Network Analyst IV

Texas A&M University-San Antonio
San Antonio TAMUSA
Closing date
Oct 22, 2021

Job Details

Job location: San Antonio TAMUSA

Employment Type: Full-time
Posted data: 2021-06-10
Req: R-038791
Job Title

Network Analyst IV


Texas A&M University - San Antonio


Information Technology

Proposed Minimum Salary


Job Location

San Antonio, Texas

Job Type


Job Description

The Network Analyst IV, under general direction, provides technical leadership and oversight for deployment and delivery of enterprise-wide network analysis projects or services. Develops technical standards for implementing enterprise-wide network analysis projects or services. Participates in mentoring, training, and development of other employees.

Roles and Responsibilities :

  • Establishes standards for responses to enterprise network issues.

  • Oversees incident queue, task assignment, and incident workflow.

  • Provides expert assistance for very complex network issues.

  • Oversees the accuracy of the network topology maps, network drop databases, and inventory lists.

  • Establishes standards for network analysis documentation.

  • Establishes work flows and protocols for problem management and support. Continuously monitors effectiveness of established practices and protocols. Oversees policy enforcement practices and counsels enterprise clients and vendors in violation.

  • Escalates repeat offenders to appropriate disciplinary process. Participates in the review and update of enterprise network policies.

  • Oversees collaboration with Network Security to locate and/or isolate compromised, lost, stolen, or malicious devices.

  • Assists with highly sensitive security or investigative requests.

  • Establishes standards for the development of plans for temporary networks or data requests from non-affiliated customers.

  • Oversees input from clients, systems administrators, contractors, and vendors to develop specifications and plans for enterprise-wide networks.

  • Collaborates with project leaders and executive staff to develop work plans and time schedules for projects including outlining phases, identifying personnel, and computing equipment requirements.

Required Education and Experience :

  • Bachelor’s degree in applicable field.

  • Eight years of related experience.

Knowledge, Skills and Abilities :

  • Knowledge of word processing and spreadsheet applications.

  • Knowledge of mentoring, training, and development of other employees.

  • Knowledge of consulting with and assisting computing personnel, vendors, and manufacturers’ representatives in resolving complex procedural, operational, and technical problems.

  • Ability to multitask and work cooperatively with others.

  • Excellent written communication, analytical, interpersonal, and organizational skills.


Please make sure to provide the following documents:

  • Application

  • Cover Letter to include two professional references

  • Resume

For detailed instructions on how to apply for any positions on our website, please use the following link:

Please ensure that all required documents are uploaded prior to submitting the application. Once application is submitted, no changes or revisions can be made. If you have issues with adding documents with your application, please contact HR at 210-784-2058.

Summary of Employee Benefits

In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.


TAMUSA pic1Texas A&M University-San Antonio (A&M-SA) is a contemporary university that reflects the diverse and heritage-rich community it serves. Founded as the first upper-division institution of higher education in South San Antonio in 2009, A&M-SA today is a comprehensive four-year university offering high-quality, affordable education.

From fall 2008 to fall 2017, enrollment has grown 340 percent. The University currently serves nearly 6,500 students and has graduated more than 8,000 alumni. The student body is 60 percent female and 72 percent Hispanic. Approximately 77 percent of students are the first in their family to attend college.

TAMUSA pic3Since becoming president of A&M-SA in 2015, Dr. Cynthia Teniente-Matson has forged an audacious strategic plan for the University to fulfill its mission and bring to life its core values while achieving several important goals, including becoming a national model for student and academic success.

Through the University’s 26 undergraduate degrees and 13 graduate degrees, students can pursue a wide variety of in-demand fields, such as education, business, information technology and cyber security, criminology and biology. A&M-SA equips students with the knowledge, marketable skills and high-impact educational experiences that prepare them for rewarding careers, responsible global citizenship and lifelong learning.

With unprecedented enrollment growth, small classes, flexible schedules and in-demand degrees, A&M-SA is making the dream of higher education a reality for students in the San Antonio community and beyond.TAMUSA pic2

Fast Facts:

  • A&M-SA offers the lowest undergraduate tuition among four-year universities in San Antonio: $8,216 average cost per year (tuition and fees for spring and fall semesters for 15 credit hours/semester)
  • A&M-SA is a Military EmbracingTM university; 1 in 6 of our students is military connected (veterans, active-duty, spouses or dependents)
  • The National Security Agency (NSA) designated A&M-SA as a National Center for Academic Excellence in Cyber Defense Education (CAE-CDE) through the year 2022. This prestigious designation puts the University among a select group of institutions nationwide meeting rigorous federal standards.
  • 20:1 student to teacher ratio


Texas A&M University-San Antonio (A&M-SA) is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate and master’s degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097, call 404-679-4500 or visit for questions about the accreditation of A&M-SA.

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