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The University of Georgia
Athens Area

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Administrative Jobs
Institutional & Business Affairs, Financial Aid
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Job Details

Posting Number:


Working Title:



VPI-Student Financial Aid

About the University of Georgia:

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department:

The Office of Student Financial Aid (OSFA) manages and executes the financial aid
operations, programs, and processes for the campus. OSFA oversees the
administration of federal, state, and institutional aid provided to the UGA student
body. With approximately 42 employees OSFA has responsibility for all financial aid
received by the UGA student body in the form of grants, scholarships, loans, and
work programs. OSFA annually administers in excess of $500 million in student
financial aid for UGA students

College/Unit/Department website:

Posting Type:


Retirement Plan:


Employment Type:


Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

Monday – Friday, 8:00 – 5:00; some evening or weekend hours may be required;
some travel may be necessary for professional development or when participating in
outreach activities

Advertised Salary:


Posting Date:


Open until filled:


Proposed Starting Date:


Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).

Classification Title:

Student Services Professional



Job Family:

Student Services



Minimum Qualifications:

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Position Summary:

Advise students and parents regarding federal, state and institutional student financial aid, and assist with related student financial aid application processes. Award, cancel and revise student financial aid awards. Remain current regarding federal, state and institutional student financial aid regulations, policies and procedures.

Knowledge, Skills, Abilities and/or Competencies:

Acute attention to detail and deadlines
Strong organizational skills
Ability to multitask with high levels of accuracy
Strong customer service skills
Excellent oral and written communication skills

Physical Demands:

Climb Stairs
Lift up to 30 pounds or more
Sitting for extended periods of time doing computer work.
Some evening and weekend work
Some travel required for outreach events off campus.

Is driving a responsibility of this position?:


Is this a Position of Trust?:


Does this position have operation, access, or control of financial resources?:


Does this position require a P-Card? :


Is having a P-Card an essential function of this position? :


Does this position have direct interaction or care of children under the age of 18 or direct patient care?:


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):


Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.


Advise accurately and efficiently students and parents who call, visit, or e-mail the office regarding financial aid information and processes throughout lifecycle of financial aid application through receipt of aid funds and after; Provide assistance to students, families, and colleagues in completing financial aid application processes; Maintain a working knowledge of relevant student information and financial aid processing systems; Maintain privacy and confidentiality of student and family data and information; Maintain security of student records and related information.

Percentage of time:



Collaborate with other employees on office committees regarding policy, procedures, and training opportunities; Participate in approved professional development activities in coordination with supervisor; Assist with presentations and financial aid outreach events, delivering information and responding to questions accurately, timely, and professionally; Assist in training new employees (permanent and temporary, including interns and graduate assistants), as needed.

Percentage of time:



Assist with office reception duties, as needed; Perform other duties as assigned, which may include working in other areas of the office, as needed.

Percentage of time:



Accurately award and revise student financial aid in accordance with federal, state and university policies and procedures; Process and work numerous and complex reports which require the ability to interpret the necessary action required and that they are completed in a timely manner; Remain current regarding federal, state and university regulations, policies and procedures concerning financial aid related matters; Monitor BANNER and the National Student Loan Data System (NSLDS) for changes to students’ federal aid eligibility and revise or cancel financial aid awards, as required; Reconcile award discrepancies with Student Accounts and work with UGA departments as needed to resolve financial aid related issues; Adhere to all statutory, regulatory, and policy guidance, including office policies and procedures.

Percentage of time:



The University of Georgia, a land-grant and sea-grant university with statewide commitments and responsibilities, is the state's oldest, most comprehensive, and most diversified institution of higher education. It is the birthplace of the American system of public higher education.

university_of_georgia2.jpgToday, UGA enrolls more than 36,000 students. The main campus has 460 buildings on 765 acres of land. The total acreage of UGA in 30 Georgia counties is 41,539. UGA has 17 colleges and schools, which include Agricultural and Environmental Sciences, Arts and Sciences, Business, Ecology, Education, Engineering, Environment and Design, Family and Consumer Sciences, Forestry and Natural Resources, Graduate School, Journalism and Mass Communication, Law, Pharmacy, Public Health, Public and International Affairs, Social Work and Veterinary Medicine. It offers 25 baccalaureate degrees in more than 140 fields; 34 master’s degrees in 130 fields; 18 educational specialist degrees; four doctoral degrees in 98 areas; professional degrees in law, pharmacy and veterinary medicine; and more than 170 study-abroad and exchange programs. UGA Libraries rank among the top third of the nation’s best research libraries and contain a total of 4.7 million volumes and one of nation’s largest map collections. The university has had 21 recipients of the prestigious Rhodes Scholarship. In 2008, UGA was the only public university in America to have two recipients of the Rhodes Scholarship. UGA is home of the Peabody Awards, presented annually for distinguished achievement and meritorious public service by television and radio stations, networks, producing organizations, individuals and the World Wide Web. It also is home of Georgia’s State Botanical Garden, state Museum of Art and State Museum of Natural History. Additionally, UGA has one of the largest and most comprehensive public service and outreach programs conducted by an American educational institution.


Find Us
215 S. Jackson St.
United States
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