Duke Health Center Arringdon

Schedule: Full-time / 6:30am-3:00pm

General Description:

Perform duties in computerized order entry, distribution of all supplies, linen, equipment, shipping and receiving of hospital merchandise. Able to maintain good inventory management processes; meeting supply needs with prompt delivery, assuring accuracy of issues and insures the good working order and availability of equipment.

Duties and Responsibilities:

In accordance with established policies and procedures, Level 1I staff are required to:

• Distribute and restock supplies and/or linen to end users in accordance with established policies and procedures
• Use appropriate Supply Chain technologies (Pyxis and SAP) to document movement of supplies
• Perform cycle count on a regular basis to ensure accuracy of stock levels in all areas
• Check expiration dates on supplies on a regular basis and document and discard expired products
• Accept and sign for deliveries from distributors as necessary
• Inspect shipments, enter Goods Receipts into SAP, filing packing slips
• Report identified shipment discrepancies to SC onsite management
• Prepare and ship out Vendor Returns, rotation of stock in all areas
• Move and stock supplies to appropriate shelfing locations once receiving is complete
• Transport shipments from loading dock to stockroom and deliver packages to appropriate purchasers. Deliver non-supply items when specified (e.g. medical gas, linen) in a timely manner
• Participate and perform mid-year and year-end inventory counts
• Ensure all STAT orders are completed according to specified service level agreement
• Demonstrate excellent customer service when interacting with end customers to address linen and/or supply questions
• Ensure all Supply Chain work areas are clean and organized, including all other supply storage areas throughout the facility
• Proactively provide recommendations on operational efficiency improvements to Supply Chain management
• Act as a mentor/precept to all Level 1 Supply Chain Associates; act as back-up Team Lead if necessary
• Demonstrate excellent customer service in all areas when interacting with our customers. Including the nursing floors and OR environment (physicians, surgery techs/nurses, Cath Lab techs/nurses or other specialty area techs/nurses) to address supply-related questions; as necessary
• Deliver, manage and coordinate supplies/other products to off-site clinics and/or facilities as needed
• Manage inventory; assist in preparations and perform annual inventory. Oversee consignment inventory and processes.
• Proactively collaborate with other Supply Chain stakeholders to adjust par levels and address slow moving items based on supply usage
• Troubleshoot supply shortage issues and articulate known impact
• Effective use of the ERP system to pull reports, find products, use handheld technologies for delivery and PAR replenishment, run reports in SAP to close out daily transactions
• SME (Subject Matter Expert) for the TIMS module; including receiving and documenting.
• Able to pull EPIC Reports and use as a tool and/or pull reports from Pyxis and analyze data to provide appropriate recommendations.
• Participate in PERT, OR EDIT, and VAT discussions as needed (as assigned)
• Vendor Management - access and utilize Vendormate (as assigned)
• Work with customers to help reconcile invoices as needed
• Able to work and complete all assigned tasks with minimal supervision from Team Lead and/or Manager
• General ability and willingness to perform additional job functions (within reason) that are necessary to ensure safe patient care practices as directed by supply chain management. Are required to be cross- trained and perform, when needed, in other Supply Chain related responsibilities.
• Working at Duke University Health System requires the ability to work cooperatively and communicate well with others to achieve organizational and team goals, to work with professional manner in responding to customers' needs and ability to work in a computerized environment.

Preferred Experience

Strongly prefer experience in a fast- paced, customer service environment.

Operating Room (OR) supply experience highly preferred; Medical supply experience highly preferred.

Required Qualifications:

Education

HS Diploma/G.E.D. required.

Some college level coursework preferred, but not required

Experience

Level 2: Two years of work experience, to include experience in at least one of the following disciplines: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control or other comparable service line.

Degrees, Licensure, and/or Certification

Valid Driver's License - may be required

Knowledge, Skills, and Abilities

Level 2: In addition to those above, must have: Experience using an ERP system. Competency in inventory management.

Job Code: 00004602 SUPPLY CHAIN ASSOCIATE
Job Level: C1

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