Campus Service Associate, San Diego Campus

Job description

DEPARTMENT: School of Business – Campus Services

REPORTING TO: Director of Campus Services

MONTHS/HOURS: Full-time, Staff, Twelve (12) months, Forty (40) hours per week

Mon-Thurs 11am-8pm, Fri 8am-5pm, some Saturdays as needed

STARTING SALARY RANGE: $19.81

GRADE:  “7”

Posting Date:  June 7, 2021

Application Deadline: June 28, 2021

           

DESCRIPTION: Provides high level of proactive student and customer services at a specified regional campus of the University of Redlands, serving graduate and professional students in the School of Business, School of Education, and School of Continuing Studies. Assists in the day-to-day operations of the campus and management of the facility.

 

  • Greets visitors, answers multiple phone lines, serves as front line representative at regional campus
  • Assists with student related activities and provides event support for various events that occur at the regional campus
  • Collaborates with the Director of Student Services, regional campus’s Assistant Director of Academic Services, School of Business faculty and others as needed to deliver information and services to students enrolled or enrolling into programs at the regional campus
  • Uses CRM and/or student information systems to look up, enter and monitor various activities and data points
  • Supports a positive learning/teaching environment and helps to ensure campus is adhering to access and safety requirements
  • Coordinates with various constituents across the University to confirm space availability, classroom assignments, campus equipment inventories, etc.
  • Monitors facility to ensure full functionality, reports issues or repairs as needed, to include interacting with building managers as well as main campus departments such as Facilities Management and IT
  • Maintains calendar for classroom usage; prepares location signs and written and electronic communication about classroom and instructor assignments
  • Collaborates with others to ensure high-quality experience for all who visit and utilize the regional campus
  • Coordinates day-to-day office functions including; reception, mail, fax, telephone, e-mail, ordering and tracking office supplies, and managing the routine operations of the campus facility
  • Performs other duties and special projects as assigned or directed.

 

MINIMUM QUALIFICATIONS: Position requires a high school diploma or equivalent with two (2) years of additional coursework, Bachelor’s degree preferred. A minimum of three (3) years of related experience in a similar position or an equivalent combination thereof. Successful candidate will have basic knowledge of secretarial procedures, methods and techniques; record keeping requirements; and departmental operations and practices; considerable knowledge of word processing, spreadsheet programs and database software is required. Must have strong organizational skills; effective communication, both verbal and written; sort and file documents; focus on multiple tasks, with tight deadlines; use good judgment in organizing and completing assignments, work independently and multi-task. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. In compliance with the Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call 909-748-8040.

         

FOR MORE INFORMATION, CALL 909-748-8040 OR VISIT
http://www.redlands.edu/human-resources/employment/

SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE

UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN

MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY

AN EQUAL OPPORTUNITY EMPLOYER

 

 

 

Diversity Profile: University

 

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Job No:
Posted: 6/9/2021
Application Due: 9/7/2021
Work Type: Full Time
Salary: