This job has expired

University Library Technician - Journey

East Carolina University
Greenville, NC

View more

Administrative Jobs
Academic Affairs, Librarians & Library Services, Research Staff & Technicians
You need to sign in or create an account to save a job.

Job Details

Job Title:

University Library Technician - Journey

Position Number:


Vacancy Open to:

All Candidates



Department Homepage:

Advertising Department:



Health Sciences

Classification Title:

13100 Library Technician Univ

Competency Level:

2 - Journey

Working Title:

University Library Technician - Journey

Number of Vacancies:


Full Time Equivalent (FTE):


Full Time or Part Time:

Full Time

Recruitment Range:

$31,200 - $47,710

Anticipated Hiring Range:

$41,000 - $45,000

Salary Grade Equivalency:


Work Schedule:

M-F, rotating Saturdays

Work Hours:


Position Location (City):


Job Category:

Staff - Office/Clerical

Organizational Unit Overview:

Laupus Health Sciences Library provides information services and resources in direct support of ECU’s Division of Health Sciences Colleges and Schools, and all students, staff, and faculty therein. Laupus Library also provides expert consultations with professional librarians and staff for a variety of information, research support, and instructional support needs.

The Laupus Health Sciences Library Access Services department is responsible for overseeing the circulation of Laupus Library materials, operates a reserve collection for course support, maintains, manages, and circulates the library’s audiovisual collection including videos, audio cassettes, anatomical models, slides, charts, microfilm, etc.

Job Duties :

Service Desk: Provide excellent customer service while assisting patrons at the library Service Desk. Assistance may include but is not limited to checking library items in and out of circulation, basic clerical work, answering telephones, troubleshooting basic computer or software questions and/ or problems which may frequently involve helping patrons at the computer workstations in the Reference area, accepting payments for fines or fees for services, providing basic assistance for patrons in need of finding books, renewing library checked-out materials, accessing research databases and other online library resources. Provides general reference assistance and refers patrons to the appropriate liaison when necessary.
Billing Manager: Responsible for processing Circulation notices using the ILS. Responsible for tracking notices distributed to patrons as needed (overdue notices, fines, recalls, etc.), and managing unpaid invoices. Maintains accurate records for future audits. Documents daily cash receipts on the monthly ledger, balances daily cash register against Symphony reports, creates quarterly and fiscal year end accounts receivable reports, collaborates with Academic Library Services and various other ECU departments regarding billing practices for the Library. This includes documenting and enforcing billing procedures across all ECU Libraries, updating Laupus Library billing-related SOPs.

Minimum Education/Experience:

High school diploma or equivalency and two years of experience in library services, office support, or related field; or equivalent combination of training and experience.

License or Certification required by statute or regulation:


Preferred Experience, Skills, Training/Education:

Completion of a bachelor’s degree; proficiency with Microsoft Office; collections experience; experience assessing fees (especially interest and/or penalties) and processing payments in all formats; understanding of General Ledgers; understanding of accounts receivable; two years of library work experience; knowledge of library series and systems such as Symphony and ILLiad.

License or Certification required by the Department:


Special Instructions to Applicant:

  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Job Open Date:


Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. :


Open Until Filled:


Quick Link for Direct Access to Posting:

Alternate option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.


East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or [email protected].

Eligibility for Employment:

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Office of Human Resources Contact Information:

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected] Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.


ECU offers a challenging academic environment and an energetic campus life. We are committed to excellence through a talented and diverse faculty and staff. One of the perks of working at ECU is that you can take up to 9 credit hours of classes per year at no cost to you. There is also a textbook loan program in place available to permanent ECU staff and faculty, or their eligible dependent children or spouse. ECU also offers excellent benefits, including health care and retirement plans, and generous leave time.

Scholarship. Discovery. Service. Leadership.

Here, those values are more than just buzzwords. They indicate the wealth of opportunity that ECU students experience while engaging in the rigorous pursuit of knowledge. They define the many ways in which students innovate and forge new paths. They encompass the life lessons our students learn while serving others and improving communities. They emphasize the encouragement our students receive to stand up and lead the way into a brighter tomorrow.

To be a national model for student success, public service and regional transformation, East Carolina University:

  • Uses innovative learning strategies and delivery methods to maximize access;
  • Prepares students with the knowledge, skills and values to succeed in a global, multicultural society;
  • Develops tomorrow's leaders to serve and inspire positive change;
  • Discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond;
  • Transforms health care, promotes wellness, and reduces health disparities; and
  • Improves quality of life through cultural enrichment, academics, the arts, and athletics.

Find Us
United States
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert