Program Assistant- Academic Advising

Boca Raton
Jun 09, 2021
Administrative Jobs
Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution

Job location: Boca Raton

Employment Type: Full-time
Posted data: 2021-06-08
Req: REQ10450
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Position Summary:

The College of Arts & Letters at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to engaging communities underrepresented in higher education. Florida Atlantic University is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the diverse internal and external communities that it serves.

Florida Atlantic University is seeking a Program Assistant, Academic Advising, Boca Raton, FL.

With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, FAU is pushing the boundaries of higher education. Florida Atlantic's faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art, and technology in all disciplines. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes.

Summary of Responsibilities Include:

  • Manages the reception area in Student Academic Services including greeting and assisting students, appointment scheduling and coordination, and accurate maintenance of student records (paper and electronic). Includes handling a high volume of student traffic (in person and via telephone) with friendly, courteous, and professional demeanor.
  • Handles and directs inquiries from other constituents within the College and from other areas within the University.
  • Provides administrative support to approximately ten professional advisors on the Boca Raton and Davie campuses.
  • Assists with generation of data requests, reports, and other related functions using specific online tools (Crystal Reports, Institutional Effectiveness dashboard, WebFocus, etc.).
  • Provides preliminary review of student records with regard to graduation requirements and status with specific tasks outlined by the Director.
  • Responsible for updates to and maintenance of departmental website using official content management system; in addition, increases office presence and branding/marketing using social media platforms.
  • Assists the Director with tasks such as purchase orders, travel authorizations, reimbursements, and check requests.
  • Orders office supplies, handling incoming and outgoing mail, and distributes various reports as needed.
  • Provides supplemental assistance to the College Dean’s office with functions related to purchasing, timekeeping, and payments as needed. Provides periodic assistance with backup coverage for the Davie campus office including phone calls and maintenance of electronic records including documents on departmental shared drive and Google drive spreadsheets.

Minimum Qualifications:

High School diploma or equivalent and four years of clerical work experience in a fast-paced office setting required. Appropriate college coursework may substitute at an equivalent rate for the required experience.

Excellent verbal and written communication skills are essential to success in this position.

Must be proficient in Microsoft Office programs such as Word, Outlook, PowerPoint and Excel.

Must also have excellent customer service, organizational and time management skills.


$13.00 - $16.00 per hour

College or Department:

College of Arts & Letters


Boca Raton

Work Days and Hours:

Monday – Friday, 8 a.m. – 5 p.m.

Application Deadline:


Special Instructions to Applicant:

Individuals with disabilities requiring accommodation, please call 561-297-3057. 711

Preference in appointment will be given to eligible veterans, spouses of eligible veterans, and certain family members of eligible veterans, in accordance with Florida Statutes, Section 295.07. Please submit your DD214 (Member 4 preferred) showing your dates and character of service with your application as an attachment or fax to 561-297-3915 or scan and email to [email protected], prior to the closing date of the position. If faxing your DD214, please also send an email to [email protected] to notify us that the form was faxed, make sure the email includes your name and the REQ# of the job that was applied to.

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

Successful completion of a background check, which may include a motor vehicle check, credit check, fingerprinting or additional screening, is required for the selected candidate prior to the start date.

A resume and a cover letter are required for this position. Make sure to attach these required documents in the Attachments section of the application. Any missing required documents may result in disqualification.

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