Police Communications Manager Location:
Tallahassee, FL Regular/Temporary:
Regular Full/Part Time:
Full-Time Job ID:
This position is employed in Tanner Hall at the Florida State University Police Department on a full time basis.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.
Responsibilities The Police Communications Manager is responsible for supervisory, planning, and operation of the FSU PD communication center. Will serve as the supervisor of the FCIC Agency Coordinator and assist with ensuring departmental compliance with Florida Crime Information Center (FCIC), National Crime Information Center (NCIC), and National Law Enforcement Telecommunications System (NLETS) policies and all persons who operate an FCIC and FCC terminals are certified in accordance with FCIC and FCC policy. Will act as the Communication Section Training Liaison and will oversee all aspects of the Communication Training and Certification Program and test coordination through the Florida Department of Health. Coordinates and meets with University partners with regards to all systems in the Dispatch Center, i.e. fire alarms, intrusion alarms, camera systems etc. to ensure they are functioning properly and/or to coordinate their repairs, upgrades etc. Responsible for managing the scheduling, supervision and evaluations of police communication operators and the staffing of the Communications Center. The Police Communications Manager will also function, at times, as a Police Dispatcher if needed. Maintains radio communication with all police officers, sworn administrative personnel and investigators. Coordinates the response of emergency services to emergency situations. Monitors fire and security alarms, access control systems, and Closed-circuit Camera systems including license plate readers. Qualifications
High school diploma or equivalency and five years of experience related to the duties of this position.
(Note: a combination of post high school education and experience equal to five years related to the duties of this position.)
Ability to demonstrate effective customer service skill, as well as to communicate effectively verbally and in writing.
At least three years of dispatch experience.
Experience as a dispatch manager or supervisor.
Ability to deal with crisis and manage sensitive information. Ability to differentiate emergency from non-emergency situations
Ability to demonstrate critical thinking based upon in-depth data, substantiating information, considering and respecting others' input, personal values, and ethics.
Ability to establish and maintain effective working relationships.
Ability to perform accurately in a detail-oriented environment.
Ability to utilize problem-solving skills. Ability to utilize technical skills.
Knowledge of applicable computer applications and basic computer functions. Knowledge of office practices, procedures, and etiquette.
Knowledge of emergency communications and hazard response practices, procedures, and protocols.
Valid State of Florida 911 Public Safety Telecommunication Certificate.
Experience in law enforcement environments, specifically office settings.
Please contact Captain Jason Trumbower at 850-644-1379.
Anticipated Salary Range
Salary range is mid-40.000's to low-50.000’s, commensurate with education and experience.
This is an USPS (University Support Personnel System) position.
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Criminal Background Check
This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Certain service members and veterans, and the spouses and family members of the service members and veterans, will receive preference and priority in employment and are encouraged to apply for the positions being filled. For information on who may be eligible for Veterans' Preference, click here or call FSU Human Resources at (850) 644-6034.
IMPORTANT: In order to claim Veterans' Preference, applicants must upload a DD-214 (and other documentation, as applicable) with their online application prior to the closing date of the job opening.
Tobacco Free Campus
Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.