Admissions Data Administrative Assistant (PT)

Job description

Admissions Data Administrative Assistant (PT)

Sugar Grove, IL
Part-time Support Staff
Sugar Grove Campus

The Admissions DataAdministrative Assistant is a part time support staff position responsible tothe Admissions Manager. The primaryresponsibilities of this position are two-fold; to assist with data managementrelated to records creation from the New Student Application Forms and thecreation of General Student Records in Banner, and helping to greet newstudents in Admissions both over the phone and in person. This position is alsoresponsible for ensuring prospective student data is accurately entered,maintained, and retrieved for necessary reporting not only in the Bannersystem, but the Customer Relationship Management (CRM) system. This includesdata entry and processing related to communication campaigns.

Ensure the accuracy of data being entered into the Banner Student System as New Student applications are auto-uploaded by reviewing in a timely manner those applications that are flagged for review as potential duplicate records.

Provide coverage for the Admissions phone queue.

Greet prospective students and visitors as they enter the Admissions suite and check them in for appointments.

Generate “Welcome” letters for new students.

Scan and index Admissions documents into Xtender.

Assist with entering, maintaining, updating and reporting prospective student data within the CRM.

Work with the Admissions Manager to coordinate and maintain print and email communication campaigns in the CRM for prospective students.

Conduct training and provide support for entry and maintenance of prospective student records.

Retrieve data from the Banner system for admissions and reporting purposes.

Coordinate the prospective student communication flow, including generation of letters to prospective students and the coordination of mail packets.

Generate and prepare tele-counseling call lists from the CRM.

Assist with the Student Ambassador and Gustafson Scholarship program activities as needed.

Maintain the security of student records, both physical and electronic.

Process assigned computer work, office correspondence, or filing.

Assist in providing activities for office student workers.

Provide prompt, friendly service to prospective students, WCC students, and staff/faculty.

Perform other duties as assigned.

Minimum Qualifications

High school diploma or equivalent required. Associate degree preferred.

Two years related office experience required. Experience in a college environment a plus.

Strong typing or data entry skills required and Banner experience a plus.

Customer Relationship Management (CRM) system knowledge a plus.

Experience with word processing and spreadsheet programs and good computer knowledge.

Ability to work with multiple tasks and priority levels concurrently.

Excellent human relations and customer service skills and proven ability to function effectively with a wide variety of people in a dynamic environment.

Please attach the following documents when applying:

  1. Cover Letter-Yes
  2. Resume-Yes
  3. References-Yes
  4. Transcripts-No

Position Details
Grant Funded: No
Compensation Range: 16.68 - 16.68 (starting pay reflected)
Compensation Type: Hourly
Work Schedule: Other M, T, TH 10:00 a.m. - 4:30 p.m., W 11:30 a.m.- 6:00 p.m.
Work Hours: 25/week (max.)
Testing: Yes
Targeted Hire Date: 7/1/2021

Special Instructions: Please attach all required documents at the time of application.Work Schedule: M, T, TH 10:00 a.m. - 4:30 p.m., W 11:30 a.m. - 6:00 p.m.

Equal Opportunity Employer: minority/female/disability/veteran




Diversity Profile: University



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Job No:
Posted: 6/10/2021
Application Due: 9/8/2021
Work Type: Full Time