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Educational Technology Specialist - Duke Divinity School

Duke University
Academic Programs
Closing date
Jul 30, 2021

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Job Details

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Occupational Summary:

The educational technology specialist provides instructional and technical support for faculty, students, staff and guests of the Divinity School for both degree and non-degree programs. The position works within a collaborative, team-based environment and coordinates activities and support with other Academic and IT Services staff within the Divinity School, as well as the University’s Offices of Information Technology and Learning Innovation.

Work Performed:

  • Instructional Support: Includes assisting faculty and staff with the development, revision, and delivery of courses and programs associated with degree and non-degree programs within the school in both residential and non-residential environments. Provide training for various academic tools (i.e. learning management system, lecture capture, and web conferencing.) Find innovative and effective ways to use technology to achieve instructors’ teaching goals. Assesses needs and advocates for resources and services to meet those needs.

  • Provide individualized technology support for students, alumni, and participants for their courses, programs, or events. Develop web-based information resources, which enable faculty, staff and students to use instructional technology successfully.

  • Assist in planning, scheduling, and supporting appropriate audio and video capture, recording, and streaming of classes, events and webinars within the school to maximize effectiveness of effort; manage recording process from concept to execution and editing to distribution. Provide outreach to faculty and staff and recommend multi-media project solutions either for in-house production or to be implemented by outside vendors. Advise on the design and configuration of additional multimedia classrooms or spaces.

  • Support the school’s blended learning solutions (i.e. residential, hybrid, webinar production) with ongoing technical support in conjunction with other educational and technology support staff as assigned.

  • Advise supervisor on the status of current activities, additional or expanded program requirements and appropriate recommendations for resolution of problems.

  • Develop an understanding of the various IT operations at the Divinity School and Duke. Maintain liaison with appropriate personnel, University departments and outside sources to obtain and provide pertinent information and to answer inquiries based on knowledge of program activities.

  • Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by the individuals assigned to this classification.

Required Qualifications:

Education/Training: 4 year college degree is preferred.


  • 2+ years of experience, preferably within an academic environment, or organization working on information technologies in education.

  • A record of innovation and creativity in designing and managing educational projects or programs in a higher education environment.

  • Advanced knowledge of web-based collaboration environments, multimedia and video based tools, presentation software; streaming video, and learning management systems (preferably experience with Sakai).

  • Thorough knowledge of instructional design principles and best practices.

  • Demonstrated ability to develop and deliver training to an audience with varying levels of technical understanding.

  • Proven ability to initiate and complete projects; excellent time management and project management skills.

  • Exceptional interpersonal, organizational and communication skills required.

  • Demonstrated ability to establish good working relationships with a wide range of people within an academic community.

  • Demonstrated commitment to providing outstanding customer service both as a cooperative member of a team and independently.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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