Event Services Manager, Thompson-Boling Arena

Knoxville, TN
Jun 10, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Event Services Manager – Thompson-Boling Arena

Regular, Full-time, Exempt – MR07

Thompson-Boling Arena is seeking an experienced arena event manager to lead the planning for and oversee the execution of events of varying types and sizes. This is a hands-on role that often requires extended and/or irregular hours as normal for the live events industry. The ESM will coordinate directly with service providers and other university departments, providing direction as necessary (often on the fly) to ensure that every event, whether major concerts and sporting events or conferences and job fairs are conducted in the safest, most efficient, and most enjoyable possible environment.

Opened in 1987, Thompson-Boling Arena is one of the nation’s largest on-campus arenas and the proud home to both University of Tennessee Basketball programs and UT Volleyball. TBA is also an outstanding concert venue and the largest in Tennessee offering more than 22,000 seats.

The Event Services Manager will lead and establish protocols and oversee the execution of events within the facility, including major touring concerts, family shows, trade shows, basketball, volleyball, UTK events, and private events. Regularly the primary on-site decision-maker for events and serves as Manager on Duty, the senior arena decision-maker on-site, as assigned. Assures that each event is operated safely, effectively, and with expense efficiency. Client primary point of contact throughout. Disseminates event tasks to all departments, staff, and service providers to ensure an outstanding event experience for all clients, guests, and team members.


Bachelor’s degree and three or more years related experience in a multi-purpose, live entertainment venue,; or equivalent combination of education and experience.

Knowledgeable and proficient with Microsoft Office applications.

Strong communication skills, both in-person and remotely via electronic mediums.

Experienced major event planner and manager. Able to coordinate complex schedules and create schedules for others.

Willing and able to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours--often on short notice or as necessary to ensure personal or team tasks are completed on schedule.

Preferred Qualifications:

Bachelor’s degree and five or more years related experience in a live entertainment venue; directly responsible for directing major events and leading large event teams.

Experienced and skilled with CAD programs like AutoCAD or AutoCAD LT.

Experienced, strong leader of event staff, student workers, and comfortable taking a leading role among peers as necessary.

Highly skilled with understanding client needs, and problem solving in a fast paced, high stress environment.

Job: Other Admin Asst/Secr/Clerical
Primary Location: US-Tennessee-Knoxville
Organization: Assembly Center And Arena
Schedule: Full-time
Job Posting: Jun 9, 2021, 1:28:18 PM

Similar jobs

Similar jobs