Veteran and Military Affairs Counselor

Job description

Position Type:

Non Classified

Job Title:

Veteran and Military Affairs Counselor

Classification Title:


Campus Location:

ASU Beebe

Job Description:

The Military and VA Coordinator/Specialist is responsible for processing military tuition assistance forms, submits veteran\’s benefits data to the VA, and processes civilian tuition assistance forms within the targeted Service Level Performance Goals set by the Department. The incumbent will advise, counsel, and effectively communicate information regarding benefits available to military and veteran student populations; perform position duties while maintaining compliance with Department of Veteran Affairs (VA) and Department of Defense (DoD) regulations and policies; and adhere to FERPA standards.

1.Assists with the processing of all military and veterans educational assistance programs to include military and civilian tuition assistance, veterans benefits (all chapters),and tuition benefits.

2.Advises and encourages student success and persistence via telephone and email communications within established deadlines.

3.Provides informational resources and counseling to military and veteran students regarding educational benefits to include military tuition assistance, veteran benefits, employer benefits, and federal financial aid.

4.Certifies all chapters of VA benefits, report progress of veteran and military students.

5.Maintains communication with VA and military, and other 3rd party representatives.

6.Maintains awareness of compliance regulations and VA & DoD education policies in all aspects of processing student documentation.

7.Contributes to the continued improvement of the team through active participation in meetings, training, and professional development opportunities.

8.Records student interactions and receipt of student documents.

9.Keeps supervisors and peers aware of project status and completion as well as notable trends in student observation and interaction, in order for supervisors to assess initiatives or changes to current processes as needed.

10. Some evening hours and light travel may be required.

11.Perform any other related duties as required or assigned.

Required Qualifications:

Four year college degree, or equivalent experience resulting in broad knowledge of a field related to the job, such as accounting, marketing, business administration, agriculture etc, plus 7 to 11 months related experience and/or training. Or equivalent combination of education and experience.

Minimum Salary or Salary Range:








Use hand to finger, handle, or feel:


Reach with hands and arms:


Climb or balance:


Stoop, kneel, crouch or crawl:


Talk or Hear:


Up to 10 pounds:


Up to 25 pounds:


Does this position have any special vision requirements? Check all that apply.:

Close vision, Color vision

Background Check Statement:

This position will be subject to a pre-employment criminal, sex-offender registry background check. In cases where pre-determined, an additional financial/credit history/ background check may be required as well. Convictions that have been sealed or legally eradicated and misdemeanor convictions for which probation was completed and the case was dismissed, will be excluded. Disclosure does not constitute an automatic bar to employment. Factors such as dates of the offense, seriousness and nature of the violation, rehabilitation and position applied for will be taken into account.

Background Check Requirements:


ASU Beebe EEO Statement :

Arkansas State University-Beebe shall provide equal opportunity for employment to all persons regardless of race, color, religion, sex, national origin, disability, age, or veteran status, and shall strive to achieve full and equal employment opportunity throughout our campuses for faculty and staff. Our goal is to foster a workplace community where individuals are valued for their diverse backgrounds and differences.

Posting Number:


Open Date:


Close Date:


Open Until Filled:


Special Instructions to Applicants:

Note: If you are a veteran, disabled veteran, or spouse of a deceased veteran and would like Veteran’s Preference, we will need to see proof of status in order to grant that. Please see Veteran’s Preference section of the application for specific proof




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Job No:
Posted: 6/9/2021
Application Due: 6/15/2021
Work Type: Full Time