Job location: San Antonio TAMUSA Employment Type:
Full-time Posted data:
R-038791 Job Title
Network Analyst IVAgency
Texas A&M University - San AntonioDepartment
Information TechnologyProposed Minimum Salary
San Antonio, TexasJob Type
The Network Analyst IV, under general direction, provides technical leadership and oversight for deployment and delivery of enterprise-wide network analysis projects or services. Develops technical standards for implementing enterprise-wide network analysis projects or services. Participates in mentoring, training, and development of other employees.
Roles and Responsibilities :
Establishes standards for responses to enterprise network issues.
Oversees incident queue, task assignment, and incident workflow.
Provides expert assistance for very complex network issues.
Oversees the accuracy of the network topology maps, network drop databases, and inventory lists.
Establishes standards for network analysis documentation.
Establishes work flows and protocols for problem management and support. Continuously monitors effectiveness of established practices and protocols. Oversees policy enforcement practices and counsels enterprise clients and vendors in violation.
Escalates repeat offenders to appropriate disciplinary process. Participates in the review and update of enterprise network policies.
Oversees collaboration with Network Security to locate and/or isolate compromised, lost, stolen, or malicious devices.
Assists with highly sensitive security or investigative requests.
Establishes standards for the development of plans for temporary networks or data requests from non-affiliated customers.
Oversees input from clients, systems administrators, contractors, and vendors to develop specifications and plans for enterprise-wide networks.
Collaborates with project leaders and executive staff to develop work plans and time schedules for projects including outlining phases, identifying personnel, and computing equipment requirements.
Required Education and Experience :
Knowledge, Skills and Abilities :
Knowledge of word processing and spreadsheet applications.
Knowledge of mentoring, training, and development of other employees.
Knowledge of consulting with and assisting computing personnel, vendors, and manufacturers’ representatives in resolving complex procedural, operational, and technical problems.
Ability to multitask and work cooperatively with others.
Excellent written communication, analytical, interpersonal, and organizational skills.
Please make sure to provide the following documents:
For detailed instructions on how to apply for any positions on our website, please use the following link:
Please ensure that all required documents are uploaded prior to submitting the application. Once application is submitted, no changes or revisions can be made. If you have issues with adding documents with your application, please contact HR at 210-784-2058.
Summary of Employee Benefits
In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.