Req ID: req9513 Position Title: Director of Healthcare Finance & Chief Revenue Cycle Officer Position Type: Staff Full-Time Position Number: GS9570 OSU Campus: Center for Health Sciences - Tulsa Department: Clinical Financial Services Location Address:
1111 W 17th St
Tulsa, Oklahoma, 74107
United States Hiring Supervisor: Hiring Range:
(Contingent upon available funding): 0.00 - 0.00, Commensurate Work Schedule: Typically, 8 hours a day, 5 days a week; occasional evenings, weekends, and overtime as needed Faculty Appt Period: Job Summary:
The Director of Healthcare Finance and Chief Revenue Cycle Management Officer oversees multiple activities that manage and improve hospital and clinic revenue cycle operations that favorably impact accounts receivable, cash acceleration and net revenue, including all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue. This includes the entire life of a patient account from creation to payment. The Management of these areas includes Patient Accounting, Billing, Collections, Registration, Charge master and Coding. This position is accountable for the success of the front-end revenue cycle processes and controls relating to scheduling, registration, charge capture, upfront collections, bill holds, root cause analysis/correction of front-end billing errors/claim rejections/denials and overseeing revenue cycle projects and their associated ROI.
Typical office environment.
Ability to lift and carry 8-10 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see and perform repetitive motions with or without reasonable accommodations.
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In addition, OSU Medicine’s CustomerService Philosophy is:
“We enrich lives by providing compassionate care and amazing service to everylife we touch.” We achieve our service standards with employee behaviorscentered on safety, courtesy, presentation, and efficiency.Safety
-Be aware of environment
-Be intentional in your actions
-Mitigate potential hazardsCourtesy
-Welcome and actively engage in a friendly and respectful manner
-Be responsive, polite, and helpful
-Demonstrate care and concern
-Show appreciation and say “Thank You” Presentation
-Have a clean and neat appearance
-Maintain a clean and organized work area
-Remember what you represent at all timesEfficiency
-Respond to needs in a timely manner
-Organize and prioritize your work
-Be available and respect others’ time Education & Experience
- Bachelor’s in Business or Healthcare related field. Master’s preferred.
- Ten (10) years progressive management of healthcare financial processes or operations
- Oklahoma Driver License
- Strong communication, analysis, and negotiation skills
- Computer skills including MS Word, Excel, and PowerPoint
Skills, Proficiencies, Knowledge:
Successful candidate must possess in-depth knowledge of healthcare finance issues, current regulatory, market and customer trends that are driving revenue cycle innovation to include, but not limited to Upstream Revenue Cycle functions (scheduling; insurance authorization; pre-registration; financial counseling) Midstream Revenue Cycle functions (Case management; health information management; clinical coding; clinical documentation improvement; charge capture and revenue integrity; charge description master) and Downstream Revenue Cycle functions (billing and claim submission; self-pay and third-party follow-up; denials and underpayments management; outsourcing vendor management; bundled claims management)
Demonstrated ability to work in a team environment that requires rapid cycle turnaround, innovative thinking, and high-quality deliverables. Work closely and collaboratively with clinic administrators, clinical department chairs, and OSU Medicine Administration to develop and continuously enhance financial KPIs and financial performance. Other duties as assigned by CEO of OSU Medicine.
- Master’s Degree Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit http://eeo.okstate.edu.
Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.