Chief of Staff - Office of Undergraduate Admissions

The University of Tennessee, Knoxville
Knoxville, TN
Closing date
Oct 22, 2021

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Job Details


Office of Undergraduate Admissions

Division of Enrollment Management

University of Tennessee, Knoxville

The Office of Undergraduate Admissions at the University of Tennessee, Knoxville (UTK) invites applications and nominations for the position of Chief of Staff. We are seeking candidates who can contribute in meaningful ways to the diversity and intercultural goals of the University.

UT is the state’s flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling more than 30,000 students, the campus is in the foothills of the Great Smoky Mountains in beautiful East Tennessee. As a land-grant university, UT fulfills its access mission through a commitment to excellence in learning, scholarship, and engagement. The Enrollment Management (EM) division comprises more than 150 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, University Registrar, Enrollment Management Communications, Enrollment Management Research & Analytics and Enrollment Management Operations.

Functions and Responsibilities:

This position will lead or oversee a variety of strategic, executive, administrative, and operational activities across functional areas of Undergraduate Admissions. This position will act as a “Chief of Staff” to oversee the entire department in terms of high priority strategic initiatives, operations, and overall office management. The position will lead the staff operations, budget, finance, handle all HR and personnel matters. Will also manage conduct issues and handle campus safety issues related to prospective students and applicants, including coordinating our behavioral conduct process for students that have not yet enrolled at the University. Will serve on the Advisory Committee on Admissions and manage our admissions appeal process. This position will also review and make admissions decisions on visiting students and non-degree students. The Chief of Staff will oversight on a wide range of disparate issues, and must have the essential skill of considering all things in the context of the "big picture and the long view", with working with the Associate Vice Provost & Executive Director of Undergraduate Admissions and to work with senior leaders in Admissions and in advancing the mission of the University and the department.


Required Qualifications:

A Bachelor’s Degree is required. 3+ years’ experience in higher education or related field (high school counseling, recruitment, sales or marketing). Minimum 3 + years supervisory experience. Demonstrated experience in strategic planning, data driven decision making and relationship building required.

Preferred Qualifications:

5+ years in higher education or related field. 4+ year’s supervisory experience.

Required Knowledge, Skills, and Abilities:

Successful experience and comprehensive understanding of admissions including extensive knowledge of policies and practices influencing the enrollment of students.

Supervisory and budget experience.

Excellent organizational ability, management ability, strategic planning, motivating a staff, knowledge of recruiting data bases, personnel and budgeting needs of a large and fast- paced office.

Preferred Knowledge, Skills, and Abilities:

Knowledge of university budget and personnel policies. Ability to work with staff concerning personnel issues.

Applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.


Job: Other Professional
Primary Location: US-Tennessee-knoxville
Organization: Undergraduate Admissions
Schedule: Full-time
Job Posting: Jun 10, 2021, 8:49:09 AM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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