Job description

School of Medicine:

Established in 1930, Duke University School of Medicine is the youngest of the nation’s top medical schools. Ranked tenth among its peers, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where traditional barriers are low, interdisciplinary collaboration is embraced, and great ideas accelerate translation of fundamental scientific discoveries to improve humanhealth locally and around the globe.

Comprised of 2,400 faculty physicians and researchers, the Duke University School of Medicine along with the Duke University School of Nursing and Duke University Health System create Duke Health. Duke Health is a world-class health care network. Founded in 1998 to provide efficient, responsive care, the health system offers a full network of health services and encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Private Diagnostic Clinic, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

Occupational Summary:

Performs a variety of administrative and project related functions of a complex and confidential nature in support of clinical and research efforts of DCRI.

Work Preformed:

  • Coordinates and tracks both immediate and forecasted resourcing needs across therapeutic areas and facilitates process for meeting needs in a timely manner. Supports the assessment and forecasting of staffing needs for Clinical Operations staff across all positions in all therapeutic areas.
  • Gather input from management team and HR to assisting development of comprehensive recruitment and retention strategies; including marketing materials for potential candidates. Review candidate CVs screening for qualifications, interest and capabilities and refers appropriate candidates for the interview process. Monitors the effectiveness of recruitment and retention strategies including development of key performance indicators. Work with Operations Managers and key faculty members to evaluate skill and experience needed for therapeutic diversification and to develop hiring strategies to meet needs.
  • Collaborate with management team for establishing and maintaining career paths for Clinical Operations personnel. Collect and share with Clinical Operations management team information regarding industry best practices about resourcing/resourcing models, career development, and recruitment and retention strategies. Oversee the creation, revision and maintenance of role/job descriptions for Clinical Operations.
  • Provide data to Clinical Operations management team for use in determining assignment of new personnel and reassignment of existing personnel to projects
  • Establish and monitor productivity and utilization standards as well as recruitment/retention and staffing metrics for the Clinical Operations group. Analyze standards and metrics and recommend strategies to ensure optimal resource productivity/utilization, employee satisfaction/retention as well as client satisfaction.
  • Work with Director, Operations Managers and Human Resources to monitor salary equity for new employees and reclassifications. Assist with implementation of Rewards and Recognition programs.
  • Proactively identifies, presents and recommends resourcing solutions including selection, contract execution and oversight for selected resource contractors/vendors. Work with Recruiters and Sourcing firms to recruit candidates as needed.
  • Manage travel vendor and contract. Assist with development of travel policies and procedures for the Clinical Operations group.
  • Supervise and coordinate the activities of Support Services Coordinator and/or Administrative Assistant. Provide instruction, coordination and assistance to assigned individuals as needed.

Preferred Experience:

Highly prefer experience in a clinical research or pharmaceutical industry environmentwith mat rixmanagement.

Experience in consulting o n resource planning and theeffective mix/use of employees, contractors a nd outsourcing.

Marketing or human resourc es experience is helpful.

Strong Excel skills

Excellent interpersonal, negotiation a nd oral andwritten communication skills, organizational/time management skills, ability tomanage multiple priorities, work independently, multi- task, attention to detail and problem solving and critical thinking desired.

Ability to work well independently and also as a team member.

Minimum Qualifications


Work requires a general business background generally equivalent to a bachelor's degree in a business related field.


Work requires 2 years related business or administrative experience to OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE. become familiar with general personnel practices, accounting and budgeting principles and coordination of major office activities. A master's degree in a business related field may be substituted for 2 years experience.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.




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Job No:
Posted: 6/10/2021
Application Due: 9/8/2021
Work Type: Full Time