Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
The educational technology specialist provides instructional and technical support for faculty, students, staff and guests of the Divinity School for both degree and non-degree programs. The position works within a collaborative, team-based environment and coordinates activities and support with other Academic and IT Services staff within the Divinity School, as well as the University’s Offices of Information Technology and Learning Innovation.
Instructional Support: Includes assisting faculty and staff with the development, revision, and delivery of courses and programs associated with degree and non-degree programs within the school in both residential and non-residential environments. Provide training for various academic tools (i.e. learning management system, lecture capture, and web conferencing.) Find innovative and effective ways to use technology to achieve instructors’ teaching goals. Assesses needs and advocates for resources and services to meet those needs.
Provide individualized technology support for students, alumni, and participants for their courses, programs, or events. Develop web-based information resources, which enable faculty, staff and students to use instructional technology successfully.
Assist in planning, scheduling, and supporting appropriate audio and video capture, recording, and streaming of classes, events and webinars within the school to maximize effectiveness of effort; manage recording process from concept to execution and editing to distribution. Provide outreach to faculty and staff and recommend multi-media project solutions either for in-house production or to be implemented by outside vendors. Advise on the design and configuration of additional multimedia classrooms or spaces.
Support the school’s blended learning solutions (i.e. residential, hybrid, webinar production) with ongoing technical support in conjunction with other educational and technology support staff as assigned.
Advise supervisor on the status of current activities, additional or expanded program requirements and appropriate recommendations for resolution of problems.
The above statements describe the general nature and level of work being performed by the individuals assigned to this classification.
Education/Training: 4 year college degree is preferred.
2+ years of experience, preferably within an academic environment, or organization working on information technologies in education.
A record of innovation and creativity in designing and managing educational projects or programs in a higher education environment.
Advanced knowledge of web-based collaboration environments, multimedia and video based tools, presentation software; streaming video, and learning management systems (preferably experience with Sakai).
Thorough knowledge of instructional design principles and best practices.
Demonstrated ability to develop and deliver training to an audience with varying levels of technical understanding.
Proven ability to initiate and complete projects; excellent time management and project management skills.
Exceptional interpersonal, organizational and communication skills required.
Demonstrated ability to establish good working relationships with a wide range of people within an academic community.
Demonstrated commitment to providing outstanding customer service both as a cooperative member of a team and independently.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.