Director, Campus Life Talent Management

Job description

Job location: Winston Salem, NC

Employment Type: Full-time
Posted data: 2021-06-14
Req: R0003466
Please note:
  • Additional documentation must be added at the bottom of the third screen under the "My Experience."
  • Internal candidates must apply via the internal career portal. Do not proceed with your application from this website.
  • DO NOT complete the application without the required attachments as you will be unable to edit your application.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

The primary responsibility of the Director, Campus Life Talent Management is to build, support, and deliver an equitable talent strategy for the Division of Campus Life. Responsible for providing recruiting, hiring, onboarding, promotions, and exiting oversight to help meet day-to-day needs and support Campus Life’s (CL) strategic initiatives. Provides guidance, facilitation and support to CL staff in the development and implementation of effective procedures, systems, programs, and/or practices. Assists with organizational structure, change management and serves as HR Liaison. Reporting to the Associate Vice President, Campus Life Finance and Operations, this position requires a blend of strong consultative and critical thinking.

Job Description

Essential Functions:

  • Directs CL’s talent management to implement and maintain WFU Human Resources policies and procedures for recruitment, staffing, onboarding, merit recommendations, benefits, performance reviews, and compliance issues within the division.

  • Serves as Human Resources consultant to the Division of Campus Life.

  • Directs cross-functional work with CL and WFU teams to plan and implement position creation, market data, salary administration, promotions, and supervisor and organizational structure changes.

  • Develops procedure, maintains documentation, and provides guidance for Campus Life recruiting, onboarding, performance management, promotions, and exiting.

  • Oversees human resource management functions within the division to support and build a culture of diversity in hiring, promotions, management, and general employment practices.

  • Provides HR policy guidance and interpretation to ensure consistent application of HR and division guidelines for employment, compensation, promotions, and exits.

  • Oversees Campus Life recruiting, onboarding and exiting processes to ensure practices are equitable, consistent, compliant, effective, and well-documented.

  • Builds and promotes a culture of successful onboarding by partnering with managers to determine an appropriate curriculum, gathering of necessary information and materials, and delivering in optimal format(s).

  • Manages employee relations issues in partnership with HR, Associate VP for Campus Life and appropriate managers (e.g., complaints, conflicts with supervision, harassment allegations, discrimination allegations, grievances, etc.).

  • Provides essential Workday support to employees at all levels within the Campus Life Division, specific to the HR/HCM function.

  • Serves as division liaison for the HR department.

  • Partners with the Associate VP for Campus Life and appropriate CL committee to conduct periodic needs assessment to identify key skills and competencies needed to drive division strategy and management needs. Uses results to create department training specific to talent development.

  • Maintains HR portion of CL Google Site to ensure practical and relevant information is available to employees at all levels.

  • Develops documentation and provides consultation related to unit restructures, workforce planning, and succession planning; conducts meetings with respective units and gathers information to make informed decisions.

  • Performs other related duties as assigned.

Required Education, Knowledge, Skills, Abilities:

  • Bachelor’s degree in Business or Human Resources plus 7-10 years of related experience, or an equivalent combination of education and experience.

  • General knowledge of human resources functions, including, but not limited to, employment, laws, guidelines, and procedures.

  • Ability to maintain confidentiality of privileged information and perform a range of duties that require sensitivity, independent judgement, flexibility, and discretion.

  • Ability to plan and proactively meet needs in a timely manner.

  • Commitment to diversity and the University’s mission, vision, and values.

  • Ability to foster a cooperative, welcoming and inclusive work environment.

  • Highly-organized, with the ability to keep tasks moving forward.

  • Ability to analyze and interpret procedural questions.

  • Ability to work independently and with minimal supervision.

  • Excellent written and verbal communication skills, interpersonal skills and customer focus, with the ability to project a collaborative and professional demeanor with a wide range of constituencies in a diverse University community.

  • Proficiency or willingness to become proficient using a variety of technology (Workday, Banner, Microsoft Office, etc.) and effectively document and report.

Preferred Education, Knowledge, Skills, Abilities:

  • Experience in higher education human resources preferred.

  • Experience with Workday, specifically human capital management.


  • Works with minimal supervision. Reports to Associate Vice President, Campus Life.

  • Student Employment Program Administrator

  • Talent Management Administrator

  • Assistant, Talent Management

Additional Job Description

*Priority review date for applications received by 11:59 p.m. EST, June 25, 2021.

Time Type Requirement

Full timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.




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Job No:
Posted: 6/10/2021
Application Due: 8/9/2021
Work Type: Full Time