Job Title: Assistant Director of Fan Engagement
Location: Athletics
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 605457
Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU’s culture of excellence.

Special Information

• This is a Community Relations Analyst, Intermediate position, the working title is Assistant Director of Fan Engagement.
• The desired candidate will have willingness to work flexible and irregular hours, including evenings, weekends, and potential holidays, based off of the athletic calendar.
• The desired start date for this position is 7/15/2021.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Job Description
The Northern Arizona University Athletic Department is searching for an enthusiastic, creative, and driven candidate who will serve as the point of contact for the Men’s Basketball and Men’s and Women’s Track and Field programs. In addition, this position will oversee all of the department’s student engagement strategies and efforts, as well as having oversight of three Fan Engagement Graduate Assistants.

Reporting directly to the Associate Athletic Director, Fan Engagement and Revenue Generation, responsibilities include, but not limited to:

Serve as departmental lead for all efforts for the Men’s Basketball and Men’s and Women’s Track and Field programs. Emphasis will be placed on attendance, revenue generation, and event presentation, when applicable.Operate as game day producer for assigned sports, focusing on the expansion of game day presentation efforts, including theme days, promotions, corporate partner activations, video features, and traditional elements. Will coordinate scripting for PA, videoboard, band, cheer, dance, television, and student groups.Develop and implement marketing and promotional strategies for assigned sport programs focusing on student/community engagement, revenue generation, group sales collaboration, and social media integration.Oversight of all departmental student engagement efforts, including but not limited to serving as point of contact for student spirit organizations, operation of the student loyalty mobile app, scheduling tabling opportunities, orientations, and developing and maintaining relationships with key campus organizations such as Student Government, Residence Life, Fraternity and Sorority Life, Student Affairs, and Recreational Sports.Manage the three Fan Engagement Graduate Assistants as well as oversee the unit’s student internship and departmental mascot programs, including recruiting, hiring, training, and scheduling of in-office and game day specific student workers

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Support of the graphic design needs of the marketing department, including the creation and editing of templates, fliers, and other promotional materials.Assist with the planning and implementation of special events, including but not limited to football game day tailgate areas, including student tailgate lot and the Ponderosa, a community tailgate space.Provide solutions to continuously improve customer service and enhanced game-day experience for fans.Other duties as assigned to continue to elevate the department’s mission and goals.

Minimum Qualifications

Associate’s or Bachelor’s degree in communications or related field
• 2-4 years of relevant experience

Preferred Qualifications

Master’s Degree1-2 years of demonstrated experience working within an intercollegiate athletic departmentExperience in creation of marketing plans, special event coordination, student engagement strategies, and management of student workers

Knowledge, Skills, & Abilities

Working knowledge of Adobe Photoshop, Premiere Pro, and InDesign.Demonstrated experience with social media.Ability to work independently.Strong verbal and written commucation skills, with the ability to connect and engage with student organizations, campus leaders, community partners, coaching staffs, and coworkers.
• Intermediate knowledge of routine community relations tools, processes, and concepts, including public relations methods, event planning, and relevant social media applications.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Creativity and attention to detail.Understanding, compliance, and commitment to all NCAA, Big Sky Conference, and institutional rules.
• Balances competing priorities.
• Demonstrates problem solving, organizational, and analytical capabilities.
• Analyzes non-routine situations and anticipates issues.
Promotes a diverse, inclusive environment.

Background Information

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus and NAU-Fort Defiance as these campuses have on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.

If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Commensurate with experience.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU.

NAU is a tobacco and smoke-free campus.

Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

Application Deadline

June 28, 2021 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.