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Business Intelligence Analyst

University of North Carolina at Chapel Hill
Chapel Hill, NC
Closing date
Jun 26, 2021

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Administrative Jobs
Institutional & Business Affairs, Business & Financial Management, Institutional Research & Planning, Technology, Analysts & Programming
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Job Details

Position Type:

Permanent Staff (EHRA NF)


Strateg Analysis/Bus Intellige-460115

Working Title:

Business Intelligence Analyst

Appointment Type:

EHRA Non-Faculty

Position Posting Category:

Information Technology

Salary Range:

Dependent upon qualifications

Full Time/Part Time?:

Full-Time Permanent

Hours per Week:


Vacancy ID:


Position ID:


Posting Open Date:


Application Deadline:


Open Until Filled:


Proposed Start Date:


Position Summary:

The Business Intelligence Analyst reports directly to the Director of Strategic Analysis and Business Intelligence. S/he collects and disseminates consistent, accurate, transparent, timely and actionable statistics and data on all aspects of the Gillings School of Global Public Health, including data that contribute to the School’s evaluation plan, University requirements, and requirement from School and program accreditors.
The core responsibility for the Business Intelligence Analyst is to independently and reliably create computer programs, databases, and data analyses and visualizations in support of the key needs of School decision makers. Primary duties include: collection, validation, and reporting of School and University data; development and maintenance of data infrastructures to support reporting; and regular data extraction, manipulation, analysis, visualization and interpretation of results using complex programming and statistical tools. S/he manages and/or assists with survey administration, including preparation, administration, data analysis and visualization, and reporting of findings. S/he will assist the Director of Strategic Analysis and Business Intelligence with data management and analysis, project coordination, documentation, and special projects as requested. S/he will support the Director of Strategic Analysis and Business Intelligence in the evaluation of School and department performance. S/he will also conduct follow up analyses resulting from metric and key performance indicator analyses that involve novel solutions and further investigation, policy analysis and use of qualitative and quantitative research methods. This individual will team and/or help the Business Intelligence Senior analyst, student analysts and temporary staff, as needed, in support of project demands. S/he will understand and maintain expertise in institutional research and business intelligence and will consult with school leadership on these areas of expertise.

Educational Requirements:

Required: Master’s or Bachelor’s and 0-2 years’ experience or will accept a combination of related education and experience in substitution.

Preferred: Master or other advanced degree in a business analytics, information science, higher education management, organizational management, computer science, operational statistics, economics, marketing analytics or other analogous analytical or research-based field is required. Or Bachelor’s degree and 2 years in business application consulting or development. Degree will be in a data-oriented field associated with strong research methods, statistics, and data visualization experience.

Qualifications and Experience:

A Masters degree is preferred. The candidate will demonstrate experience and confidence in independently extracting, manipulating, analyzing, interpreting, and documenting large, complex data sets, with a minimum of three years working with programming and statistical software (SAS, SQL, R, Python accepted). SAS certification is a plus. Minimum of 2 years use of business intelligence reporting environment (Tableau preferred, SAS VA, OBIEE, Business Objects, other), writing reports and measuring key performance indicators. Two years of experience with querying data systems. Knowledge with survey administration tools (Qualtrics, Blue, other). Knowledge of quality systems (i.e. six sigma) or other equivalent process control methodologies, and business process design & assessment is desirable. Preference will be given to candidates with data and reporting experience in a complex educational environment, particularly with elaborate enterprise resource planning (ERP) systems such as PeopleSoft or Banner or other relational database structures.

The successful candidate will have experience in higher ed institutional research, assessment, or accreditation functions. Attention to detail and commitment to data quality, the ability to work both autonomously and as part of a team, and the ability to manage multiple tasks in an intense, fast-paced environment are essential. Understand functional and process-oriented requirements to meet needs of end users; and then interpret and translate customer needs, evaluate code and its functionality through problem solving, and recommend or modify to improve performance and consumption.

Equal Opportunity Employer :

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Inclusive Excellence is a core value at the Gillings School of Global Public Health. We expect our faculty and staff to actively contribute to fostering an academic workplace climate that is welcoming and supportive for all.

Special Instructions:

Please indicate in your cover letter how you might contribute to an inclusive climate at Gillings.


The nation’s first public university is at the heart of what’s next, preparing a diverse student body to become creators, explorers, innovators and leaders in North Carolina and throughout the world. Carolina’s nationally recognized, innovative teaching, campus-wide spirit of inquiry and dedication to public service continue the legacy that began in 1795 when the University first opened its doors to students.

Here, in one of America's most beautiful college settings, we offer exceptional careers in richly diverse fields. Come explore what UNC-Chapel Hill has to offer you.

Undergraduate Enrollment: 19,117

Graduate/Professional Enrollment: 10,894

Total Student Enrollment: 30,011

Founded: 1789, as the first state university in the United States

Type of Institution: Public, four-year

Undergraduate Admission: 15,961

Graduate/Professional Enrollment: 10,039

Total Student Enrollment: 26,000

Faculty: 3,000

Percentage of faculty who hold Ph.D.s or the highest degrees in their field: 94 percent

Faculty/student ratio: 1/14

Location: UNC is located in the heart of Chapel Hill, the best college town in America! It's a friendly town of about 40,000 in the geographical center of North Carolina. Chapel Hill is at the western point of the Research Triangle, an area of about one million people, comprised of Chapel Hill, the cities of Durham and Raleigh, and the Research Triangle Park, home of many corporate offices and scientific research centers. Carolina is about 30 miles from the state capital, Raleigh, and 20 minutes from Raleigh-Durham International Airport.

Chapel Hill's main street, Franklin Street, borders the campus and offers shops, coffee houses, cafés, movie theaters and houses of worship. The town has a historic district, museum, library, parks, malls, and many recreational facilities.

Origins of Carolina's students: 82 percent of UNC's freshmen are from North Carolina and 18 percent are from out-of-state. Our students come from 42 different states and our international students represent 37 countries.

Size of freshman class: Approximately 3,400

Class size: Barely five percent of undergraduate classes contain more than 100 students; two-thirds of undergraduate classes have fewer than 30 students. Forty-one percent have fewer than 20 students, including First Year Seminars, in which first-year students work closely with professors.

Sports and athletic programs: UNC is an NCAA Division I school with 28 varsity teams. Carolina is the proud home of the Dean Smith Center, Kenan Stadium, Carmichael Auditorium, Koury Natatorium, and many other fine athletic facilities. Students join more than 60 intramural and club sports, which include baseball, bowling, crew, golf, lacrosse, rock climbing, rugby, tae kwon do, and ultimate frisbee. The Student Recreation Center offers weight training, aerobics, stair machines, and all the equipment you would expect to find at a great health club! Carolina offers a newly renovated outdoor pool and indoor pools, a golf course, tennis courts, and the longest zipline in America!

Number of residence halls: Incoming undergraduates will live in one of Carolina's 29 residence halls, which are wired for Internet access and cable television.

Scholarships and financial aid: About 40 percent of UNC-Chapel Hill students receive scholarships and/or some form of financial aid.

Special research institutes: Institute for Research in Social Science, Institute of Outdoor Drama, Morehead Planetarium, Kenan Institute of Private Enterprise, Institute of Government, Institute of African American Research.

Career services: On-campus counseling, job fairs, résumé writing service, internships, placement services.

Technological facilities: Students find multiple uses for Carolina's state-of-the-art technological resources. They can access Carolina's computer services through Academic Technology and Networks, which manages academic computing, e-mail, microcomputing labs, interactive media presentation, video and classroom support, and a help desk. The MetaLab oversees the development of SunSITE, one of the world's busiest digital library and electronic publishing projects.

Students may open e-mail accounts, and many use campus computer resources to construct personal Web pages. Students in residence halls have hardwired network connections to the Internet and cable television in their rooms. At the ATN Training center, students may take classes on software packages and utilities. Computer labs are available for student use all over campus.

Carolina Computing Initiative: Beginning with the freshman class of 2000, undergraduates must purchase laptop computers. The University has arranged for IBM to offer computers at excellent prices. Students, faculty, and staff will enjoy cost savings, higher quality compatible equipment, and better technical support through CCI.

The Study Abroad program allows students to live and learn in Europe, the Middle East, Asia and the Pacific Rim, Africa, and the Americas.

The Honors Program offers special seminars, research programs, and the chance to design your own independent studies.

Carolina students spend time in public service through student organizations, the Campus Y, the Carolina Center for Public Service, and courses that incorporate community service.

UNC's chapter of Phi Beta Kappa, a national collegiate honor society, is the oldest in North Carolina, dating from 1904. There are many other honorary societies at Carolina.

UNC offers ROTC programs in all branches of national military service.

Through the First Year Seminars program, first year students will understand what it means to study at a premier research university. They will learn from faculty members and share in their research in seminars of no more than 20 students.

Life outside the classroom: More than 370 clubs, teams, and student organizations offer something for everyone! You can choose from among musical and dramatic performing groups, publications, ethnic and religious clubs, the Campus Y and other service organizations, fraternities and sororities, and pre- professional organizations. Whatever your interests, you will find others at Carolina who share them!

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