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Undergraduate Academic Advisor

University of Colorado Boulder
Boulder, Colorado
Closing date
Jun 30, 2021

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Administrative Jobs
Academic Affairs, International Programs, Student Affairs, Academic Advising
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Job Details

Requisition Number:


Boulder, Colorado Employment Type:

University StaffSchedule:

Full-TimePosting Close Date:

27-Jun-2021Date Posted:

10-Jun-2021 Close All Job Summary The College of Engineering & Applied Science (CEAS) Student Support & Advising Services (SSAS) unit is committed to building collaborative, student-centered relationships that support the achievement of academic success, promote personal and professional development, and foster a sense of community. CEAS academic advisors educate the whole student through a developmental, student-focused approach. Advisors are charged with developing and implementing advising strategies and interventions to enhance the performance and persistence of students, along with contributing to the development of student learning outcomes and assessment.
This position manages an assigned caseload of undergraduate students and is responsible for proactive and responsive outreach, interventions, and communication to these students. The position assists students in making informed decisions about a choice of major; advises students about the nature and content of the curricula and subject areas; helps students to assess their interests, values, and academic skills and to understand these in relation to major choice and potential future career/graduate school options; teaches students how to navigate university systems, academic processes, and policies at CU Boulder; helps students to become contributing members of the CU community; and prepares students to take ownership for making their own decisions about courses, academic programs, and long-term plans.
The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities. Who We AreStudent Support & Advising Services is committed to honoring unique backgrounds and experiences. Join our team and help us build a more inclusive and diverse academic culture!What Your Key Responsibilities Will BeUndergraduate Academic Advising
  • Advise students regarding academic requirements and options for completing them. Stay current about changing curricula, department/program, college, and university rules and policies and how to apply to constantly different circumstances.
  • Provide resources available and is knowledgeable of current advising standards and protocols.
  • Offer a student-focused developmental approach to advising and an understanding of how career goals and opportunities impact academic decisions.
  • Develop trusting, supportive relationships with individual students.
  • Serve as the primary point of contact for academic questions or concerns.
  • Work with students individually from the point of onboarding through graduation via in-person, individual appointments and group meetings, drop-in hours, videoconferencing, telephone, and email to:
    • Personalize the academic path at CU Boulder
    • Review students’ academic records and discuss appropriate course choices
    • Offer co-curricular guidance complementing academic path and goals
    • Lead students in intentional goal setting appropriate to their developmental stage
  • Provide holistic advising support focusing on exploration, discovery, goal-setting, and supportive connection with first-year students. Proactively develop knowledge of standard methodologies related to first-year student transition and advising.
  • Contribute to and participate in critical initiatives and goals related to campus-wide first-year advising and ensures alignment with key elements of the campus-wide first-year advising model (e.g., common approach to advising during New Student Welcome, consistent access for students, common approach to assessment of first-year advising outcomes, etc.).
  • Participate in first-year and graduation programming, both college-based and campus-wide, and collaborates with faculty and other academic advisors in the CEAS.
  • Proactively tracks, contacts, and works with special student populations (e.g., early alert, high-risk, first-generation, students who have not been in for an appointment, students in academic difficulty, high-achieving students, etc.).
  • Adopt college and university protocols to maintain records of student interactions, student paperwork, and progress towards the degree. Must keep current on constantly evolving curriculum requirements and apply changes to student records for accuracy in record keeping. This includes evaluation of transfer and study abroad credit, updating degree audits, and graduation confirmation for students in assigned caseloads.
  • Participate in student-facing and focused activities in the assigned department/program, collaborating and coordinating with the faculty undergraduate chair, undergraduate committee(s), and other academic advisors assigned to the academic unit.
  • Serve as a backup to other undergraduate advisors in the college as needed.
  • Serve on department/program, college, and/or university committees or other projects as assigned.
  • Assist in the training of new professional academic advisors as assigned.
  • Participate in professional development activities.
  • Undertake other duties and responsibilities as assigned.
What We Can OfferStarting salary range is $48,000 - $52,000.BenefitsThe University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.Be StatementsBe Effective. Be Genuine. Be Boulder.What We Require
  • Bachelor's Degree from an accredited institution and one year of experience in a student-facing role in higher education; OR, a Master’s Degree in higher education, counseling, STEM, or related field. An equivalent combination of education and experience may substitute.
What You Will Need
  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
  • Outstanding customer service skills.
  • Proven ability to work as a member of a team and within a collaborative work environment.
  • Exceptional organizational, planning, analytical, and technical skills.
  • Exceptional attention to detail.
  • Ability to work independently, prioritize multiple projects and requests, and work in a fast-paced environment.
  • Proven passion for working with students from onboarding to graduation within a high-volume setting.
  • Sensitivity to and appreciation of cultural, political, and geographical differences, with the ability to work well with faculty, staff, and students from around the world.
What We Would Like You To Have
  • Bachelor's Degree from an accredited institution and three years of experience in a student-facing role in higher education; OR, a Master’s Degree in higher education, counseling, STEM, or related field and one year of experience in a student-facing role in higher education.
  • Experience in academic advising, student career counseling, or providing student support within a college or university setting.
  • Experience working with STEM students in a higher education setting.
  • Experience participating in diversity, equity, and inclusion initiatives in a higher education setting or having a commitment to inclusivity and cultural competence.
  • Experience with proactive, responsive, and prioritized student outreach and interventions.
  • Experience applying student development theory.
  • Experience working with students in academic difficulty.
  • Experience interacting with parents of college students.
  • Experience with Microsoft Office (Outlook, Word, Excel, PowerPoint), and experience with other technologies such as Zoom, Microsoft Teams, SharePoint, Canvas, Qualtrics, Google Workspace, etc.
  • Familiarity with enrollment management tools, customer relationship management systems, and predictive analytics software, such as PeopleSoft, OnBase, Salesforce, etc.
  • Established skills and experience utilizing technologies that support academic advising standard methodologies.
  • Student-centered work ethic and a high level of personal integrity and accountability.
  • Willingness to work in an environment that may demand some flexibility or evening/weekend work.
Special InstructionsTo apply, please submit the following materials:
  1. A current resume.
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
We may request references at a later time.
Please apply by June 27, 2021 for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
Posting Contact InformationPosting Contact Name: Boulder Campus Human Resources

Posting Contact Email: [email protected]

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