Skip to main content

This job has expired

Director of Fan Experience

Employer
University of Virginia
Location
Charlottesville, VA

View more

Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job location: Charlottesville, VA


Employment Type: Full-time
Posted data: 2021-06-16
Req: R0024044

The University of Virginia is a highly competitive Division I program committed to academic and athletic excellence. The Department of Athletics at the University of Virginia is looking to fill the positing of Director of Fan Experience to support the Strategic Marketing and Fan Engagement unit.

The position of Director of Fan Experience exists to provide support for the strategic marketing initiatives of the Athletics Department and assigned sport programs. The Department of Athletics uses marketing and promotional strategies extensively in an effort to generate revenue, maximize attendance and to create a first-class game environment.

Responsibilities include: exemplary customer service to internal and external constituencies; directing the in-game experience and fan engagement at home sporting and special events; directing post-game survey research and analyzing data to improve fan experience at events; directing the development and implementation of creative and innovative fan engagement ideas for assigned sports; managing the student internship program; managing the Cavman's Crew program; managing student relations with on-Grounds athletics groups like Hoo Crew, Fill the Hill, Student Council Athletic Affairs, Greek Life, Residence Life and Dining; performing other duties as assigned.

Required Qualifications

Education: Bachelor's Degree in Marketing, Communications, or a related field.

Experience: Experience in creating marketing plans for collegiate athletic events required.

Knowledge/Skills/Abilities:

  • Effective communication in speaking and in writing.

  • Ability to provide creativity and assist in the creation and production of marketing and promotional materials for all twenty-seven athletic programs.

  • Ability to present a professional demeanor while delivering a high level of internal and external customer service.

  • Ability to work evenings and weekends to meet the business needs of the unit.

  • Ability to write proposals and scripts and the ability to describe ideas, and/or plans clearly and effectively in written format.

  • Ability to communicate clearly and to convey thoughts, ideas and plans clearly to Coaches, Administrators and other Athletics staff members.

  • Ability to develop and initiate unique ideas and graphic design projects while working these plans into the marketing strategy of assigned Sports Programs.

  • Ability to perform multiple tasks and responsibilities in an efficient manner.

Preferred Qualifications
  • Experience working in an intercollegiate athletics department with a passion for customer service and experience.

  • Familiarity with NCAA rules and regulations.

  • Experience utilizing Adobe PhotoShop, Click Effects, and/or Game Ops Commander.

Preference will be give to applications received by June 18th, but the position remains open until filled. The successful candidate will pass a background check. External applicants please attach resume, cover letter, and contact information for three references at https://uva.wd1.myworkdayjobs.com/UVAJobs, requisition number R0024044. **Please note that ALL documents must be uploaded in the Resume box.** For internal UVA applicants, please go to "Find Jobs" in Workday and look for "R0024044." For information about the position or the application process, please contact Michele Jarman, emj2us@virginia.edu.

Please do not forward any applicant materials directly to Department of Athletics staff, as only applications received through this system will be accepted.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Organization

In 1819, the University of Virginia established a new model for intellectual exchange and cross-disciplinary collaboration in higher education. Two hundred years later, as a major research institution, we continue to challenge conventions, lead with ingenuity and advance knowledge for the common good.

What began as an innovative idea has become one of the nation’s leading public research universities, with over 21,000 undergraduate, graduate and professional students. UVA also has over 3,000 full-time faculty offering more than 400 degrees.

Each of the University’s eleven schools has its own distinctive mission, working together to garner consistently high rankings—including #2 Best Value Public College (Princeton Review, 2016), #3 Public University in the Nation (U.S. News & World Report, 2016), and #3 Best Value Among Public Colleges (Kiplinger’s, 2016).  

As we invest in and strengthen our research capabilities, UVA seeks new faculty ready to uncover new insights, rewrite old rules and collaborate on intellectual discoveries.

RESEARCH COLLABORATIONS THAT CROSS DISCIPLINES

As an R1 institution, the University’s research centers, consortia and laboratories are on the leading edge of discovery and technology, offering collaborative spaces for students and faculty to solve global problems.

Our professors are recognized members of major national scholarly and professional organizations, including the National Academy of Sciences and the American Academy of Arts and Sciences. Our faculty’s engagement in interdisciplinary research is being facilitated by new research institutes specializing in everything from big data to brain functioning, and by cluster hires across schools.

NATIONALLY RANKED HEALTH SYSTEM

UVA is also home to a nationally renowned academic medical center and the UVA Health System, which serves a three-part mission to treat patients, conduct translational research and train medical practitioners in a wide variety of disciplines.

Established as the nation’s 10th medical school in 1825, the institution has since grown to include a 612-bed hospital and a Level I trauma center, nationally recognized cancer and heart centers, a Children’s Hospital, and primary and specialty clinics throughout Central Virginia.

The UVA Medical Center is consistently ranked among the nation’s best hospitals by the U.S. News & World Report magazine and has been named among the top 25 percent in seven specialties.

INSPIRING STUDENTS, INSPIRED TEACHING

The vast majority of UVA students come from the top 10% of their high school class, as well as from all 50 states, over 142 countries and a variety of socioeconomic backgrounds. Despite their diversity, all UVA students share a love of learning and a drive to achieve.

One of the reasons students choose Virginia is our unique residential culture. At UVA, the community of students, faculty and staff personifies the Jeffersonian idea that living and learning are connected. The Academical Village was constructed to support a unique residential experience, with faculty living in the Pavilions, students occupying Lawn rooms and the world-famous Rotunda at its heart. The University’s residential culture continues to support this experience today—strengthened by students, faculty and staff rich in backgrounds, ideas and perspectives. Our unique culture is also paying dividends in innovation:  UVA’s faculty have generated more than 130 patents since 2010.

Perhaps most importantly, faculty come to UVA knowing that instruction is as important as research, and they pride themselves on their many teaching awards.  Our best professors look for ways to encourage, mentor and develop tomorrow’s leaders inside and outside the classroom.

LIFE IN CHARLOTTESVILLE

Living in Charlottesville you’ll find sophisticated restaurants, world-renowned wineries and breweries, cosmopolitan arts and music, friendly urban and suburban neighborhoods and a Piedmont landscape that has lured adventurous souls for centuries.  No wonder the U.S. National Bureau of Economic Research named Charlottesville the “happiest city in America” in 2014.

In addition to UVA and its health system, several major employers have facilities in Charlottesville, including State Farm, Northrop Grumman, the U.S. Department of Defense, GE and others.  Charlottesville is also becoming a center for innovative start-up businesses.  The University also actively helps spouses and partners of faculty members build their networks and pursue employment opportunities with a wide variety of area employers. 

The University of Virginia is an equal opportunity and affirmative action employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply. In accordance with the Americans with Disabilities Act Amendments Act of 2008 (ADAAA) and the Rehabilitation Act of 1973, qualified individuals with disabilities are protected from discrimination and may be entitled to reasonable accommodations to assist in their pursuit of employment at the University. This includes assistance in completing the online job application as well as reasonable accommodations during the interview process. Please contact the UHR Service Center: 434.982.0123 orAskHR@virginia.edu to request assistance.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert