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Coordinator of Training & Development

Boise State University
Boise, ID
Closing date
Jun 24, 2021
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Job Details

Job no: 495715
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Housing, Student Services

About Us:

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at Boise State University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Boise State University is an affirmative action/equal opportunity employer, and members of historically underrepresented groups are especially encouraged to apply. We are a welcoming campus that supports diversity and inclusion.

Job Summary/Basic Function:

Under the supervision of the Senior Coordinator for Residential Leadership, the Coordinator for Training & Development is responsible for the development, coordination, & management of the ongoing training and development of student staff including but not limited to Desk Assistant/ Resident Assistant/ Senior Resident Assistant/ Apartment Lead/ Summer Housing Resident Assistant. This position has to coordinate with various internal and external partners within Boise State and community organizations.

This position will also provide scheduling & coordination with the Assistant/Associate Director Team ongoing training, and professional development for the professional staff within Housing & Residence Life. Additionally, this position will co-advise the National Residence Hall Honorary (NRHH) student leadership organization.

Level Scope:

Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

Essential Functions:

Training and Development (50%):

  • Co-Chairs Residence Life Student Staff Training Committee and provides oversight to the planning, development and implementation including but not limited to Fall, Winter, Spring Student Staff Training.
  • Coordinates ongoing training of Student Staff as needed using various methods which may include All-Staff Meetings, virtual training, asynchronous training.
  • Ensure the infusion of the Curricular Approach to student staff training
  • Uses concepts of human-centered design to identify needs of students and innovate training and development.
  • Collaborate with campus partners for student staff training
  • Maintain records and documentation of training materials
  • In collaboration with leadership oversee the on-going professional development and training for professional staff.
  • Participate in Residence Life Onboarding & Development Committee

Department, Division, Committee Participation (30%):

  • Provide oversight of the appropriate budgets and ensure fiscal responsibility
  • Cultivate effective and mutually supportive working relationships with members of the campus community.
  • Resolve conflicts and encourage communication among staff, student leaders, and residents.
  • Maintain budget oversight for areas of responsibility, ensure funds are allocated appropriately and spending complies with HRL, University, and State policies/guidelines.
  • Participate in committees across campus applicable to the functional areas of this position and/or in line with the Mission of Housing & Residence Life.
  • Actively participate and engage in residence hall, suite, townhouse, and/or apartment opening and closing administrative tasks/activities.
  • Participate in recruitment, selection, and training of staff members throughout Housing & Residence Life. This includes full time professional and paraprofessional staff.
  • Respond to daily requests for information and assistance from Housing & Residence Life staff, residents, and campus partners.
  • Address behavioral problems and emergencies, as applicable. Confront situations in which University and/or Housing & Residence Life policies and community standards may be violated, as well as assist live-in professional and paraprofessional and staff members with the resolution of difficult confrontation situations.
  • Serve on 24-hour RD on Call (RDOC) duty (day, evening, holiday, and weekend) 365 days a year in rotation with other Resident Directors, Coordinators, Graduate Assistants senior-level Housing & Residence Life staff supporting students and student staff who are responding to a variety of emergencies. On-call services include crisis and emergency response, facility maintenance, direction and support for SRA/RA and/or student staff, and conflict resolution for residents living in on-campus housing facilities (approximately 3000 students).
  • Perform other duties as assigned.

Remaining 20%:

This is a “live-on” position where the staff member lives on campus in an apartment located in a residence hall, suite, townhome, or apartment complex. In addition to receiving housing as part of the remuneration, they also receive a “Commuter Meal Plan” while Fall and Spring semesters are in session with the expectation they are building relationships and community with residents in the dining venues located on campus.

Knowledge, Skills, Abilities:

1) Knowledge of, and experience with, residence hall operation
2) Excellent administrative and organization skills
3) Understanding and application of Student Development Theory
4) Knowledge of social justice and skills to interact with a diverse student population
5) Ability to think critically in times of crisis
6) Supervision, development, and evaluation of student staff/leaders
7) Customer service knowledge with strong written and oral communication skills.
8) Innovative problem-solving
9) Budget oversight/management
10) Experience with student conduct adjudication
11) Experience with design thinking and human centered design.

Minimum Qualifications:

Bachelor’s Degree or equivalent and 2 years experience in the same/similar type of work.

Preferred Qualifications:

Master’s Degree in Higher Education, Student Affairs, College Student Personnel, Counseling or related field and at least 2 years of supervisory experience in similar/same type of work.
Fluency in two or more languages.

Salary and Benefits:

Salary ranges from $42,910.40 to $47,590.00 depending on experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at

Required Application Materials:

Please attach to your online application a cover letter indicating your interest and qualifications for this position. Attach a resume that includes employment history (and dates of employment).

Advertised: June 10, 2021 Mountain Daylight Time
Applications close: June 24, 2021 11:55 PM Mountain Daylight Time


Working at Boise State University

Boise State University has been named one of the most innovative national universities in the country by U.S. News and World Report. Our university is designated a doctoral research institution with “high research activity” by the Carnegie Classification of Institution of Higher Education. We are home to more than 25,000 students from every state and more than 60 foreign countries.

Points of Pride:

Boise State University’s College of Education is among the top 30 public universities on the U.S. News and World Report 2020 best graduate schools list. The college has climbed in rankings every year for the last six years and offers two doctoral programs, two educational specialist degrees, 14 master’s degrees and 13 graduate certificate programs training Idaho’s future teachers and educational leaders.


Boise State’s College of Business and Economics ranked 127 out of 220 national institutions for its part-time MBA program, jumping more than 40 rankings from its previous year’s ranking of 168.


Boise State University’s College of Engineering has been recognized for its dedication to promoting diversity and awarded the Bronze Award for the 2019 ASEE Diversity Recognition Program by the American Society for Engineering Education (ASEE). The


Bronze Award is the highest level that was conferred during 2019 and distinguishes colleges who are among the nation’s leaders in inclusive excellence.


Boise State University School of the Arts will offer two new degrees in creative writing — a bachelor of arts and bachelor of fine arts — as well as a bachelor of fine arts in narrative arts beginning in fall 2018. Students at Boise State also now will be able to minor in creative writing.


Boise State students can choose from more than 200 areas of study in seven academic colleges – including the nation’s only master’s degree in raptor biology.


We’ve become Idaho’s largest graduate school through record-setting growth. A recent study showed that Boise State is one of just three universities in the nation that have ranked in the top 5 percent of graduate school growth in both of the past two decades.


Expenditures for research projects at Boise State University reached an all-time high of more than $41 million in fiscal year 2018 – an 18 percent increase over the previous year and impressive 64 percent increase since fiscal year 2014, according to data tracked by the National Science Foundation’s (NSF) Higher Education Research and Development survey.

About Our Community:

Boise State, Idaho’s largest public university, drove $667.2 million of the state’s economy in fiscal year 2015 and created 6,987 jobs across the state.  Our campus is located in one of the fastest growing high-tech cities in the nation and home to several corporate headquarters, state and federal offices, medical centers and media outlets. The city has garnered national recognition from U.S. News & World Report, Forbes and Inc. for being a great place to live, work and study, and has been dubbed one of the hottest cities for entrepreneurs. With stats like these, it’s easy to see why more than 46,000 graduates have chosen to live in the Treasure Valley after earning their degree from Boise State.

See Diversity Profile here

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