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University Library Technician

Fayetteville State University
Fayetteville, NC
Closing date
Jul 1, 2021

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Administrative Jobs
Academic Affairs, Librarians & Library Services, Research Staff & Technicians
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Job Details

Position Title::

University Library Technician

Position Number::


Full-time or Part-time::

Full Time


Library Services

Posting Number::




Job Category::

Clerical and Secretarial

Hiring Range::

$31,200.00 - $34,553.00

Minimum salary::


Maximum salary::


Overall Position Competency::


Description of primary duties and responsibilities::

Primary Purpose of the Organizational Unit:

The mission of the Charles Waddell Chesnutt Library is to support the University in its educational, research and cultural endeavors through careful selection, acquisition, organization, and interpretation of information resources. In addition, the Chesnutt Library assumes its special role as a major cultural resource for the community and the region at large.

Description of Work Continued::

Primary Purpose of the Position:
Is to provide support for the Interlibrary Loan Department under the broad direction of the Head of Reference & Interlibrary Loan Librarian. The University Library Technician oversees the borrowing of library materials requested by faculty and students in compliance with the national Interlibrary Loan Code, established resource sharing agreements and policies with other libraries and institutions. In addition the position holder will provide support to the librarians in the department as they create instructional materials; maintain reference stacks daily by managing student workers in the reading shelves, shelving new materials and re-shelving used materials, shifting stacks as appropriate; and assisting with weeding and corresponding paperwork. Files newsletters, loose-leaf publications; and other miscellaneous Reference materials as needed. Maintains statistics.

Minimum Education and Experience Requirements::

Completion of high school and two years of experience in office support, preferably as a library technician in a library.

Knowledge skills and abilities::

Knowledge – Program/Technical – Demonstrates specialized knowledge of reference services including the WMS ILS (Integrated Library System) online catalog, Journal Finder, and interlibrary loan functions. In depth knowledge of the Library of Congress Classification system and the Superintendent of Documents System for the purpose of stacks maintenance. Demonstrates an ability to search the online catalog and electronic databases, to retrieve information regarding reference resources, article information in print and electronic formats. Demonstrates the ability to troubleshoot, the Microsoft office suite, Blackboard, and banner systems. Demonstrates a working knowledge of
circulation policies and procedures.
Client/Patron Service – Independently provides general and specific information to assist users with inquiries regarding the reference collection. Assist patrons in researching varied subjects using technology. Assist students with research projects. Data/Information/Records Management – Records, and produces an in-depth statistical report of reference and interlibrary loan transactions. Identifies problems regarding the collection, computers and library policies. Prepares and digitizes printed information through the interlibrary loan and Odyssey system. Knowledge of scanning and digitization software and hardware (i.e. Adobe Professional and Canon scanners). Instruction – Provides in-depth instruction to users on the use of the reference collections, microform machines, online catalog, electronic databases and other library
resources. Creates guides, handouts, and signage with needed information. Communication (Presentations, Oral and Written) – Greets and communicates clearly to library users about services, policies and procedures in the use of the collection.
Answers questions promptly or refers patrons for complex questions. Planning and Organizing Work/Supervision – Directs training, supervising and evaluating
student workers and supervise the circulation desk during evening and weekend rotation. Rotate shifts on the Reference Desk when scheduled or called upon to do so.

Preferred Qualifications::

Experience in a library setting.

Closing Date::


Open Until Filled::


Other Information:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement::

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.


Working at Fayetteville State University

Fayetteville State University (FSU) is a member of the prestigious University of North Carolina System. Situated in southeastern North Carolina, FSU prides itself in being in one of the most diverse cities in the country and neighbor to one of the nation’s largest military installations – Fort Bragg.

FSU has a rich history that serves as genesis for its current status as a leading institution of higher learning. A year after the Civil War ended, the Phillips School provided primary education to Fayetteville’s black citizens, and the Sumner School provided intermediate education for this population. The two schools were consolidated in 1869 and dedicated in April of that year as the Howard School, in honor of the Freedman’s Bureau chief General O.O. Howard. Seven prominent African-American men pooled $136 to purchase two lots for the first building that housed the Howard School. Robert Harris was named the first principal of the Howard School.

In 1877, the Howard School became not just the first public normal school for African Americans in North Carolina but also the first state-sponsored institution for the education of African-American teachers in the South. It was renamed the State Colored Normal School in Fayetteville that year, Fayetteville State Teachers College in 1939, Fayetteville State College in 1963, and Fayetteville State University in 1969.

While FSU’s roots are as a teacher education institution, it now offers nearly 70 degrees at the baccalaureate, masters and doctoral levels. Many of the programs are accredited by the top agencies. The university’s School of Business and Economics is endorsed by the Association to Advance Collegiate Schools of Business (AACSB). AACSB is one of the most prestigious and rigorous accrediting bodies for business programs in higher education. Currently, less than one-third of U.S. business programs and only 15% of the world's business programs have earned AACSB accreditation. Receipt of this distinguished accreditation provides evidence that FSU’s School of Business and Economics has established itself as a leader among business schools. Additionally, the Master of Business Administration program has been cited by U.S. News and World Report and The Princeton Review as one of the best graduate business school programs in the country. The Department of Criminal Justice is accredited by the Academy of Criminal Justice Sciences (ACJS). FSU’s criminal justice program is the only such program in North Carolina to hold ACJS certification.

FSU is rapidly becoming a center for research and technology. In spring 2010, the university, in conjunction with the University of North Carolina at Pembroke, cut the ribbon on the Southeastern North Carolina Regional Microanalytical and Imaging Center. The center is home to the electron microprobe, an advanced imaging tool that magnifies objects up to 300,000 times.

FSU is a partner in the community. The institution has formulated a strong relationship with the local municipality and with civic and social organizations in the area. The institution enjoys its partnership with its military neighbors. In the coming years, as a result of Base Realignment
and Closure (BRAC), Fort Bragg will be home to more than 50,000 soldiers and some of the nation’s top military brass. To address their educational needs, FSU has implemented a degree in intelligence studies with plans to offer more academic programs with the military in mind.

Students who come to FSU know they will be learning in a nurturing environment from some of the top scholars in their respective fields. As they matriculate, they know their degrees will prepare them to be 21st century global scholars, change agents, and contributing members of society.

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