Student Services Specialist #182765
SHRA792PQuick Link for Internal Postings:
Student Services SpecialistCompetency Level:
Student Services Specialist #182765Department:
Office of the Dean, BusinessPosition Summary:
This position is on site at our Cullowhee campus.
Position will work with all College of Business majors, primarily those enrolled in graduate and undergraduate programs. The position will directly assist the College of Business Director of Advising with student support, recruitment, and retention.Knowledge, Skills, & Abilities Required for this Position:
Ability to construct professional email correspondence. Ability to manage heavy workloads. Ability to develop a thorough, working knowledge of university academic policies which affect students. Ability to use software applications and MS programs to create documents and spreadsheets.Minimum Qualifications:
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.Preferred Qualifications:
Master’s Degree and experience working in higher education. Experience working with undergraduate and graduate programs. Experience with Banner and myWCU. Prefer the flexibility to travel and work occasional weekends.Anticipated Hiring Range:
Permanent Full-TimeNumber of Hours per Week:
40Number of Months per Year:
12Salary Band Range:
$28,713 - $77,112Salary Grade:
For administrative purposes during the implementation of Career Banding this contributing level position is considered a Salary Grade 65.Open Date:
06/22/2021Open Until Filled:
NoSpecial Instructions to Applicants:
Applicants must apply online. A cover letter, resume, unofficial transcripts and list of references are required in order to complete the application.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other
*Effective October 1, 2015 all new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR)Background/E-Verify:
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.Credential Verification:
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.AA/EOE:
Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected]
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.