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Director, Business Engagement

Dallas College
District Office
Closing date
Jun 25, 2021

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Administrative Jobs
Institutional & Business Affairs, Business & Financial Management
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Job Details

Job no: 501518
Work type: Full-time
Location: District Office
Work Schedule: Monday-Friday (8:00-5:00)

Working Title
Director, Business Engagement

Job Title Code

Salary Level

Salary Range (Full-Time)
$83,000 yr - $132,800 yr (dependent on experience and other considerations)

Business Travel
$150 Monthly


Position Type

Position Summary
Dallas College is seeking an experienced, highly collaborative leader with a proven track record of relationship management in workforce, higher education, and/ or economic development. The Director, Business Engagement will report to the Sr. Director, CRM and Relationship Management and will be expected to:

1. Utilize and enhance a college-wide relationship management system to build relationships with employers and promote the partnership opportunities with Academics, Student Success, Workforce, Advancement, and Operations functions

2. Execute a data-driven business engagement strategy that results in the creation of mutually beneficial economic opportunities between businesses, and students, Dallas College, and/or the local community.

Required Knowledge, Skills & Abilities
· Knowledge of the purpose of community colleges and the vision of Dallas College

· Experience leading or managing major change initiatives including knowledge and skill in process improvement, project planning, conflict resolution, team building, customer service, and data-based decision-making concepts

· Ability to identify and address opportunities and challenges that arise as a result of Dallas College’s current transition

· Experience working with CRM systems such as Salesforce and analytics to help guide decisions for business engagement

· Experience with economic development planning and initiatives focused on matching employers with skilled workers

· Knowledge of college programs and offerings

· Knowledge of the Dallas economy, including employer and workforce needs and challenges

· Ability to analyze multi-layered problems and propose solutions

· Knowledge of best practices/trends in employer outreach

· Demonstrated knowledge of principles of equity and inclusion and a demonstrated commitment to the promotion of diversity

· Knowledge of compliance with pertinent state and federal laws and regulations

· Knowledge of current research and policy recommendations as well as state and national initiatives related to improving economic mobility and opportunity for underserved populations

· Experience in strategic planning, assessment of program(s) effectiveness, and development of strategy to improve business engagement

· Employ data-informed decision making

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Knowledge and Experience
· Bachelor’s degree or equivalent required. Equivalency is 1) Associates degree, plus 7 years of experience, or 2) 10 years of work experience). Official transcripts required.

· Three (3) years of experience working with CRM systems to guide employer outreach initiatives and decisions.

· Current and valid Texas driver’s license required.

· Demonstrated successful experience developing strategic partnerships to support economic growth through business engagement, data analysis and application.

· Demonstrated understanding and commitment to working across the community to create economic opportunities and living-wage jobs for underserved/marginalized populations.

Essential Duties and Responsibilities
· Implement a comprehensive business engagement strategy for Dallas College.

· Develop and expand partnerships with businesses, industry associations and Chambers of Commerce to discover areas for additional engagement by other verticals at Dallas College.

· Utilize Salesforce and maintain data integrity of the CRM and discover opportunities for additional business engagement.

· Utilizes excellent interpersonal, oral, and written communication skills when interacting with diverse internal/external stakeholders and constituents within the Dallas College community network.

· Knowledge and experience in providing effective and professional customer service.

· Completes required Dallas College Professional Development training hours per academic year.

· Performs other duties as assigned.

Reports to: Sr. Director CRM & Relationship Management

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

Dallas College is part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression. Dallas College complies with the Americans with Disabilities and Veterans Act.

Advertised: 11 Jun 2021 Central Daylight Time
Applications close: 25 Jun 2021 11:55 PM Central Daylight Time


Since 1965 the seven colleges of DCCCD — Brookhaven, Cedar Valley, Eastfield, El Centro, Mountain View, North Lake and Richland — have served more than 3 million people. That's a lot of students! The colleges of DCCCD equip students for successful living and responsible citizenship in a rapidly changing local, national and world community by providing: — the first two years of a bachelor's degree — more than 100 high-demand career programs — enrichment and certification classes for a lifetime of learning — professors who are dedicated to your success, not a research grant — unparalleled quality at a tuition you can afford Check out jobs over on our careers page at

Industry                                                        Higher Education
Company size                                               5,001-10,000 employees
Headquarters                                                 Dallas, Texas
Type                                                              Educational Institution
Founded                                                        1965
Specialties                                                    Higher Education, Technical Certificates, and Vocational Degrees and Certificates


Locations                                                      The District Office (DO) houses the core districtwide administrative operations.
                                                                      We are situated just south of downtown Dallas, across the street from Dallas Police HQ and South Side on


District Office                                               1601 S Lamar St, Dallas, Texas 75215
District Service Center                                  4343 IH – 30 Mesquite, TX 75150
Eastfield College                                           3737 Motley Drive Mesquite, Texas 75150
El Centro College                                          801 Main St. Dallas, Texas 75202
Richland College                                           12800 Abrams Rd. Dallas, Texas
Brookhaven College                                      3939 Valley View Ln. Farmers Branch, Texas
Cedar Valley College                                    3030 N Dallas Ave. Lancaster, Texas 75134
Mountain View College                                4849 W Illinois Ave. Dallas, Texas
North Lake College                                       5001 N MacArthur Blvd Irving, Texas 75038

Find Us
1601 S. LAMAR ST
United States
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