Ticketing Operations/Marketing Internship #T00804

Job description

Posting Number:

temp hourly701P

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Working Title:

Ticketing Operations/Marketing Internship #T00804


Office of Athletic Programs

Salary Range:


Posting Information:

The Western Carolina University Intercollegiate Athletic Department is accepting applications for a 2021-2022 Ticketing / Marketing Internship. This is an 11 month, paid position, with primarily roles in assisting in generating ticket revenue, as well as ticketing and marketing operations. WCU Athletics is seeking a highly-motivated individual looking for experience in ticket operations, sales, and marketing. This person will gain experience in a variety of facets including but not limited to day to day operations, gameday management, customer service, and sales. This position will introduce an individual to all aspects of an NCAA Division I, Southern Conference athletic program.

Primary Responsibilities:
• Greet walk-up customers and answer ticket office phone
• Process reports in Technotics
• Generate ticket revenue for football, basketball, and baseball through outbound sales strategies
• Assist Director of Marketing with group sales
• Responsible for helping with day-to-day ticket office needs
• Assist Director of Ticket Operations with gameday operations
• Potential for ticket operations gameday oversight responsibilities
• Assist Director of Marketing with non-ticketed sports
• Oversee Catamount Kids Club
• Manage and schedule student workers and apprentices

Position runs July 1st-May 31st with some flexibility. WCU Athletics Ticket Office is open Monday-Friday 9:00 a.m.- 5:00 p.m.

Knowledge, Skills, & Abilities Required for this Position:

Must have good communications skills. Must be reliable and professional.

Minimum Qualifications:

Bachelor’s degree from an accredited institution. Previous experience working in Athletics. Must have good communications skills. Must be reliable and professional.

Open Date:


Close Date:


Open Until Filled:


Special Instructions to Applicants:

Applicants must apply online.


Qualified applicants will be contacted by the department directly if selected for interview.

Please Note: Temporary employees are paid bi-weekly on an hourly basis and do not receive benefits.


Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

Credential Verification:

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.


Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected]

University Safety:

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.




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Job No:
Posted: 6/10/2021
Application Due: 6/30/2021
Work Type: Full Time