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IT Analyst/Programmer I

NC State University
Raleigh, NC

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Administrative Jobs
Institutional & Business Affairs, Institutional Research & Planning, Technology, Analysts & Programming
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Job Details

Posting Number:


Internal Recruitment :


Working Title:

IT Analyst/Programmer I

Anticipated Hiring Range:

Commensurate with education and experience ($65,000 - $87,000)

Work Schedule:

Monday - Friday, 8:00 am - 5:00 pm; hours may vary for special events/projects.

Job Location:

Raleigh, NC

Department :

Institutional Research and Planning

About the Department:

Institutional Strategy and Analysis (ISA) sustains NC State’s mission and vision by providing consistent and reliable data that informs and supports the university’s strategic decisions. ISA collaborates across all campus constituencies and levels of governance to identify NC State’s information needs, collect and manage data, provide analysis, and disseminate clear and accurate findings to give momentum to the university’s forward progress. ISA is also responsible for the management of strategic planning, including implementation planning and metrics for the university strategic plan. The collective function of all parts of ISA further serves the diverse information and reporting needs of NC State and external entities in a timely, unbiased and responsible manner.

Essential Job Duties:

The IT Analyst/Programmer I supports Institutional Strategy and Analysis (ISA) survey research, reporting, and analytics requirements by understanding the content, format, and data definitions of university datasets – students, employee, survey, and others – and applying that knowledge in the course of everyday work. The Analyst/Programmer I identifies, collects, analyzes, and reports student, employee, and survey data in support of external reporting requirements and internal planning and decision-making. The Analyst/Programmer I provides analysis and interpretation of the data; promotes accuracy, integrity and consistency of data; and effectively reports and communicates the findings to a variety of constituents.

Specific duties of the position include:

  • Develop and maintain large, complex datasets for both survey and institutional data, including writing, testing, and implementing programs to merge files, restructure and recode variables, assign labels and values, check and fix errors, and create codebooks and other documentation.
  • Create user-friendly data tables, visualizations, and narrative summaries that accurately and efficiently present student, employee, survey, and other data.
  • Develop, streamline, error-proof, and automate processes for managing data and producing reports and dashboards.
  • Analyze and document information needs, recommend solutions, and build dashboards and reports to support effective information distribution and executive decision making at the university.
  • In consultation with ISA staff, create documentation for official ISA datasets, including survey data, and visualization processes.
  • Assist with data validation and data quality reviews of existing dashboards and institutional datasets.
  • Collaborate with ISA staff on responses to requests for information including production and delivery of reports and dashboards using existing data analytics platforms and datasets.
  • Compose, review, and finalize original comprehensive and complex documents, reports, and visualizations utilizing tools such as Excel, SAS, SAS VA, and Tableau.
  • Work with UNC System Office, Division of Information Technology, and other NC State units that maintain institutional data and data systems to ensure high-quality, accurate data are available for reporting and analytics.

The ideal candidate will have experience in the phases of enterprise data lifecycles in higher education, including data acquisition, cleaning and processing, documentation, data validation and analysis, and visualization.

Other Responsibilities:

Other duties as assigned.

Minimum Education and Experience:

Master’s degree; or Bachelor’s degree with zero – two years of relevant experience; or an equivalent combination of education, training, and relevant experience

Other Required Qualifications:

Experience with programming languages (such as SAS, SQL, or similar), including macro language and ODS.

Experience with data visualizations such as SAS VA, Tableau or similar software.

Demonstrated ability to analyze data and translate it into usable information.

Ability to work with complex data.

Ability to ensure data integrity.

Strong communication skills and ability to understand the needs the campus.

Ability to create and update documentation.

Ability to meet deadlines and manage competing priorities in a face-paced environment.

Ability to follow security procedures and work with secure/confidential data.

Self-motivated, with high standards for rigorous and detailed work.

Ability to work collaboratively with others.

Preferred Qualifications:

Degree in social sciences or a quantitative or analytical discipline with 9 credit hours in programming/statistics.

One year of experience in performing data mining, analysis, and reporting or visualization of data.

SAS certification.

Experience in higher education and in collection and use of data to support decision making.

Experience with HTML/HTML5.

Experience with WordPress.

Coursework or direct experience related to all phases of survey research, in particular analyzing survey data and preparing tables and visualizations to display results.

Required License(s) or Certification(s):


Valid NC Driver's License required:


Commercial Driver's License required:


Job Open Date:


Anticipated Close Date:

Open Until Filled

Position Number:


Position Type:

EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Non Mandatory - Emergency Event

Is this position partially or fully funded on ARRA stimulus monies?:


Department ID:

022201 - Institutional Research and Planning


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


NC State: Think and Do

NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

NC State studentsOur 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

Overcoming Challenges, Improving Lives

NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

Bright Minds Creating a Bold Future

NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

NC State bldg in darkOur Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”

In Raleigh and Around the World

It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

NC State building oldWith Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.

More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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