neighbors and students.
  • Clear communication with students and neighbors regarding expectations and University obligations, and to define, explain, and defend those expectations and obligations.
  • Knowledge of higher education practices, student needs, and community partnerships preferred.
  • Demonstrated ability to exercise sound judgment.
  • Excellent oral and written communication skills.
  • Ability to take initiative and to work in a supportive and collaborative way with students, colleagues, community members and city officials.
  • Ability to work efficiently, attend to details, and follow through with assigned projects or tasks.
  • Ability to build strong relationships with colleagues, students, community members and city officials.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS ( using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at or view the online interactive benefits guide for more information.

To apply, visit

Copyright ©2017 Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency


Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert